The packaging is seriously inadequate. I was excited to buy high quality brushes with a nice box to store/carry them. The box is so mangled it is ridiculous. It won’t close. It was shipped in a bubble... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently purchased the Helen Rae Cambell set of watercolor brushes and immediately fell in love! I have never owned brushes that held their shape so well, and give complete control of the finest det... Se mere
Virksomheden har svaret
I have enjoyed Eric Yi Lin's instructional videos for some time. Recently bought his brush set and they have become my "go-to" brushes ever since, surpassing several more expensive sets. They hold a l... Se mere
Virksomheden har svaret
These are the nicest brushes I’ve purchased so far. I’m pretty new at watercolor so I didn’t want to spend a lot on tools until I knew I would enjoy it so I bought very inexpensive brushes at first bu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are Creative, Colourful & Cruelty-Free! We are Craftamo, a passionate and creative art supplies company, who like to do things a little differently. We meticulously research, design and create our products with tremendous attention to detail, so that Craftamo artists worldwide are always hungry for more!
Kontaktoplysninger
83 Ducie Street, M1 2JQ, Manchester, Storbritannien
- support@craftamo.com
- craftamo.com
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I have been buying Sarah Burns paint…
I have been buying Sarah Burns paint boxes and I like the brushes and gouache paint that are inside. They packed very well and arrived here in Australia in excellent condition only a week after they were shipped. Thank you very much.
22. februar 2024
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Besvarelse fra Craftamo
Hello there,
Thank you so much for your kind words and for choosing Sarah Burns paint boxes! We're thrilled to hear that you're enjoying both the brushes and gouache paint included in your purchase. It's wonderful to know that they arrived safely in Australia and in excellent condition, just a week after being shipped.
We take great care in packing our products to ensure they withstand the journey and arrive ready for you to use and enjoy. Your satisfaction is our priority, and we're delighted that we could meet your expectations.
If you ever need anything or have any questions about our products, please feel free to reach out. We're here to help! Thanks again for your support, and happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Pålitliga!
Eftersom de har bra produkter och pålitliga leveranser, har jag flera gånger beställt från dem. Bli inte orolig om det tar 2-3 veckor att få grejorna- de kommer!
30. april 2024
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Besvarelse fra Craftamo
Hi Br,
Thank you for your continued support and loyalty to our products! We truly appreciate your trust in us and are thrilled to hear that you've been satisfied with both the quality of our products and the reliability of our deliveries. Your understanding of the delivery timeframe is greatly appreciated; we always strive to ensure that your items reach you safely and in a timely manner.
Rest assured that we're committed to maintaining the high standards you've come to expect from us, and we'll continue to work hard to ensure that your future orders are fulfilled efficiently. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help!
Thank you once again for your support, and we look forward to serving you again soon!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Quality brushes in useful sets
The brushes I received were delivered quickly and in a great presentation box, ideal as a gift for a painting newbie or experienced painter. The brushes are great quality and the set was a good range of types making them very useful and economical as you have all you need without wondering what type and size you need, and buying ones you will never use. My set had a link for a online demonstration which was very useful.
12. februar 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Paddocks,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're delighted with the brushes you received. It's fantastic to know that they arrived swiftly and in a presentation box that exceeded your expectations. We take pride in ensuring that our products are not only of excellent quality but also beautifully packaged for that extra touch.
It's wonderful to hear that you believe our brush set would make an ideal gift for both painting beginners and seasoned artists alike. We strive to offer versatility in our sets, ensuring they cater to a wide range of needs and skill levels. Your satisfaction with the variety of brush types included and the overall quality of the set means a great deal to us.
Moreover, we're delighted that you found the online demonstration link helpful! We understand the importance of providing resources to enhance your painting experience, and we're glad to hear that our demonstration added value to your purchase.
Thank you once again for choosing our brushes, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Awesome products and pricing
Awesome products and pricing! Great company with superb customer service!!
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hi Susan,
Thank you for your glowing review! We're overjoyed to know that our products and tutorials have met your expectations. Ensuring clear communication and safe shipping is fundamental to our commitment to customer satisfaction. Your support means the world to us, and we're here to assist you with anything you may need. If you have any further feedback or suggestions for improvement, please feel free to share them. We're dedicated to continually enhancing your experience with us. Thank you again for choosing us!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Can't be better :-)
Very well chosen high quality products, great tutorials - what more do you wish for?
Clear communication and safe shipping complete the very good overall experience. Well done, guys!
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Maria,
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our carefully curated selection of high-quality products and finding our tutorials helpful. Providing clear communication and ensuring safe shipping are top priorities for us to enhance your overall experience. We're glad to have met your expectations and appreciate your support. If there's anything else you need or any suggestions you have for improvement, please don't hesitate to let us know. We're here to help!
Regards,
Elisa
Customer Happiness Agent
Craftamo
They respect artists, both collaborators and customers
Products are the highest quality, prepared and shipped with care, received in perfect condition and ready to use. They seem to respect both the artists they collaborate with and the artists who purchase from them. I’ve purchased the Sarah Burns Brush Set, and now I’m subscribed to the Sarah Burns Gouache Boxes. The products have made my art activities much more interesting, productive, and enjoyable.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Jean,
We are genuinely touched by your heartfelt review! Thank you immensely for taking the time to share your experience with us. Your satisfaction and enjoyment of our products mean the world to us.
It brings us immense joy to hear that our products have elevated your art activities and made them more interesting, productive, and enjoyable. Crafting high-quality materials that enhance your creative process is at the core of what we do, and we're thrilled that you've found our offerings to meet your expectations.
Moreover, your recognition of our commitment to respecting both the artists we collaborate with and those who purchase from us is deeply appreciated. We believe in fostering a supportive and nurturing community where creativity can flourish, and your acknowledgment of this effort means a lot to us.
Should you ever need anything or have further feedback to share, please don't hesitate to reach out. We're here to support you in your artistic endeavors every step of the way.
Thank you once again for choosing our products and for being a valued member of our community. We can't wait to continue serving you and seeing the amazing creations you bring to life!
Warm regards,
Elisa
Customer Happiness Agent
Craftamo
Sarah's delightful painting box…
I've ordered the monthly painting box subscription with Sarah Burns' tutorials. This Craftamo partnership is a brilliant way to experience Sarah's beautiful style using her excellent materials! Such a pleasure to open the carefully packaged box each month. A true delight! 😊 thank you Craftamo!!!
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Michele,
Wow, thank you for sharing such a glowing review of your experience with our monthly painting box subscription featuring Sarah Burns' tutorials! We're thrilled to hear that you're enjoying the partnership between Craftamo and Sarah Burns.
Creating a delightful and inspiring painting experience for our customers is what drives us, and your enthusiastic feedback reaffirms that we're on the right track. We're delighted that you find joy in receiving your carefully packaged box each month and exploring Sarah's beautiful style with her excellent materials.
Your satisfaction is our utmost priority, and we're truly grateful for your support and kind words. Should you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to ensure that your creative journey with Craftamo continues to be fulfilling and enjoyable.
Thank you once again for choosing Craftamo and for being a valued part of our community. We can't wait to see the beautiful artworks you create!
Regards,
Elisa
Customer Happiness Agent
Craftamo
The products are of very good quality
The products are of very good quality and the shipment is delivered correctly.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Dear Janna,
Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words regarding our products and the seamless delivery of your shipment.
Ensuring the highest quality in our products and delivering them promptly to our customers is always our top priority, and we're thrilled to hear that we've met your expectations in this regard.
Your satisfaction is incredibly important to us, and we're delighted to have provided you with an enjoyable shopping experience. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help!
Once again, thank you for choosing Craftamo. We look forward to serving you again in the future.
Best regards,
I LOVE my kits from Sarah Burns and…
I LOVE my kits from Sarah Burns and Craftamo! I am learning to paint in gouache (I'm an oil painter.) and just love the tutorials that go with the kits! Craftamo has been really timely in getting the boxes out every month and they are packaged really nicely! Thank you so much for this opportunity to learn a new skill!
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Foster,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're loving your kits from Sarah Burns and Craftamo as you embark on your journey into gouache painting.
It's fantastic to hear that you're finding the tutorials helpful in mastering this new medium, especially coming from an experienced oil painter like yourself. We're glad to be a part of your artistic growth and exploration.
Ensuring timely delivery and presenting the kits in appealing packaging is a priority for us, so it's wonderful to know that you appreciate these efforts.
We're grateful for the opportunity to support you in learning a new skill and we're here for you every step of the way. If you ever have any questions or need further assistance, don't hesitate to reach out to us.
Thank you for choosing Craftamo. We can't wait to see the beautiful creations you'll make with your gouache kits!
Happy painting!
Regards,
Elisa
Emma Jane’s Botanical Brush Set
Emma Jane’s Botanical Brush Set is absolutely awesome. I loved the brushes so much that I bought another set for my mum’s birthday.
We were a bit worried because when I placed the order, my mum was booked to move house within the next few weeks from the date of the order. Amazingly, the courier arrived with the brush set on the very day of the move, at the very moment that they had just finished up and were leaving the house! How awesome is that. She was over the moon! Now that she’s settled in and set up her studio, she’s finally using the brushes and she absolutely loves them.
So thank you so much. I will definitely come back to Craftamo for my future art supplies.
8. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Jody,
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Emma Jane’s Botanical Brush Set has exceeded your expectations and brought such joy to both you and your mum.
It's truly serendipitous that the courier arrived with the brush set at the perfect moment, just as your mum was finishing up her move. We couldn't be happier to have played a part in making her birthday even more special.
We're delighted to hear that your mum is enjoying her new brushes in her studio. There's nothing more rewarding for us than knowing our products are being used and loved by talented artists like yourselves.
Thank you for choosing Craftamo for your art supplies needs. We look forward to serving you again in the future and continuing to provide you with high-quality products and exceptional service.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Regards,
Elisa
Beautiful inspiring supplies
I can't wait to get my monthly subscription boxes. I have the year long Emma Lefebvre and Sara Burns boxes as well as several brush sets. The supplies are very well made. The tutorials are on point. The packaging is Beautiful. The hardest part is waiting for the post office to deliver. I'm in America but it's well worth the wait.
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Patti,
Thank you so much for your enthusiastic feedback! It's truly heartening to hear how much you're enjoying our monthly subscription boxes and additional offerings like the Emma Lefebvre and Sara Burns boxes, as well as our brush sets.
We take great pride in curating high-quality supplies and ensuring that each item meets our standards of excellence. It's fantastic to know that you find them well-made and that they meet your creative needs.
Our tutorials are crafted with care to provide you with valuable insights and inspiration for your artistic journey. We're thrilled to hear that you find them on point and helpful in honing your skills.
We understand that waiting for the post office to deliver can be a test of patience, especially when anticipation runs high. Rest assured, we're constantly working to improve delivery times and ensure that your packages reach you in a timely manner.
Your satisfaction is our utmost priority, and we're grateful for your loyalty and support. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to make your creative experience as enjoyable as possible.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Amazing!!!
I am a beginner painter and I am so happy that I found Craftamo! It was recommended by a friend who also loves painting. Who wouldn't love a cruelty-free & high quality paint brushes? Their collaboration brushes are all unique and it will be hard for anyone to choose 🙈 Kudos to Craftamo team! I will def buy again and recommend it to my friends
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Mariemar,
Thank you so much for sharing your excitement about discovering Craftamo for your painting journey! We're thrilled to welcome you to our community of artists.
We're delighted to hear that you found us through a friend's recommendation and that you're enjoying our cruelty-free and high-quality paint brushes. Providing environmentally conscious and top-notch products is at the core of what we do, and we're delighted to know that our brushes have met your expectations.
Our collaboration brushes are indeed a special highlight, each one carefully crafted to bring unique qualities and inspiration to your artwork. We understand that choosing from such a diverse range can be a delightful challenge!
Your satisfaction and support mean the world to us, and we're honored that you've chosen to trust Craftamo for your painting needs. Rest assured, we're committed to maintaining the quality and diversity of our products to continue exceeding your expectations.
Should you ever need assistance or have any questions as you continue your painting journey, please don't hesitate to reach out. Our team is here to support you every step of the way.
Thank you for your kind words and for being a part of the Craftamo community. We look forward to serving you again and to welcoming your friends into our artistic family!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Great quality products
I am loving the monthly subscription boxes by Emma Lefebvre. The quality of the products is extremely good and certainly would make me look to buy other supplies from Craftamo.
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hi ALison,
Thank you so much for sharing your positive experience with Emma Lefebvre's monthly subscription boxes! We're thrilled to hear that you're loving the quality of the products included. Providing high-quality supplies and ensuring customer satisfaction are top priorities for us at Craftamo.
Your feedback is incredibly valuable to us, and we're delighted to hear that the subscription boxes have met your expectations. We strive to offer products that inspire creativity and bring joy to our customers' crafting experiences.
Should you ever need any assistance or have any questions about our products or services, please don't hesitate to reach out. We're here to ensure your crafting journey with Craftamo is nothing short of fantastic!
Thank you again for your support, and we look forward to continuing to serve you with top-notch supplies and excellent customer service.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Besvarelse fra Craftamo
Hello Judy,
Thank you so much for your amazing 5-Star Review for Craftamo! I am glad that you find our products lovely. It is indeed a great gift for anyone who loves arts. We will be happy to see your granddaughter's painting in the future.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Craftamo is a very reliable company…
Craftamo is a very reliable company with consistently good products. If there ever is a problem customer service takes care of it very quickly. I especially like the way they carry artist specific products like Emma’s.
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello there,
Thank you so much for your kind words! At Craftamo, we take great pride in providing reliable service and high-quality products to our customers. We're thrilled to hear that you've had consistently good experiences with us and that you appreciate our efforts to carry artist-specific products like Emma's.
Ensuring customer satisfaction is our top priority, and we're glad to hear that our customer service team has been able to promptly address any issues you've encountered. If there's ever anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're here to make sure your experience with Craftamo remains positive and enjoyable.
Thank you again for your support and for choosing Craftamo. We look forward to continuing to serve you and provide you with the artistic supplies you need for your creative endeavors.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Happy Customer!
I have thoroughly enjoyed getting my Emma Lefebvre watercolour subscription boxes each month for the past year. I found Craftamo quick to respond to any questions that I have had and they resolved an issue I had with shipping with no fuss. I would highly recommend this company and Emma's product line.
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hi Sandy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've thoroughly enjoyed receiving Emma Lefebvre's watercolor subscription boxes each month for the past year. Providing exceptional products and service is what we strive for, and we're delighted that we could quickly address any questions or issues you had, including the shipping matter.
Your recommendation means a lot to us, and we truly appreciate your support for both Craftamo and Emma's product line. If you ever need anything in the future or have more questions, please don't hesitate to reach out. We're here to ensure your artistic journey continues to be enjoyable and inspiring.
Thank you again for choosing Craftamo and Emma Lefebvre's products. We look forward to continuing to serve you in the future.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Excellent service and product
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hi Wendy,
Thank you very much for your kind words! Providing excellent service and high-quality products is our top priority here at Craftamo. We're delighted to hear that you're satisfied with both. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're always here to help. Thank you for choosing Craftamo, and we look forward to serving you again soon.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Delighted with my art supplies from Craftamo.
I have been getting art supplies from Craftamo for a while now and have never been disappointed. I subscribed to the lovely Emma Le Febvre’s boxes last year which I have really loved. I am looking forward to my next shopping spree on-line with Craftamo - I know I will buy something!
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Lynne,
Thank you so much for your glowing feedback! We're thrilled to hear that you've been enjoying your art supplies from Craftamo, as well as Emma Lefebvre's delightful subscription boxes. It's wonderful to know that our products have met your expectations and provided you with creative inspiration.
We're excited to have you back for your next online shopping spree with us! Whether you're looking for new tools, innovative supplies, or simply browsing for inspiration, we're confident you'll find something special to add to your artistic journey.
If you have any questions or need assistance during your shopping experience, please don't hesitate to reach out. We're here to help make your next Craftamo experience just as enjoyable as the last.
Thank you again for choosing Craftamo for your artistic needs. We can't wait to see what amazing creations you'll bring to life with your new purchases
Regards,
Elisa
Customer Happiness Agent
Craftamo
Revised review of an unhappy experience
Revised review. I wanted to edit a previous review I'd given Craftamo in November 2023 about how unhappy I'd been with the service I'd had. However I don't seem to be able to edit that one so I hope all readers now take time to read this. Craftamo have now totally resolved my issues and I am now happy to say that I will be returning to buy from them now and in the future. Thank you for responding and sorting this out for me.
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
Hello Helen,
Thank you so much for taking the time to update your review. We sincerely appreciate your willingness to revisit your experience with Craftamo and share your updated perspective.
We are thrilled to hear that we were able to resolve your previous issues and that you are now satisfied with our service. Your satisfaction is our top priority, and we are grateful for the opportunity to make things right for you.
We look forward to welcoming you back as a returning customer, and we are committed to providing you with the excellent service and quality products you deserve. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us.
Thank you once again for your feedback and for choosing Craftamo. We truly value your continued support.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Awesome!!
Awesome, my new favorite brushes!! I love how you offer different sets that have been designed and curated by different artists!!
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Craftamo
hi Kristen,
Thank you so much for your kind words! We're thrilled to hear that our brushes have become your new favorites. We take pride in offering a diverse range of sets curated by talented artists, each bringing their unique vision and expertise to the table.
It's wonderful to know that you appreciate the variety and thoughtfulness that goes into each set. If you ever need further assistance or have any questions, feel free to reach out. We're here to help enhance your artistic journey every step of the way!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.