Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Refused to resolve a simple misunderstanding re: when supplies would be sent, leaving me out of supplies. Could have simply called my provider for a new prescription.

Bedømt til 1 ud af 5 stjerner

I really wish I would have checked first Canadian or American by representing themselves as Canada CPAP supply I automatically thought Canadian So disappointed I purchased a machine that was sup... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I placed an order at CPAP USA SUPPLIES and instead of receiving a confirmation of my order, I am asked to give a review. I went to the website, entered my credit card, and placed a $222.4... Se mere

Bedømt til 1 ud af 5 stjerner

Called to check stock on a travel CPAP and CPAP Supply USA confirmed it was in stock. Placed order immediately. Credit card charged. Received order confirmation. Called 5 days later wondering why... Se mere

Virksomhedsoplysninger

  1. Sundhed og medicin

Skrevet af virksomheden

With over 25 years of experience, our staff is able to help you make the best possible choices when it is time to purchase your new equipment for the management of your Obstructive Sleep Apnea.


Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

871 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!
This is a scam company. Once you order, you do NOT get a product, you can't reach them by phone or email, and in fact, I believe the phone I called from an email that said my order was confirmed was disconnected. I will try to report them to the Consumer Protection Agency. AVOID, AVOID!!

24. januar 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

CPAP Continued Supply Replacement- S C A M

I use a CPAP machine. Hate it! However, I believe the need to replace the supplies is being oversold. I do not use water anymore so don’t need heated hose. I simply put my WASHING MACHINE on hand wash, pour in vinegar with hose and all head gear. Done and done!
Plastic is plastic. This need to replace and replace is out of hand.

12. december 2021
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Bedømt til 1 ud af 5 stjerner

These people are thieves

These people are thieves. I ordered AND PAID FOR a resmed machine from them in July and have received nothing from them except excuses. Now I am ignored when I contact them. I finally purchased a machine from Lofta, and would highly recommend them. Do not deal with these people, they are not honest.

Saw your response so I will help you: order #8800665449, which it took months to get officially cancelled despite several requests. I was told a refund would post in 3-5 business days weeks ago. I am in the process of exploring my legal options, and will keep this sight posted.

27. november 2021
Uopfordret anmeldelse
CPAP Supply-logo

Besvarelse fra CPAP Supply

Hello,

THE REVIEW IS NOT A VERIFIED ORDER for CPAP Supply USA but we will will address the complaint. We apologize for the misconception we may have projected in trying to assist. There were shortages that hit the industry suddenly due to a recall. We were inundated with orders and replacement requests at that time. We have been in business for over 20 years and can assure you we are not thieves. We know the importance of PAP therapy and like many, were blindsided by the sudden inventory issues. We refund or cancel orders immediately and have never withheld funds. Please call CPAP Supply USA at 866-560-2727 with your order information for clarification and further resolution with a manager. Your feedback is valuable but we would need to connect your review with an order number to get a clearer picture of your issue.

Thank you,

CPAP Supply USA

Bedømt til 1 ud af 5 stjerner

Really bad experience

I ordered, and paid for, a sleep apnea home test machine in September, and they said they would contact my physician to get the necessary prescription. As best I can tell they have done nothing. My physician's office confirmed that they have not been contacted. Last week I cancelled the order via both phone call and email. Now I am awaiting my refund, and on that too nothing seems to be happening. The fact that every one of their 2021 reviews has been one star is no surprise to me.

9. november 2021
Uopfordret anmeldelse
CPAP Supply-logo

Besvarelse fra CPAP Supply

Hello,

We are here to help if you call us at 866-560-2727 or email us at info@cpapsupplyusa.com. We can't assist via a review but if you contact us, ask for a manager, and explain the issue we can resolve. This will also give us an opportunity to address any issues with our staff.



Thank you,

CPAP Supply USA

Bedømt til 1 ud af 5 stjerner

Bought a cpap machine and got it rather…

Bought a cpap machine and got it rather quickly. Had to buy a new mask, credit card was hit immediately and now nothing. The call goes dead when it switches to customer service, have left messages on their website and nothing. I got charged but no shipping information, nothing. Please do not use this company, there is no way to contact them. I cannot use my machine that I NEED to use since I do not have the proper mask.

20. oktober 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I placed an order in the middle of…

I placed an order in the middle of August, I’ve called every week and they tell me that the CPAP machine that was “in stock” the day i placed the order is in back order. They indicate some of the cpap machines are in back order and it could take up to 16 weeks. They took my money the day i placed my order. A lot of us have been affected by the Phillips recall. Have some compassion this is a much needed medical device. I placed an order with a different company today and I have received a tracking number the same day i placed the order.

9. september 2021
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Bedømt til 1 ud af 5 stjerner

I have placed my order for a…

I have placed my order for a replacement CPAP machine and mask about a month ago. Only received a mask. Understanding thier is a backorder, however I am no longer able to speak to someone on the phone. My money was taken with a partial order and I am not able to confirm any information about my paid for CPAP. The phones are no longer working.

8. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unable to place an order

Unable to place an order. Tried twice with 2 different browsers. After putting in Credit Card info, it just spins and spins. Unable to reach a human on their ONLY phone number. Scary company.

20. august 2021
Uopfordret anmeldelse
CPAP Supply-logo

Besvarelse fra CPAP Supply

Hello, Unfortunately we are experiencing higher then normal call volumes and site visits which may have contributed to your conflicts. Due to a recent recall the demand has exceeded our normal numbers. We appreciate your patience as we work through these unforeseen issues. Please allow us another oppotunitity to assist you in the future. Thank you, CPAP Supply uSA

Bedømt til 1 ud af 5 stjerner

Find someone else to buy your medical devices from ...

Called to check stock on a travel CPAP and CPAP Supply USA confirmed it was in stock. Placed order immediately. Credit card charged. Received order confirmation. Called 5 days later wondering why it hadn't shipped and was informed it was on backorder. Put me in a really hard spot since I needed the device for schedule business travel. Was lied to that it was in stock - and who charges customers for stocked items that are on backorder (reputable companies don't). Customer service folks were good, but clearly their is a bigger company issue. Won't be a customer and would encourage you to find an alternate source for you medical needs.

14. juni 2021
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Bedømt til 1 ud af 5 stjerner

Seriously these people waited several…

Seriously these people waited several weeks to even get it to the post office (per Amazon customer service). I asked for a refund since at the time I asked it had not even been mailed but a shipping lable was made.. Then they have the nerve to ask me to change my review. FYI I will be posting my rating on your company everywhere to include Google. You know you did wrong and have been a pain in my ass with the refund. So no I will not change my comments even though you refuse to post it!

29. marts 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAMMERS ..

SCAMMERS ... they take your money and never deliver the item... also they steal your credit card info ...i started getting unusual charges on my credit card and needed to request a credit card cancellation ,,, Big headache ,,stay away from this business , not serious

7. januar 2020
Uopfordret anmeldelse
CPAP Supply-logo

Besvarelse fra CPAP Supply

Interestingly, there is no order for you in our system nor is your name in our system. With that, we are not able to review an order that doesn't exist. We have been in business for over 15 years and pride ourselves on our customer service, availability, and honesty. It is unfortunate that whoever you purchased from may have name close to ours (this happens all the time) but we can't be responsible for the mistakes of others and would kindly ask that you review your shopping history to determine who you actually purchased from or perhaps provide the name your order was placed under or the order number would be helpful because Sarah Samer isn't our customer. Once received we will ba happy to review the order and correct the problem.

Bedømt til 1 ud af 5 stjerner

I would not spend a dollar with this…

I would not spend a dollar with this company I spend 4000 dollars with them and I couldnt get them on the phone to solve my issue and when I asked for refund all of the sudden it's a special order no refund and I send the machine and they kept it and kept the money I wouldn't even rate them for 0 star they are a RIP off

3. maj 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I Trust These Folks

CPAP supplies are available from many places on the Internet now, but I have grown to trust CPAP Supply for good advice and authentic products.

30. oktober 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Customer Service

I have made two separate orders through CPAP Supply USA. The first order was easy and smooth and I received my product as promised. The second order did not go as smoothly and I received a different product than what I had ordered. I called CPAP Supply USA and they immediately resent my product without any hassle or trying to blame me for the mixup. Their customer service is outstanding and I am a happy customer, I will definitely go back to CPAP Supply USA for my next order. Great products also.

3. juni 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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