Ordered after Christmas. Ordered 3 items and 2 items did not fit. Asked to return the two items. They kept asking me if I would take a 10% refund and keep the items I said not then they offered 20%... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered after Christmas. Ordered 3 items and 2 items did not fit. Asked to return the two items. They kept asking me if I would take a 10% refund and keep the items I said not then they offered 20%... Se mere
Virksomheden har svaret
The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... Se mere
Virksomheden har svaret
The products are beautiful. The only issue I had was determining how measurements were devised. I ordered the full length cardigan for my daughter, my sister and myself; we're all different sizes. Th... Se mere
Virksomheden har svaret
The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... Se mere
Virksomheden har svaret
Har besvaret 44 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID at all costs!
I purchased a dress and shirt from this company. Both the dress and the shirt are NOTHING like what is posted on the website! The website says the dress and shirt are cotton- NOPE! They are polyester. The material on both items are a bad print of the A.I. image that it displayed on the website. The material is thin and the dress has a crooked seam.
I have been trying for over a month to get a refund, but "customer service" has been offering a 10% refund or "20% off future purchases". Even though the website clearly states "satisfaction guaranteed or full refund with no questions asked", I still have not been given a refund.

Besvarelse fra Cowboyhood

Besvarelse fra Cowboyhood
The shop was easy to use and good pictures of the product

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Update: they responded here on TrustPilot saying how to contact their customer service and again they didn’t answer via email. They’re trying to save face by replying here. Do not trust them.
The product I ordered was two weeks late to ship so I asked them to cancel and refund my order. They kept replying that it’ll just be a few more days. I asked again to cancel and refund or I’m contacting my credit card to reverse the charge. They immediately shipped the goods the next day. Now they won’t respond to emails at all.

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Fast. User friendly. Gives measurements in both CM and INCH. Shows product with multiple colors.

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I like the style of the clothing. Im hoping for the clothing to be true to size. I will definitely be buying more of these products. If that comes out to be a good experience. I was wondering how long normal delivery is? I am in USA Michigan Grand Rapids 49503?

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If I could do a zero star review I would. I reached out to cancel my order after a friend told me of how terrible their products were that they ordered and how the would not give them a refund. I tried canceling 2 days after I ordered and before they shipped the product. They said they would not refund my money. I paid extra for 5 day shipping and it still has not shipped 8 days after I have ordered and they will not cancel and refund my money. Please please stay away from this company that couldn't care less about their customers or guest experience.

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This is my first order, but your site was very easy to use.

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Items are completely different than as pictured and sizes are even much smaller than stated. They "shipped" from New York according to the ship label on my package. Had to go through PayPal consumer protection to get a resolution. Resolution is not completed yet. I have to pay over 100.00 to send their trash back to them. They stole Christmas from my family and now because they want to get that last extra dig in I have to find a way to pay to ship the junk back. Can't say I am impressed with PayPal consumer protection at this time either.

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A standard case of being too good to be true. Do your research because it isn't what they say it is. Check on the About Us page and they talk about their being a brand about being active and going to the gym. Yet most of the clothing displayed is anything but. It appears there's little info about the company, I don't hear about them except when and where people discuss scam websites. Their products on the site are beautiful but the pricing is too good to be true, and far cheaper than most would consider selling for. Too many consumer reports complain of getting cheap, polyester substitutes, sometimes damaged product, a true bait-and-switch operation from China.They make it seem like they promptly processed your order and then hope you forget about it because you won't get any product in return unless you're extremely lucky. And if you are fortunately to get something it's some screenprinted garbage made of polyester. It's difficult to reach them, and that makes them very sketchy. If they only have an email address but no toll-free or local customer service phone # and no live chat are both very big red flags. The few good reviews you'll find about this company are likely paid bot services. And if you unfortunately provide your data, it'll likely be stolen and re-sold without your knowledge or consent. So unfortunate because it looks like such beautiful clothing. It's likely all AI, though.

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Besvarelse fra Cowboyhood
Love the surprise freebies and the ease of check out along with the discount code. Thank you!

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Offered extra discount code but nowhere to enter it at checkout.

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Besvarelse fra Cowboyhood
Nice user experience on website - easy to use. I would like to suggest a little more transparency on shipping details. However, overall, a great online shopping experience.

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Besvarelse fra Cowboyhood
Ill tell you more once I receive the product

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I was pleasantly surprised with your website. The ease of ordering was very pleasant. I will recommend you

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The great Selection made a great come back urge come over me to want to get back for more!

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