Confusing experience. I was filling in insurance quote form, then when I needed to do medical screening I was redirected to the new form, where I started it all again. Finally im not even sure if the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
THE PRICE, was able to get cover for Platinum price, that other insurers were not even able to beat on Basic, Silver or Gold. The website was a little tricky to negotiate at times, sometimes having... Se mere
Virksomheden har svaret
The lady who took the call and helped me was very kind, patient and helpful when guiding me through the process of applying, also pointing important issues out such as to read the policy very careful... Se mere
Virksomheden har svaret
It didn’t charge for existing medical conditions that are managed by prescribed medication and are not life threatening. It was easy and clear to set up. It was however annoying to have to call a dif... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Skrevet af virksomheden
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Kontaktoplysninger
1-13 Wellington Road North, SK4 1AF, Stockport, Storbritannien
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4,6
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Covered2Go Travel Insurance
Good morning Mr Carter,
Thank you for taking the time to leave a 4-star review.
We are delighted to hear that you found the advisor to be polite and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Besvarelse fra Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review.
We are happy to hear that you found our policies easy to book and of an excellent price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Simple & straight forward to complete…
Simple & straight forward to complete the form for Travel Insurance, and the cost is better than competitors.
9. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Eliz,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are pleased to hear that you found Covered2Go simple and straightforward.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Besvarelse fra Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are happy to hear that you found Covered2Go very helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Quick and efficient service with competitively-priced premium and excess
The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The excess in Nepal was high, but then I will not be trekking Nepal. She did make a mistake in spelling my email address, but then I have a complicated surname, and she got it right the send time around. The online forms to make the payment and to check my (minor) medical condition were straightforward.
10. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Dr Bhattacharyya,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
I am delighted to hear that you found the service quick and efficient, and that you were pleased with the competitiveness of the premium.
Thank you also for your kind comments regarding the assistance I provided. I am pleased that I was able to help arrange suitable cover for your trekking plans in Tibet and make the process as straightforward as possible.
I appreciate your understanding regarding the initial error with your email address and am glad that this was quickly corrected. It is also great to hear that you found both the online payment process and medical screening straightforward to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
I wish you a safe and enjoyable trip.
Best wishes,
Shannon
Covered 2 Go Lets Go!
Having used them before they are still my first choice,always polite &helpful.premiums at realistic rates, although the Medical check is separate, combined they meet my requirements.
9. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Ms Rushton,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are pleased to hear that we remain your first choice for travel insurance and that you have continued to find our team polite and helpful.
It is also great to hear that you found our premiums to be competitively priced and that the cover available, including the medical screening process, met your travel insurance requirements.
Thank you for your continued loyalty and for choosing Covered2Go once again.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Great insurance great company very…
Great insurance great company very competitive price, english speaking agent called Shannon who explained in detail what the policy covered,she is a credit to your company.Overall a pleasant experience
8. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Myatt,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are happy to hear that you found our travel insurance to be competitively priced and that you had a pleasant experience arranging your cover.
Thank you also for your kind comments regarding the service you received. I am pleased that I was able to explain the policy details clearly and help you find the cover that best suited your needs.
Your feedback is greatly appreciated and means a lot to us.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
It has been difficult for me to let you know a pre-existing conditions
It was difficult for me to let you know about pre-existing conditions
7. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Johnson,
Thank you for taking the time to leave us a review.
We are sorry to learn that you had difficulty contacting Millstream Underwriting to declare your pre-existing medical conditions.
If you are yet to complete this, please do let us know and we would be happy to arrange for a member of their team to contact you directly to assist further.
Best wishes,
Shannon
Everything worked well
Everything worked well online and was easy to understand; but I was unable to pay online (the payment system was not working).
5. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon AJ,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are pleased to hear that you found our online quotation process easy to use and understand.
We are sorry to learn that you experienced difficulties with the online payment system. We appreciate you bringing this to our attention, as customer feedback helps us to continually improve our services.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
As well as the price of the insurance…
As well as the price of the insurance (circa£35) which I thought was reasonable I was then made to pay an additional £60 for a ‘health screening’ to cover ‘pre existing medical conditions’ neither of which should effect the risk.
This additional payment was not clear at the outset and is excessive compared to the cost for the cover.
23. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Hale,
We are very sorry to hear that the additional cost to cover your pre-existing medical conditions was excessive and that it was not made clear to you that an additional premium may be required.
We have contacted you directly by email to investigate your concerns further and to ensure we fully understand the circumstances surrounding your quotation and policy.
Thank you for bringing this matter to our attention.
Best wishes,
Shannon
USA trip
Not been abroad for years query delt with quickly different prices explained also given tele no for additional health insurance
1. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon JB,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to hear that your query was dealt with quickly and that our team was able to explain the different policy options available to you. We are also pleased that we could assist by providing details for additional medical screening where required.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Prompt and efficient as ever
3. juni 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Wadsworth,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you have found our advisors to be prompt and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Used the company for many as I have…
Used the company for many as I have never had a claim can’t really comment.
29. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Mrs Gatehouse,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learnt hat you are a returning customer.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Phone calls answered promptly
Phone calls answered promptly. Staff all helpful and clear.
29. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Bragg,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that your telephone call was answered promptly and that our staff were helpful and clear.
Thank you for choosing Covered2Go for your Travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Simple and efficient website
27. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website to be simple and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy Process To Follow
It's an easy process to follow. I have been taking out your policies for several years now. The price is also very fair.
26. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good morning Jackie and Stuart,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer who finds the process of purchasing a policy with us to be easy and that our prices are fair.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
easy to complete online and competitive…
easy to complete online and competitive pricing for cover provided
22. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be easy to complete and that the price was competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Timely answer over the phone and no…
Timely answer over the phone and no waiting . Polite response. Easy to complete online. Great work
20. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Jenistan,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisors to be efficient and polite. We are also happy that the process of purchasing a policy online was easy to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Pre existing conditions separate quote
Don't like that the charges for medical insurance for pre-existing conditions is separate and additional.
Could not initially retrieve quote, but was able to the next day.
21. maj 2026
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mel,
Thank you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are sorry to learn that you did not like that the charges to cover your pre-existing medical conditions was separate to the main policy. We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
We are also sorry to learn of the difficulties you experienced when attempting to retrieve your quotation, we have forwarded this issue onto our IT Department to investigate furher.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Besvarelse fra Covered2Go Travel Insurance
Good afternoon Mr Osborn,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be clear and that the cover is good for a good price.
Thank you for choosing Covered2Gofor your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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