Cover Anything Anmeldelser 136

I accidentally ordered the wrong cover. I returned it and got a prompt refund. They then helped me order the correct one. Absolutely a hassle free solution to a problem I caused.

They took care of issue I had immediately, no questions asked.

Got the Platinum ATV cover. Four months later the material is degrading and flaking off causing water to get through. Contacted customer support and it turns out the "10 year warranty" just gives you a discount to buy another cover.

Don't purchase these covers they are made out of inadequate materials that don't last.

Great verified reviews ...quality products protecting a recent purchase that was a dream come true...60 yr Bucket list item...

Great selections, explanation of quality and warranty

It was an easy experience. Looking forward to seeing the cover..

Had a change in situation after I ordered a replacement cover for a classic truck, so looked into a return. I expected the 20% restocking fee, but they also had a high return shipping fee. When I suggested I can reject the shipment, they said "...the 20% restocking fee and return shipping cost still apply regardless of how the item makes its way back to us." While I see it as unusual to have to do many returns, except the occasional for cause, the practice of saying you will pay the shipping fee no matter what is telling. You basically end up losing near half the price on a return on a product. They offered me 12% back as an alternative, which I ended up taking and giving the cover away as compared to them getting back near 50% and still being able to resell a new, unopened cover. I lost $142. I would suggest their return policy is poor.

On the CoverAnything reply---------------------
I expected a 20% restocking fee, as documented on your website, not a "return shipping cost still apply regardless of how the item makes its way back to us" as you said in one email. So apparently something closer to a 50% restocking fee would be a more appropriate reference to cover your noted costs?

It is not abnormal (unless an individual is abusive of it) to refuse a shipment but then have to pay a restocking fee. From Google Gemini: [Is it abnormal to refuse a delivery to save on return shipping cost? Response: Not abnormal at all—it's actually a pretty common "life hack" people use to avoid return shipping fees.] It goes on to say the restocking fees may apply.

I chose the $19.39 back alternative on a $161.55 cover and gave away the cover, as at least that would leave a good impression with the buyer of my truck as compared to losing ~50% for unopened cover you can resell. There was no satisfactory resolution in my mind, as there appears to have been in yours.

On the latest CoverAnything Reply———
I reviewed the low star reviews of this company after writing my original review and found similar situations regarding returns from others for a variety of reasons. A restocking fee and return shipping is appropriate, assuming the latter has no undisclosed fees outside of shipping. In my case, they said I’d have to pay what was designated as a shipping fee, which was notably higher than the restocking fee in addition to restocking, no matter how the unopened item made its way back to them (if I chose the return option). That is, as I understood it, whether I rejected the FedEx or paid a carrier directly, their shipping fee still applied. As mentioned above, I took the only other option offered and hopefully the new truck owner was left with a better impression of their transaction than mine with this company.

Easy to use site, easy checkout. Looks like a great product with five-year warranty.

Follow up after receiving my product . Received my car cover. Quality appears good. Looks like the product is well made. Covers my entire vehicle. It does not have specific area to go over side view mirrors which I have had with other car covers but other than that I am very happy with this product thus far..

I ordered a cover for my ATV. The delivery service is the United States Postal Service. USPS somehow lost the item in the shipping process. I contacted cover anything and in less than 24 hours I was notified a new one would immediately be sent. I’m impressed how quickly the company got back to me and how they were able to resolve my issue. I plan on ordering an additional cover from this company in the near future. Thank you for your great customer service. Cathy B (California customer).

Outstanding order acceptance! My first time using an iPhone and Apple Card. Wow that was so easy!!!!

Very easy; waiting for fulfillment however

Fastest and easiest purchase ever made. Queried my atv and got immediate results.

So far it's been very easy to select and order a cover.

We purchased a cover for our 25 ft pontoon boat which is a nice quality cover. A few weeks later, we ended up returning some other items purchased - the Cover Anything team was responsive and understanding of our order. I recommend the boat cover product we purchased.

Easy to use. Had the product I needed. Priced right.

Super easy ordering, great prices, coupons, free shipping and on top of that got free expedited delivery. What else can you ask for a great product???

The site was very easy to navigate. I ordered my cover ahead of buying the car and it arrived in a timely manner. Cover was damaged my FEDEX but the team were very responsive and understanding. Replaced the damaged cover and fits great.

Easy ordering and quick turnaround