I bought the bic lamp in the middle of march, got it yesterday with an extra fee for faster delivery. God knows how long it would have taken without that. The lamp was intact, but he box was terribly... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Communications with the team are excellent. After ordering a clock I was quickly informed that it would be delayed. The team kept me updated on expected delivery dates and when it finally arrived (pac... Se mere
The place to go for your wallpaper! We're renovating our 1929 villa in Copenhagen and needed wallpaper for a guest bathroom. Courthouse Interiors ensured swift production (they even speeded it up to d... Se mere
Excellent value, swift delivery, and because the items were fragile, great care had been taken to make sure both of them were securely wrapped and protected from bumps and potential breakage. So glad... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.
Kontaktoplysninger
The Square, TA4 2JT, Somerset, Storbritannien
- 01984629010
- info@courthouseinteriors.com
- courthouseinteriors.com
4,4
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful Burleigh pink sheet set
Very easy international purchase
Exclusive quality sheet set
Highly recommend
6. januar 2025
My wallpaper was delivered right on time
My wallpaper was delivered right on time, and was wrapped so well (plastic, then bubble wrap, then heavy paper packaging) that it wasn't bothered by the snow on my porch. I can't wait to install it!
5. januar 2025
Very pleased with the communication and…
Very pleased with the communication and was delighted with my order and saved money at the same time.
3. januar 2025
I love Courthouse Interiors!
I love Courthouse interiors! They always ship your items out super fast and get back to you with any questions really quickly! The products are amazing! I have had many rugs, lamps etc and always been very happy!! Would absolutely recommend them ♥️
11. januar 2025
Uopfordret anmeldelse
I have amended my previous review
I have deleted my previous review, for which I gave 1 star as the items hadn’t arrived. They have since been delivered and I have had a very full apology and explanation for the delay. The candles I bought are wonderful and I would fully recommend them. Although expensive, they smell divine and last for hours.
11. januar 2025
Uopfordret anmeldelse
If I could give more stars I would
If I could give more stars, I would. They deserve 5+ stars for their beautiful products that are hard to find, competitively priced, with superior customer service.
I purchased this large, beautiful, and heavy mirror; I was nervous about shipping overseas to the US. After some correspondence with Courthouse, who assured me my mirror will be securely packed, I waited patiently. When the mirror arrived, I was astonished and verkempt. The mirror is a stunning and beautiful work of art! Beyond that, they took immense care to painstakingly package the mirror so that it arrived in superior piece. It was wrapped and sealed and wrapped in hard shell, and wrapped some more.
I was thoroughly impressed with the entire purchasing process, from the ease of sale to the very kind and super fast response rate. Shipping was way less expensive than I expected.
Courthouse went above and beyond my expectations.
My deepest appreciation to you. Thank you so much.
3. januar 2025
Uopfordret anmeldelse
Great custom service
The custom service is responsive and personal. Great communication.
Products are high quality and unique. I am happy purchasing from them.
27. november 2024
Seletti gold mouse lamp
Quality product which will be a much loved gift. Easy to order. Evri delivery could have been faster. Some lovely quirky items.
25. november 2024
Not as pictured
Nice enough curtains, look stylish. Not great quality for the price, as quite thin and one twisted seam.
They look black and cream/ off white in the picture but are more like taupe and black.
27. november 2024
Amazing- quick shipping
Amazing- quick shipping, great customer service. Looking forward to my next purchase
2. november 2024
Uopfordret anmeldelse
Incompetent.
I ordered an item of furniture on 07/09/24. Heard on 30/9 that the item had arrived damaged, and another one would have to be ordered. Fair enough - stuff happens.
Fast forward to 29/10. Item was delivered to me incomplete and totally unusable.
Contacted customer service (again) and was later advised that Kartell had dispatched the missing pieces on 04/11.
Over 11 weeks from the initial date and I still haven't received the full order. No offer of any compensation, and I'm constantly having to chase for answers.
Edit: 13/12 Still waiting for missing parts…
7. september 2024
Uopfordret anmeldelse
Besvarelse fra Courthouse Interiors
Dear Loli,
Thank you for sharing your feedback. We truly understand your frustration and would like to sincerely apologise for the experience you’ve had with us.
As mentioned, we don’t carry spare parts for this product in our store, and unfortunately, Kartell doesn’t keep spare parts in the UK either.
This has led to an unusually long resolution time for this specific issue, and we deeply regret the inconvenience this has caused.
The replacement part is on order, and as soon as it arrives at our Somerset store, we’ll dispatch it to you via next-day delivery. Additionally, we’ve introduced a new quality check with our packing team to ensure this issue doesn’t occur again in the future.
Once again, we’re very sorry for the inconvenience caused and appreciate your patience and understanding.
If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team.
Warm regards,
The Courthouse Team X
Unusually friendly and helpful Customer Service
Bought some super duper garden furniture from this lot. They have very niche brands that make very high end long lasting fab products.
Helpful
Customer Service too: an item of bygone days in the UK as a general rule
26. januar 2024
A very helpful company
A very helpful company. I needed them to send my order at a specific time and they were really flexible. Very good at keeping me updated too.
My parcel was fragile and I must complement them on their protective packaging.
I would definitely buy from them again.
25. oktober 2024
What a great company you are
What a great company you are. I live on the opposite side of the world and the paper arrived perfectly packed, in a timely manner. Not only that, best price for the prodouct and best shipping cost. I am delighted!
26. september 2024
Poor communication about delay
Poor communication about delay in delivery. Good once I contacted them but they should have been better at letting me know there was an issue.
26. september 2024
Really kind and friendly customer…
Really kind and friendly customer service. They solved an issue for me even though it was mostly my fault. I really appreciate it!
30. august 2024
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