Courthouse Interiors Anmeldelser 1.351

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I bought the bic lamp in the middle of march, got it yesterday with an extra fee for faster delivery. God knows how long it would have taken without that. The lamp was intact, but he box was terribly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Communications with the team are excellent. After ordering a clock I was quickly informed that it would be delayed. The team kept me updated on expected delivery dates and when it finally arrived (pac... Se mere

Bedømt til 5 ud af 5 stjerner

The place to go for your wallpaper! We're renovating our 1929 villa in Copenhagen and needed wallpaper for a guest bathroom. Courthouse Interiors ensured swift production (they even speeded it up to d... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent value, swift delivery, and because the items were fragile, great care had been taken to make sure both of them were securely wrapped and protected from bumps and potential breakage. So glad... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. Boutique
  3. Gardinbutik
  4. Tæppehandel
  5. Tapetbutik

Skrevet af virksomheden

Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Over priced for the quality, long delivery time!

Took longer to be delivered than advertised and actually not worth the money. Some poor stitching that isn’t straight but I like the fabric too much to return them!

24. november 2025
Courthouse Interiors-logo

Besvarelse fra Courthouse Interiors

Hi Lindsay,

Thank you for taking the time to leave a review. We’re sorry to hear the delivery took longer than expected and that the stitching wasn’t as perfect as it should be — our handmade curtains are crafted here in the UK and we always aim for a high standard.
Your feedback is genuinely appreciated and will be passed on to our workshop team so we can continue improving.

We’re really pleased to hear you love the fabric, and we hope the curtains bring plenty of enjoyment to your space.

The Courthouse Team X

Bedømt til 5 ud af 5 stjerner

Superb customer service

I ordered some expensive fabric online. I had found it difficult to order the particular fabric by the metre without also having it made up so was pleased to find this company. I then had problems with delivery due to the courier company not recognising our address. The customer service team has to be the best I have ever dealt with - very responsive and personal - and they got me my fabric on time!

25. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Star customer service

Amazing selection of high end products, just made a purchase and needed some clarification about the product and the instant customer service even on a Sunday was of par excellence, super helpful and personable. I will be shopping again very soon.

16. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Such speedy service!

Such speedy service, my rug travelled literally across the world and arrived in less than a week in perfect condition. Great to know I can access brands from the UK that we don’t have in Australia, and not worry about crazy delivery times or over the top fees. I’ll be back!

26. oktober 2025
Bedømt til 4 ud af 5 stjerner

I liked my purchase. It is good company

Overall, it was a very good experience. Courthouse clearly values its customers and takes pride in the service it provides. I liked the product, and its price was reasonable — something I really appreciate.
Moreover, I had the chance to see that they offer good communication and responsive online support, which made the process even smoother.
The only issue was with the delivery handled by DPD. Unfortunately, the drivers seemed unwilling to carry slightly heavier parcels to the flat, often looking for ways to avoid the task rather than completing the delivery properly.
I hope Courthouse considers partnering with a more reliable delivery provider in the future to ensure their excellent service is matched by an equally dependable delivery experience.

28. september 2025
Courthouse Interiors-logo

Besvarelse fra Courthouse Interiors

Dear Victoria,

Thank you so much for your review, and we’re really sorry to hear about your delivery experience.

Please accept our apologies on behalf of DPD for not delivering your parcel directly to your door. This certainly isn’t the level of service we pay for — especially as we cover all UK delivery costs ourselves and don’t charge our customers for shipping.

We’ll raise this with our account manager right away to ensure it’s properly reviewed.

Bedømt til 5 ud af 5 stjerner

Outstanding service

Brilliant family company- they actually care about customers and answer emails telephone calls and messages online. Many items are in stock and so you don’t have to wait for 5, 7, 8, or 10 weeks for them to actually be supplied. Have used this company before and can highly recommend them. Fantastic selection of brands and designers but most importantly are customer focused- which is a rare thing these days. 5 star service and while I haven’t visited their showroom yet, it looks absolutely amazing and inspiring. If you’re looking for that particular sort of different or unusual, then this is definitely the company for you!

17. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Unbelievable service

Unbelievable service. Needed wallpaper next day. WhatsApp communication was instant and fab. Very helpful. Ordered 12pm and there for 10.30am!! Super efficient invoicing also. Super helpful with recommendations for wallpaper paste and suppliers too. Thank you!!

14. oktober 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Still waiting for a refund, 3 weeks later! NOW RESOLVED

THIS HAS NOW BEEN RESOLVED HOWEVER IT REQUIRED FOR ME TO CHASE IT VIA EMAIL & PHONE CALLS TO GET IT SORTED. AS I SAID TO THE OWNER, THIS SHOULD OF BEEN A PRIORITY + IF THE ISSUE LIES WITH THE COMPANY THEN A REFUND SHOULD BE IMMEDIATE.
I ordered a £250 light 3 weeks ago. I was sent an email saying the product was not in stock and had been discontinued. They offered me the option to use money towards other products in their online store or a refund. I requested a refund.
Three weeks later I still hadn't received the refund so I chased it up this morning with an email. This afternoon I still hadn't heard back so I called them. They said they would need to speak to the owner to sort it out. Several hours later I still haven't heard back from them nor have I received my refund. I called again but it went to voice message.
I am appalled at the lack of service and the fact they seem to think it's acceptable to keek my money plus they sold an item that wasn't in stock/available.
Courthouse Interiors sort this out ASAP or I'll have no choice but to report you to Consumer Trading Standards.

10. oktober 2025
Uopfordret anmeldelse
Courthouse Interiors-logo

Besvarelse fra Courthouse Interiors

Hi Susana,

We’re truly sorry for your experience and completely understand your frustration. We can confirm your refund was processed last week, and depending on your payment method, it can take 5–7 working days to appear in your account. (PayPal refunds are usually instant.)

Your order was placed on 19th September, and as soon as we were informed by Fatboy that the product had been discontinued, we contacted you (on 24th September) and offered both an alternative and a full refund. When you chose the refund option, we began the process straight away.

As a small family-run business, we do our best to respond promptly — we’ve replied to all emails within 24 hours — but occasionally, if we’re out making deliveries, we may not be able to take calls immediately.

We’ve also reached out privately to share proof of refund and would love to discuss this further to make things right.

Bedømt til 5 ud af 5 stjerner

The place to go for your wallpaper

The place to go for your wallpaper! We're renovating our 1929 villa in Copenhagen and needed wallpaper for a guest bathroom. Courthouse Interiors ensured swift production (they even speeded it up to deliver ahead of time to support us as we were running late). They delivered beautiful wallpaper, exactly as agreed and even at a fair price. Very friendly and attentive team. We'll definitely come back for future needs and can warmly recommend this place. Exceptional customer experiences don't grow on trees - but with Courthouse it just seems to be how they do business. Thumbs up!

6. oktober 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere