The clothes are beautiful and well made. I have bought several items over the years and everything has lasted well over time. I recently made a purchase and a defective product came as part of my orde... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been trying to find organic cotton undergarments for a long time and not only do cou cou have them they also have the cutest collection of essentials that I literally wear from bed to street. I... Se mere
Virksomheden har svaret
DO NOT BUY FROM THIS COMPANY!!!! Products are way overpriced, super low quality and uncomfortable, and the return window is insanely & unreasonable small given how OVERPRICED it is. Do not recommend.
Virksomheden har svaret
They have wonderful customer service! When my package got stolen, they worked with me and sent the missing items with expedited shipping. They were kind, compassionate, and incredibly quick with their... Se mere
Virksomheden har svaret
4,1
God
63 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THE ABSOLUTE WORST CUSTOMER SERVICE
THE ABSOLUTE WORST CUSTOMER SERVICE. my package was no where to be found and their customer service failed to assist me. it’s been almost a week since it was claimed delivered and they’re response to me was that “it was marked delivered pre-maturely and that it should arrive the next business day.” Next business day came and it never arrived.
I wanted so much to love their stuff but they are so awful!
Never trusting them again.
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Coucouintimates
Hi Lupita,
Thank you for taking the time to leave us a review. We are so sorry to hear about the delivery issue on your previous order with us! Completely understand how frustrating it can be dealing with a misdelivered parcel and hope we are able to make this up to you on a future order with us. Is there any chance you could send us any information that would help us identify your customer profile? Your feedback is greatly appreciated and will be reviewed in order to ensure we can improve in the future x
Terrible customer service, no response
Terrible customer service in London office.
They promised to proceed a refund of my return, but been ignoring my messages for a week now.
I would not recommend ordering their products to the UK if you don’t want to have such a headache.
14. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Coucouintimates
Hi Viktoriia,
Thank you for taking the time to leave us a review. We appreciate the feedback on the Return Process and are actively taking steps to ensure the process is effortless for the customer. Hope we are able to make this experience up to you on a future order with us <3
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.