Matthews Cotswold Flour Anmeldelser 

Easy to order and quick delivery. The flours I bought make such delicious bread

My two bread-making groups are deep into their sourdough journeys, and it’s been a joy watching their skills grow. One of the biggest lessons they’ve learned is just how much good flour matters — the flavour, the texture, the whole experience changes when you start with quality ingredients.

If you’re thinking about baking your own bread, consider this your sign: order some flour from Matthews Cotswold Mill and experience the difference for yourself. It might just be the start of your own bread-making adventure.

(NOTE: - I have not been paid or incentivised to write this review)

Quality product, I have seen a real improvement in my sourdough loaves using this flour. I will be reordering.

Brilliant flour for baking bread. Every loaf turns out delicious, packed with nutrients. Better than supermarket.

I’ve been making bread for many years now, especially sourdough. I have tried many different bread flours with varying degrees of success. However I learned to make sourdough with my brother who now lives on Vancouver Island. So decided to search for Canadian flour. It was so easy to find on the Matthews Cotswold website. Finally my bread tastes as good as it did at my brothers. So easy to order and in the amounts that suit my bread making. 🙏🏻

It's rare that I would bother to waste my time posting a negative review, but this has made me so angry. I purchased 3 bags of my favourite flour of Matthews Strong multigrain 8 grain from Tesco on the 5th of November. Having opened one, it did not look right but I baked a loaf anyway. Once I cut into it, I realised there were no grains and it was basically white bread. The other two were also the same.

I sent a very nice email to Cotswold flour, with pictures and the date stamp of production explaining the issue and suggested they could have lots of other bags lacking any seeds, and so prevent other customers from being disappointed. After 35 years in a retail environment, I know things can go wrong. After a day with no reply, I rang them. I was told they had replied by email (they hadn't) but would resend it (they didn't). I was also told they would pass on the details to be checked, but as it was Friday I would not receive an answer until Tuesday the following week the 9th. I was disappointed that no reply was ever received.

I returned to Tesco on Friday the 14th and found bags still on the shelf with the same date and time mark on the bags. I explained the issue and they opened them to find they too had no seeds in the flour.
Today is Monday the 17th and still nothing from Cotswold to explain why there was a problem in production.
I have been, totally forgotten!!

Having now read many reviews posted by unhappy customers on Trustpilot, it looks like this is quite normal for them to not reply to issues, and only do so after your grievance is posted for all to read.
Do you not learn?
I know it's not a lot of money or life threatening, but I had tried to help by drawing your attention to the issue. Customer services are supposed to put out the fire of discontent, Not Fuel It!.
In the meantime I'm still left with 3 bags of the wrong flour and no explanation. This is why I am so very annoyed.

I feel sure I will now get a reply, but it's too late to undo the disappointment of your companies response to date.
I am still likely to continue to use 8 grain, as the family and I do love the taste, but the above issue could have been avoided.
Regards
John

I’ve been trying to make sourdough bread for years with no success until…….
I came across Elaine Boddy’s Utube videos. She recommended MCF for her recipes, I ordered it, I tried it, and as they say the rest is history.
I am now making sourdough bread regularly. Would highly recommend MCF to anyone who is interested in making sourdough bread. Definitely 5 star flour.

As always from ordering to delivery first class

Always good quality flour. Delivery occasionally fraught though!

Simple, you order the flour,and it arrives well packed . The flour itself is a very high grade, and the helpfull backup is always there

Great flour and brilliant that they deliver! I have tried for years to make sourdough but failed miserably UNTIL I ordered from Matthews! They also have Elaine Boddy as a Sourdough expert and following her no faff approach using Matthew’s Churchill White Bread Flour I have had success!! So excited to start using different flours by Matthew’s as well!

I use Matthew's White Spelt flour for everything: bread, baking, pancakes etc and the results are perfect every time. The flour is light and finely milled, producing a perfect texture. I'm particularly impressed with how the flour performs in my white rolls: they rise beautifully and have that distinctive spelt taste. I have IBS and find that most wheat flours seriously upset my digestion, but not Matthews Spelt. My tummy loves it. I won't use any other flour.

Prompt delivery of our favourite bread flour.

Always excellent quality. I am ordering from there for over 2 years now. Sometimes light rye flour is out of stock and this is the only negative thing I could say. Otherwise can highly recommend.

Love the flour we have from Cotswold Flour. Have been using them for 5 years and always have very good service.

I bought a bread maker and have only ever used Cotswold Flour for my bakes and every one has been a winner. I buy Cotswold Crunch and Eight Grains mainly and often mix the two for variety. Delivery service is excellent and I cannot recommend this company highly enough.

The products are quite superb and reasonably priced, the website is easy to use and I am lucky enough to live near enough to Matthews to collect my orders. I would add that one is always treated with the utmost courtesy both online and in person

The cotswold crunch flour is making beautiful bread.
Pizza with added garlic and herbs in the dough are going down very well.
Malted rye is very tasty.
Thoroughly enjoying all of these and will definitely continue to use these especially in my bread maker.

Have been making sourdough for over a year now. Switched to Matthews flour and have success every time.