We've had our CoolCabana for almost 10 years, problem free! The original travel bag was finally starting to look a little worn. Purchased their replacement bag, great quality, great fit! They were... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great customer service from cool cabanas. There product is superior to others and lately I have seen many copycat product. I live in Florida and use my cabana regularly ,has I go to my beach at le... Se mere
We have used these cabanas for a few years and really enjoy the portability and ease of setup. We have multiple grandchildren and have found that the shade quality is perfect for protection from the s... Se mere
I have been using my Coolcabanas (I have 2; a large and medium) for about 5 years and I LOVE them! Today the bag strap that carries my medium one broke. I emailed the company to see if I could purchas... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
CoolCabanas open to 8’x8’ (2.4x2.4m), fold to a compact 38” (98cm), smaller versions fold to just 33” (82cm) and open to 6'6". Light and Easy for 1 person to use CoolCabanas patented fold and timeless design allows cooling breeze to flow and not blow a...
Kontaktoplysninger
Coolcabana spike and pole
We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!
My family and I love these cabanas
My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!
This a a great product-especially at…
This a a great product-especially at the beach! Very easy to set up. This company is top notch with their customer service!
Broken Red Straps on Carry Bag
After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!
I love my Cool Cabanas so much!!
I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)
Excellent customer service
Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!
Beach day must have!
I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!
Great service
We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!
What a great company
What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!
Top Notch Quality, Ease, and Customer Service!
The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.
Great customer service
After a guest bent the center pole of our cabana (on the first day of use) due to high winds, Will responded immediately with a credit for a replacement pole. Great service. Highly recommend!
What a great company that stands by products!
What a great company, there was a break in one of the poles after using and perhaps user (husband) error, they directed me to the correct piece to order and credited back to my account too! I will be back for more products in the future!
Great customer service
Great customer service. This company stands behind their product.
I contacted to find out how to replace my 8’x8’ tent bag
I contacted to find out how to replace the bag for my 8’x8’ tent. It was falling apart. Customer service told me exactly where to locate it on their website and asked me to provide them with the order number. The next day I received a refund for the full amount! Amazing company service!
What a great company
What a great company, they stand by their products and the Cabana I have is great, I tell all my friends
So after buying my cabana in 2023
So after buying my cabana in 2023, Cool Cabana was gracious enough to give me another pole after the grommets wore out. Just to mention the quality is excellent and after going to beach every weekend in Florida, it's still holding up well. I highly recommend on spending the money and buying Cool Cabana, excellent quality.
Great Customer Service Experience
I initially made a mistake on my shipping address, and their customer service team provided speedy and friendly assistance to make sure my cool cabana arrived at the correct location! Great service
We vacation on Hilton Head Island every…
We vacation on Hilton Head Island every summer for two weeks. We have destroyed a tent every year in the wind. We switched to the Cool Cabanas this year and love them. Why. 1. No tools needed to set up.2. Lightweight only 8 pounds. 3. Simple set up and take down. Took under 5 minutes to setup and breakdown. Fits right in the bag. Watch the video on setup and breakdown. Simple easy amazing.
I love my cabana
I love my cabana. So easy to use. Great with the grandkids especially the 3 month old. No worries on how to get her out of the sun for her bottles. Had a small problem with the spike. I emailed company and it was resolved within 24 hours. Would highly recommend !!!
Best purchase for Florida living
Our Coolcabana was our first purchase when we moved into our home in Florida. It is so well made, offers great protection against the brutal sun, and is so easy to assemble and break down that I can do it by myself. Its design makes it so sturdy even against the wind. Customer service is excellent as well. They are very accommodating and responsive.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








