Coolcabanas Anmeldelser 1.233

We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!

My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!

This a a great product-especially at the beach! Very easy to set up. This company is top notch with their customer service!

After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!

I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)

Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!

I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!

We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!

What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!

The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.

After a guest bent the center pole of our cabana (on the first day of use) due to high winds, Will responded immediately with a credit for a replacement pole. Great service. Highly recommend!

What a great company, there was a break in one of the poles after using and perhaps user (husband) error, they directed me to the correct piece to order and credited back to my account too! I will be back for more products in the future!

Great customer service. This company stands behind their product.

I contacted to find out how to replace the bag for my 8’x8’ tent. It was falling apart. Customer service told me exactly where to locate it on their website and asked me to provide them with the order number. The next day I received a refund for the full amount! Amazing company service!

What a great company, they stand by their products and the Cabana I have is great, I tell all my friends

So after buying my cabana in 2023, Cool Cabana was gracious enough to give me another pole after the grommets wore out. Just to mention the quality is excellent and after going to beach every weekend in Florida, it's still holding up well. I highly recommend on spending the money and buying Cool Cabana, excellent quality.

I initially made a mistake on my shipping address, and their customer service team provided speedy and friendly assistance to make sure my cool cabana arrived at the correct location! Great service

We vacation on Hilton Head Island every summer for two weeks. We have destroyed a tent every year in the wind. We switched to the Cool Cabanas this year and love them. Why. 1. No tools needed to set up.2. Lightweight only 8 pounds. 3. Simple set up and take down. Took under 5 minutes to setup and breakdown. Fits right in the bag. Watch the video on setup and breakdown. Simple easy amazing.

I love my cabana. So easy to use. Great with the grandkids especially the 3 month old. No worries on how to get her out of the sun for her bottles. Had a small problem with the spike. I emailed company and it was resolved within 24 hours. Would highly recommend !!!

Our Coolcabana was our first purchase when we moved into our home in Florida. It is so well made, offers great protection against the brutal sun, and is so easy to assemble and break down that I can do it by myself. Its design makes it so sturdy even against the wind. Customer service is excellent as well. They are very accommodating and responsive.