So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Se mere
Virksomheden har svaret
Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Se mere
Virksomheden har svaret
You have a human being to talk to, not a BOT. The agent was courteous, very helpful, and my problem was resolved quickly and sufficiently.
Virksomhedsoplysninger
Skrevet af virksomheden
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Kontaktoplysninger
Luxottica Place 4000, 45040, Mason, USA
- contactsdirect.com
4,2
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I like that contacts came in really…
I like that contacts came in really fast but also, they were able to connect my insurance EyeMed. I got the discount and I was able to use a coupon on top of that. It made them definitely affordable.
7. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
WOWOWOWOW!
I cannot believe how great my experience was! Ordering was EASY, pricing was COMPETITIVE, and my new contacts delivered FAST! 10 out of 10! Not sure I'd be able to order anywhere else now!
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Cancelled Order And Took $120 Vision Benefit
I placed an order with Contacts Direct on July 6 using my $120 Superior Vision contact lens benefit. Contacts Direct later canceled my order, but my vision benefit was still marked as used. As a result, I have been unable to use the $120 benefit elsewhere.
I contacted Contacts Direct to resolve the issue, but I did not receive a satisfactory explanation or solution. This has been a very frustrating experience. If an order is canceled by the company, the associated vision benefit should be promptly restored so customers are not penalized. I hope Contacts Direct will correct this issue and improve its customer service for others.
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
YOUR MADE THE SAME MISTAKE AS BEFORE!!
YOU SENT OUT THE SAME PRODUCT!!! WHICH WAS INCORRECT!! YOU WERE SUPPOSED TO FIX THE ERROR, NOT MAKE THE MISTAKE AGAIN!!!
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Link to insurance plan helps
Easy process to load prescription and place order. The link to my Humana ins account helped to avoid additional work on my part to use the insurance benefit. Contacts shipped and were received in less than a week.
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
My daughter loves them
My daughter loves them. We tried the energy one this time around and she said they are much more comfortable. Thank You!
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Pro & Cons
Pro: Easy to order and upload the prescription.
Cons: Prices went up significantly
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Unable to reach customer service
Unable to reach customer service. Had a problem with shipping my order, so I called them, but the phone system just tells you to use live chat instead. Chat told me I'd be connected with an agent in a few minutes, but after more than 10 minutes I gave up. Finally tried sending them an email but it shouldn't be this hard just to reach someone to help me with a simple incorrect zip code.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Fast accurate service!
Very reasonably priced contacts, no BS add on fees like some of the other companies. I will order from this company going forward. 😊
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The ease of ordering and quick delivery
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Reliable Service
Product came as scheduled and are of good quality. I will order from ContactsDirect again.
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Contacts arrived just as ordered and in…
Contacts arrived just as ordered and in reasonable time
23. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Besvarelse fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
My order was supposed to be here on…
My order was supposed to be here on July 14th it is the 16th and I still have not received them or had any updates I emailed and no response
15. juli 2026
Besvarelse fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.