Quick easy and to use. I got a great price from a reputable and well known car insurance company that my current (now previous) car insurance company, that I’ve been with for 5 years, could not come c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There purpose and i quote ' To take customers from confusion to clarity " what a joke I have been in contact for the past 2 weeks trying to find out why I am unable to redeem my £20 reward for buying... Se mere
Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews fr... Se mere
Virksomheden har svaret
The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the option... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity. We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help. Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered!
Kontaktoplysninger
Floor 2, Greyfriars House, Greyfriars Road, CF10 3AL, Cardiff, Storbritannien
- communications@confused.com
- confused.com
4,2
God
11 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely helpful and got me the best…
Extremely helpful and got me the best price and product
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We appreciate you sharing your experience. We're happy to hear that we were helpful in finding the best price and product for you.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Quick & easy to use
Quick & easy to use. Detail was good & it made the decision to choose the right cover for me relatively easy.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that our product was quick and easy to use, and that the detail helped you choose the right cover. We appreciate your positive feedback!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Best priced policy's and great rewards.
Best priced policy's and great rewards.
Easy to do i would use again
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you found a policy with the best price and enjoyed great rewards! We appreciate you saying it was easy to do and you'd use us again.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
I wouldn't trust THIS/these comparison…
I wouldn't trust THIS/these comparison sites anymore. Apparently their "cheapest" quote for my house insurance was £711!! I've got better insurance for £219. AVOID, BUYER BEWARE! A Great Reply from a comparison site, that only sends you comparisons that are expensive, not as you would think, would be compatible to average prices or even good quotes, I still say, DO NOT TRUST THESE COMPARISON SITES, THEY NO LONGER SEND YOU COMPARISON PRICES THAT ARE COMPETITIVE. BUYER BEWARE!!!
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
Apalling customer service
After arranging insurance I submitted my claim for the £20 gift voucher that they advertise. I heard nothing from them so I followed up with two emails weeks apart but didn't receive the courtesy of a reply. I have arranged numerous policie over recent years and, having looked at past history I now realise that this isn't the first time that I haven't received the promised voucher. Having looked at other reviews it would appear that not honouring the gift voucher promise is a common fault. I certainly won't be using Confused.com in future and I would encourage any future potential users to seriously consider whether they should trust this company.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Dan, Confused.com Representative
Besvarelse fra Confused.com
Thank you for leaving your reviews.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Need more cashback 😂
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thank you for leaving your review and feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Slow to give rewards , they are keen enough ro get you to take…
They are keen enough ro get you to take out an insurance policy, but not very
helpful when you try to access your rewards.
They are telling me I have no active policies ,when its clearly there to be seen. I think they are wasting away the 60 days in whickh you have to claim a reward. I an sick of being given the run around
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re very sorry to hear you had trouble claiming a reward.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan, Confused.com Representative
Very useful tool
Very useful tool, couple companies that knew of the other where quite a surprise
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that our tool is useful for you. It's interesting that you discovered connections between companies. Thanks for your feedback!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
We're happy to hear that our product is easy to use. Thank you for your positive feedback; we appreciate it greatly!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Confused.com for car insurance quotes
Simple to use and got some competitive quotes for car insurance,comparing favourably to other comparison sites.Ended up using Confused.com to buy this year's insurance with Tesco.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you found our site simple to use and received competitive car insurance quotes, especially compared to other sites. We're glad you chose to purchase your insurance through us. Thanks for your feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
We're happy our service made it easy to get a quote and offered good prices. Thank you for your positive feedback; we appreciate it.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
Thank you very much for leaving us a great review. We highly appreciate your feedback.
We hope to see you again soon!
Ka, Confused.com Representative
reward scheme MUCH more difficult to…
reward scheme MUCH more difficult to access this year...you have to set up a app to claim the reward. Not possible of course if you like me do NOT have a smartphone...had to seek the assistance of my wife !
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Hi Christopher,
Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards.
We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
Confused.com, very confused..
I contacted Confused.com Customer Services on the 30th March about an email they sent me regarding claiming my £20 reward, I received the usual automated reply saying my query would be dealt with in 5-7 days.
The query centered around the fact that their system had blocked me from signing into their app to process the reward, I got a popup message advising me to contact the site owner, which i did.
Today, 7th April, I received a nameless reply from Confused.com informing me that they had responded to my query and to login to the app to see the reply, which as said before I am blocked from doing so therefore I am no further forward, no reply that i can see and no reward.
I've been using Confused.com for quite some time, but this will be the last.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Hi Derek,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
Because you have posted on a review site, we cannot view your specific Confused.com account details here.
To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
A busca por preço vs qualidade
A busca por preço vs qualidade que atende as necessidades do cliente foi excelente.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thank you for your kind feedback, we appreciate you taking the time to leave us a review.
We hope you return to Confused.com soon!
Ka, Confused.com Representative
Great way to find annual car insurance
Very easy to use to find annual car insurance. Plenty of options to choose from across a wide price range.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you found it easy to find car insurance and had many options across different prices. Thank you for your positive feedback!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Best prices
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thank you for leaving your review,
your feedback is important to us and we are glad to hear you were happy with you results.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Very easy search engine to use and…
Very easy search engine to use and compare quotes and pay
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy that our search engine was easy to use for comparing quotes and making payments. Thank you for your positive feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Easy to understand & competitively…
Easy to understand & competitively priced
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We appreciate your feedback and are happy you found our service easy to understand and competitively priced. Thank you for your review.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.