Quick easy and to use. I got a great price from a reputable and well known car insurance company that my current (now previous) car insurance company, that I’ve been with for 5 years, could not come c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There purpose and i quote ' To take customers from confusion to clarity " what a joke I have been in contact for the past 2 weeks trying to find out why I am unable to redeem my £20 reward for buying... Se mere
Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews fr... Se mere
Virksomheden har svaret
The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the option... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity. We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help. Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered!
Kontaktoplysninger
Floor 2, Greyfriars House, Greyfriars Road, CF10 3AL, Cardiff, Storbritannien
- communications@confused.com
- confused.com
4,2
God
11 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased Car insurance through…
Purchased Car insurance through Confused com
Sent Confused com all the new policy details and they have sent me round in ongoing circles with no reward and no sign of Customer service to resolve it.
Won't be using in the future as there are plenty of other comparison sites.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Dan, Confused.com Representative
Besvarelse fra Confused.com
We're happy to hear that you're satisfied with our insurance services. We appreciate you taking the time to share your positive experience!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
The lowest price was revealed and lot…
The lowest price was revealed and lot cheaper than last year. So I accepted and await my reward.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you found a great price! We appreciate your acceptance and hope you enjoy your reward. Thank you for your positive feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Very good as I have useing them for…
Very good as I have useing them for nearly 20 years.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you've had such a positive experience with our products for so long! Thank you for your continued support over the years.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
We appreciate your kind words and are glad that our service was helpful to you. Thank you!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
Thank you for leaving your review,
Your feedback is important to us.
We are glad to hear you found the process easy.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Went to claim reward after setting up…
Went to claim reward after setting up insurance through confused.com but it appears it only applies to customers who can access "apps". Very disappointed that I've ended up with no reward.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review, your feedback is really valuable to us.
Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards.
We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards.
At the moment, we’re unable to offer an alternative option if the Confused.com app can’t be downloaded, as access to the app is one of the requirements to claim the reward. This is outlined in our Terms and Conditions:
“4. To be able to claim The Offer, you must have access to the internet, a Confused.com account, and have downloaded and logged into the Confused.com app.”
We understand this may be a little frustrating, and we’re sorry for any disappointment caused. Hopefully, if you’re able to download the app in the future, you’ll be able to enjoy this and other rewards available through Confused.com.
If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us!
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
Thanks for taking the time to leave a review,
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Besvarelse fra Confused.com
We're happy that you found our price amazing and the process easy. Thank you for your positive feedback; it means a lot to us!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Let confused.com do the spadework...then you decide.
You allow the customer to make an informed choice based on named products, value for money, benefits offered, etc.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you feel empowered to make informed choices with our products. We appreciate you taking the time to share your positive experience!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
The website is so easy to use
The website is so easy to use, and I get a monthly coffee free!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you find our website easy to use and that you are enjoying your monthly free coffee! Thanks for sharing your positive experience.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Great price for my car insurance in…
Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews from others,come on confused.com you can do better?
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you got a great price. We appreciate your feedback regarding the perks and voucher. Please note it can take up to 14 working days for your rewards to be issued after submitting your claim.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Best prices I could find.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy you found the best prices with us. Thank you for your positive feedback; we appreciate it very much!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Easy to use website and easy to…
Easy to use website and easy to understand quotes. Would definitely recommend over other comparison sites.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We appreciate you sharing your feedback! We're happy to hear that our website was easy to use and the quotes easy to understand. Thank you for recommending us!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Excellent
Excellent! A cheapest compare market in the UK which I found.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you had such a positive experience! Thank you for letting us know that you found our market to be the cheapest in the UK.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Advance notice of expiry
Advance notice of expiry. Competitive selection of quotes. Ease of transaction when buying.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that you found our advance notice helpful and the buying process easy. We appreciate your feedback regarding our competitive quotes. Thanks for your review!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
ExcellentJohn1957 service,easy to use,saved me…
Excellent service,easy to use,saved me £250!
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy that our service was easy to use and saved you money. Thank you for your positive feedback; we appreciate it!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Easy & Simple
Easy, simple, efficient and saved me £200 on a like for like car insurance, with my previous insurer. Thank you. Keep up the good work
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We're happy to hear that our service was easy and efficient for you. It's great to know we saved you money on your car insurance. Thank you for your positive feedback; we appreciate it.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Policy purchased in Jan 26
Policy purchased in Jan 26. App does not work on phone. Keeps timing out. No one to speak to. Clearly, everyone's having a party somewhere else. Reward chased multiple times, fobbed off by AI and standard response. Terrible. Pls contct me.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re very sorry to hear you had trouble with the app and claiming a reward.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan, Confused.com Representative
Used confused.com for years
I have with Confused.com for years now and find it so easy to check and move to other car insurance.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Confused.com
We appreciate your long-term patronage and that you find it straightforward to explore options for your car insurance needs with us. Thank you for your feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.