It's Complicated Anmeldelser 97

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Aus der Sicht eines Psychologen: es ist ein kompletter Scam. Man wird gelockt ein Jahresabo à 200.- abzuschließen. Es gab aber in der ganzen Zeit kaum Profilaufrufe. Auch das Matching Programm hat dem... Se mere

Bedømt til 5 ud af 5 stjerner

I had a really good experience with It’s Complicated! As an expat, finding a therapist can feel pretty overwhelming, especially when you don’t know where to start. This made it a lot easier. Th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've now had 10 sessions with my therapist, and she is amazing. I've worked with several therapists over the last few years, but this is the first time I feel like somebody actually understands me. I... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve been going through some big life changes and didn’t really know what kind of support I needed. Its Complicated made a process that is usually overwhelming really easy and thoughtful. The matching... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykoterapeut

Skrevet af virksomheden

Built for therapists, by therapists, It's Complicated is the world's most diverse therapy community. The platform doesn't just help people find the right therapist, but also supports the therapists in their craft of helping others.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 76 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great platform for international therapists

It’s Complicated is a really helpful platform for international therapists in private practice. Its community feature facilitates support from a diverse group of fellow practitioners and counteracts the sense of alienation when starting a therapy practice in a new country. The office tools further provide secure communication with clients, electronic record keeping, and invoicing; making it easy to start a private practice whether online or in-person. Overall, I’m really grateful for having stumbled upon this platform!

22. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Would definitely recommend

They helped me find a therapist, provided resources and support. I love my new therapist! It's also convenient for busy life if you choose online therapy. Overall a great experience and would recommend.

10. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor quality therapists, bad customer service

First therapist didn't speak English well enough to understand what I do, second one behaved unprofessionally and the platform refused to refund my money.

The platform's tagline is "Built for therapists, by therapists," and they're not kidding. There are no client reviews on the website, and no way to leave feedback on therapists for other prospective clients.

Maybe find a platform that's built for clients instead!

15. december 2023
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Dear Vera,

Thank you for sharing your experience, and we sincerely apologize for the challenges you've encountered on our platform. We truly understand the importance of a positive therapy experience, and we regret that your journey did not meet your expectations.

Your feedback is invaluable, and we appreciate your candidness in highlighting the issues you faced with the language barrier and unprofessional behavior. We want to assure you that we take such concerns seriously, and we're actively working on enhancing the vetting process for therapists to ensure a better match between therapists and clients.

Regarding the refund request, we deeply regret any frustration this may have caused. While our platform empowers therapists to provide quality care, it's important to note that therapists on our platform operate independently, and we, as a small, bootstrapped company, unfortunately do not have the means to facilitate refunds directly.

However, since you've had such an unfortunate experience, based on which you've provided us with really helpful feedback, the support team will get back to you and issue a refund.

Also, we are actively exploring ways to improve the resolution process and provide better support for clients who may face challenges.
Your point about client reviews is well taken. We are in the process of implementing a system that allows clients to leave feedback on therapists, providing valuable insights for prospective clients. Our commitment is to create a more transparent and supportive environment for everyone involved.

As for our tagline, "Built for therapists, by therapists," we appreciate your perspective. We are currently revisiting our messaging to better reflect our evolving focus on the therapy-seeker side. Our initial mission was indeed centered around creating a platform that empowers therapists, recognizing that satisfied therapists contribute to positive client experiences.
Please feel free to reach out to our support team directly if you have any further concerns or if there's anything specific we can assist you with.

Your feedback is essential in helping us improve, and we genuinely appreciate your contribution to our ongoing efforts.

Wishing you the best on your therapy journey.

Warm regards,

Johanne Schwensen

Co-Founder and therapist, It's Complicated

Bedømt til 5 ud af 5 stjerner

Best way to find all the info you need when searching for a therapist

Probaly the easiest way to find quality therapists that speak English. As an expat and non-german speaker, this is a platform I've been able to easily navigate. I also like that the therapists in the network are diverse- you can find people from all backgrounds and as a woman of color, I really appreciated this.

Also helpful since you can see what insurances are accepted, if they do online/in person, their specialties, costs and what their availability is for taking on new patients.

5. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I found my first therapist on this…

I found my first therapist on this website and have had a great experience. The site is easy to navigate and offers a variety of therapists at different prices, with different styles and who speak several languages (with English and German being most common).

21. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Helpful and Convenient Mental Fitness

I've had a great experience with It's Complicated. After trial sessions with a few different therapists I found someone who was kind, experienced, helpful and flexible with my unconventional schedule. There is something special to be able to maintain mental fitness from anywhere, particularly from the comfort of your own home, or when travelling.

For a refreshing perspective for navigating daily life, I can't recommend It's Complicated enough.

10. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is a great platform for…

This is a great platform for psychotherapists that are looking to improve and expand their practice as well as become part of and connect with a large and diverse community of psychologists from all around the globe. Highly recommended.

6. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thank You

It's Complicated is, amongst other things, a socially conscious directory for finding therapists. What sets it apart from other services I have used is how diverse the platform allows its therapists to be, and ultimately, that there is such a strong sense of community amongst the therapists. We can probably attribute this to the fact that the platform was made and is maintained by therapists themselves rather than people who have merely set out to gain capital from the suffering of others. Much love and appreciation to everyone at IC!

6. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy search for a therapist 💫

When I was on a very tiring research for a therapist, it was not until I found it’s complicated, that I understood that this process can actually also be an easy one. Would totally recommend it to everyone!

6. juli 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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