It's Complicated Anmeldelser 97

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Aus der Sicht eines Psychologen: es ist ein kompletter Scam. Man wird gelockt ein Jahresabo à 200.- abzuschließen. Es gab aber in der ganzen Zeit kaum Profilaufrufe. Auch das Matching Programm hat dem... Se mere

Bedømt til 5 ud af 5 stjerner

I had a really good experience with It’s Complicated! As an expat, finding a therapist can feel pretty overwhelming, especially when you don’t know where to start. This made it a lot easier. Th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've now had 10 sessions with my therapist, and she is amazing. I've worked with several therapists over the last few years, but this is the first time I feel like somebody actually understands me. I... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve been going through some big life changes and didn’t really know what kind of support I needed. Its Complicated made a process that is usually overwhelming really easy and thoughtful. The matching... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Psykoterapeut

Skrevet af virksomheden

Built for therapists, by therapists, It's Complicated is the world's most diverse therapy community. The platform doesn't just help people find the right therapist, but also supports the therapists in their craft of helping others.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 76 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

This website has been of such great help to me

I have never written a Trustpilot review but I feel like I should this time.
I have had a quite messy journey with my trauma and therapists throughout my entire life. It's Complicated made it so so much easier to access international therapists with different areas of expertise. I also appreciate the option of free (or discounted) introductory sessions. Another positive would getting matched to a therapist by your team - one of those matches ended up looking like a pretty good fit and I worked with this therapist for a longer period of time.
The only issues I have experienced with the platform were occasional tech issues - sometimes I had to switch to Zoom mid session. There sure might be other things to improve too, but I have been very satisfied overall. Thank you.

10. december 2024
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Hi Paula,

We’re truly honoured to be your first Trustpilot review -thank you so much for taking the time to share your experience! It’s wonderful to hear that you’ve found a therapist on It’s Complicated and that our platform has been helpful on your journey.

We’ve recently updated our video chat solution, so hopefully, there won’t be any more need to switch to Zoom mid-session. Thank you for sticking with us through the occasional tech hiccups and for choosing It’s Complicated. Wishing you all the best on your mental health journey!

Take care,
The It’s Complicated Team 💚

Bedømt til 1 ud af 5 stjerner

scam

i think maybe it is what is is, but it is definetely a site that wants to scam every user. it is obvious if you look at it. sorry u got got granny!

29. november 2024
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Hey Gerald,

Thanks for sharing your thoughts. Despite your concerns, we can assure you that we’re a real company with real employees and real therapists. Our mission is to make finding the right therapist less complicated - not to scam anyone, granny included!

If you’ve had a bad experience, feel free to reach out to us at support@complicated.life, and we’ll be happy to look into it (no scams, we promise!).

Take care,
The It’s Complicated Team 💚

Bedømt til 3 ud af 5 stjerner

Mittel - Vorsicht ist geboten

Ingesamt habe ich mich gute mit meiner Therapeutin gefühlt bis ich verstanden habe, dass Sie mein Vertrauensverhältnis finanziell missbrauchte.
In der ersten Stunde wurde mir eine Rechnung, die ich absetzen kann versprochen. In der darauf folgenden Zeit wurde ich immer wieder hingehalten und nach 14 Sitzungen und Unsumme weiter offenbarte Sie mir dann, dass sie mir doch keine Rechnung schreiben kann. Ich würde euch raten dies bzgl aufmerksam zu sein!
Außerdem hatten wir kein konkretes Ziel oder keinen konkreten Leitfaden...

25. november 2024
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Hallo Anouck!

Vielen Dank, dass du dir die Zeit genommen hast, uns Feedback zu geben. Wir freuen uns, dass du eine Therapeutin über It’s Complicated gefunden hast, bedauern jedoch sehr, dass es offenbar Probleme mit der Abrechnung und dem Verlauf der Sitzungen gab.

Grundsätzlich erfolgt die Abrechnung bei uns direkt zwischen Klient:in und Therapeut:in, ähnlich wie bei einer klassischen Therapie vor Ort. Daher haben wir leider nur begrenzt Einfluss auf solche Fälle. Bitte melde dich dennoch gerne unter support@complicated.life, damit wir gemeinsam prüfen können, was genau passiert ist, und gegebenenfalls mit der Therapeutin in Kontakt treten.

Solltest du inhaltlich mit deiner Therapeutin nicht zufrieden gewesen sein (z. B. aufgrund fehlender Zielsetzung oder eines unklaren Therapieplans), hast du bei uns jederzeit die Möglichkeit, zu einer anderen Therapeutin bzw. einem anderen Therapeuten zu wechseln. Bei uns gibt es keine Mindestbindung, Abos oder versteckten Verpflichtungen.

Wir hoffen, dass wir dir weiterhelfen können, und wünschen dir alles Gute auf deinem weiteren Weg.

Liebe Grüße und einen schönen Tag,
Dein It’s Complicated Team

Bedømt til 5 ud af 5 stjerner

Good therapy match service

I found my match to a therapist using their survey. This is a great platform to use if you want to know *a lot* about the person you choose to have sessions with, including their background and even personality. matching support was also fantastic.

30. oktober 2024
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Hi Abby,

Thank you so much for sharing your feedback. We’re really glad to hear you found your therapist through our free Matching Service and that the process worked well for you. It means a lot to us that you’re enjoying the platform, and we wish you all the best on your mental health journey.

Take care,
The It’s Complicated Team 💚

Bedømt til 5 ud af 5 stjerner

An amazing value-driven organization

I am a psychologist in the US. I found It's Complicated when searching for an organization that was dedicated to providing free therapy to victims of the Ukrainian war. Unlike US therapy corporations, It's Complicated is value driven and provides an amazing cooperative community for therapists of all kinds. I highly recommend it to both clients and therapists alike.

5. maj 2024
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Bedømt til 5 ud af 5 stjerner

a therapist as individual as you

It’s amazing because you can match with a therapist who really fits you and your problems! It’s even possible to find a therapist with the same religion or one that’s poc or lgbtq so you know they understand you and your struggles which also means they can support you better than just any therapist you’d find on the internet. You can see what kind of therapist they are, where they got training, what mental illnesses they might be specialized in and some even have videos where they introduce themselves. So it feels like you can get to know them before deciding to work with them which honestly takes away a lot of pressure and makes the experience that much more comfortable. And most therapists are very flexible so it’s easy to find dates for appointments!

14. februar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Idea great | Execution meh

The general idea & quality of the service is absolutely amazing – but not the digital platform itself. The video quality is bad, the booking out dated and buggy with different time zones. All in all the plattform feels just meh. Too bad!

9. februar 2024
Uopfordret anmeldelse
It's Complicated-logo

Besvarelse fra It's Complicated

Hey Hamsi!

Thank you so much for taking the time to share this. We really appreciate your feedback. Great to hear that you like the idea of our company and are happy with the quality of our service.

When it comes to the platform itself, we're aware that it's not perfect yet. We're still a small team, and recently we've focused more on the "frontend", working on a redesign of our directory and the matching programme, making finding the right therapist even easier. However, we know that some features you mentioned (like the video chat) require some work, and most of them are already on our product roadmap.

In fact, we've already been working on a new video solution in the last few weeks (currently in beta), and we'll launch it within the next days. This will significantly improve the quality and the UX of video calls for both clients and therapists. Once this is live, we'll tackle the next features such as booking and invoicing, hoping to become a more well-rounded platform every day!

Again, thanks for sharing this feedback, and I hope you still found the right therapist on It's Complicated. If you have further feedback or questions, feel free to reach out to support@complicated.life

Take care and have a great day,
David & the It's Complicated Team

Bedømt til 5 ud af 5 stjerner

Finally Found a Therapist

Finally Found a Therapist

I recently moved to Berlin and spent weeks searching for an English-speaking therapist. Securing therapy through the German public health insurance can be hard and frustrating, especially for an expat. Even if you manage to find a spot, the waiting period can extend for weeks or even months.

That's when I discovered It's Complicated. Here, I found a great therapist and was able to schedule an appointment within the same week. I can even choose between online or in-person sessions. While I do have to pay for the services, as they are not covered by public insurance, the quality of care I receive is exceptional. My therapist is fantastic, and I'm finally receiving the help I was seeking.

I've since recommended It's Complicated to several friends in similar situations, and they were all happy with their therapists. This platform has become a beacon of hope and support for those struggling to find quality mental health care in Berlin, particularly for the expat community. Thank you for your great work. Keep it up!

23. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fills a much needed gap in society!

Honestly, finding a therapist you will work well with is extremely challenging and this website really simplifies the process! There is a huge variety of therapists and mental health practitioners and the developers are extremely involved and responsive for those of us that work at the platform.

1. november 2023
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Bedømt til 5 ud af 5 stjerner

Perfect therapist / match found

Thank you It's Compicated for all the easy help... I found the perfect sex therapist on your platform. I was especially looking for a sexologist, and your platform provided just that.

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It's Complicated is a valuable platform for connecting humans who seek help with therapists, choaches and counselors

It's Complicated is a nice addition to my private practice as a medical psychotherapist. I have much gratitude for the platform, as it has added some new clients and it's has been very useful to have a community and exchange with colleagues. On top it's very user-friendly and offers secure online sessions as well as a billing system.

3. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

One-stop shop for therapy professionals and therapy clients

To all therapy professionals out there, as well as therapy clients: This virtual space has it all! Rooted in the need for therapists to evolve and feel supported, it became a necessity during covid times. A platform that serves as a therapist matching tool for people interested in starting or continuing their journey into self discovery. But also a therapist oasis, with an invoicing system for therapists, an integrated video tool that you can choose for it to work only after your session is paid. And above all, as a cherry on the top, a community of hundreds of therapists, evolving together, supervising, sharing resources and spearheading the much needed change, in the way therapy is delivered as a service, today! All these, for me, make it's complicated great and trustworthy.

1. januar 2024
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Bedømt til 4 ud af 5 stjerner

Хорошо, что возможности психотерапии расширяются

В целом, мне нравится, что есть такой ресурс, который объединяет специалистов и клиентов с разных точек мира и на разных языках. Я рекомендовала It's Complicated своим коллегам и знакомым.

Я считаю, что психотерапия может работать и независимо от знания языка - ведь важно, то, что кто-то присутствует в моей жизни, кто-то готов помочь и поддержать меня.

Во время онлайн-терапии была сложность с видео-связью, возможно, из-за перегрузок интернета.

Сам сайт работает только в двух версиях: на английском и немецком языке. Поэтому, в глобальном поиске (например, Google) можно быстро найти этот сайт только на двух этих языках.

На платформе It's Complicated есть возможность искать психотерапевта на русском или другом языке через фильтры - это легко, если я смогла уже найти и открыла сам сайт "It's Complicated".

Надеюсь, что этот ресурс продолжит своё совершенствование и станет более доступным и популярным. Удачи вам! 🤗

1. oktober 2023
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Bedømt til 5 ud af 5 stjerner

Perfect for expats who need support

Navigating life as an expat in Amsterdam comes with its challenges, and among the chaos of high prices, this psychotherapy platform has been a savior… A pool of many therapists to choose from, I recommend it!

28. december 2023
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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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