Comfyfamily Anmeldelser 

Placed and paid for a sweater in mid October and was offered a discount on further order second order received no problem but still no refund or replacement for sweater. According to the tracking information which has now disappeared it custom cleared at Heathrow and Evri say returned to sender. Comfy family say will resend when received. No contact unless I message them, no tracking info or updates,. The item never reached Manchester and issue with carriers nothing to do with me, they should replace or refund and chase it themselves

J’ai commandé et paye début août. Je n’ai jamais reçu de commande. Une certaine Alexandra m’a que dit le colis a été retourné et qu’elle le renvoie. Et ça dure depuis 3 mois … elle se fiche de moi. C’est une arnaque

A one star review but remove that one star as I would recommend you avoid Comfyfamily.Co
I ordered the trainer slippers, with postage they were £27 with delivery within 8-15 days. 3 weeks later they arrived, very poor quality for the price and the size is not true as I'm a UK 8 and they're more like a UK 7. when I contacted them for returns information it will cost ME £10.65 to return and refunds are only actioned on the first of each month or I could order more with 70% discount. absolutely shocking customer service.

I ordered a jacket in size L but the jacket is closer to a size XS/S. There is no way I can fit the jacket and I usually wear size M/L. There is no label in the jacket, so you cannot see the size.
The item comes from China and the quality is poor.
Nice pictures on the website, but disappointing quality of the products.

I bought the slipper and pay $45 it’s only 2month and it’s come to several part
very poor quality
I have the picture of torn apart of shoes after not even month after purchase

it is very poor quality
I can’t believe it
I order slippers $45
when I revive the order
it was like piece of junk
don’t buy any thing
I made mistake and did not read review

,non n'acheter pas ,après contrôle l'original est estampillé "VIR" et ceux reçu "VIP" et on voit bien la modification

Delighted with my purchase. Quality different products, one for myself & one gift. Slight delay on delivery which was well managed by the comfy family team.

Very unprofessional.
Refuses to refund as per sales policy. Terms not respected.
Pretty much a well organised scam: not to be trusted as you lose your money 100%

This company is a joke please do not use also the products are very poor quality. I am raging with myself that I did not check Trustpilot first. Do yourself a favour and avoid this company. I will raise this with my credit card company as there is little chance of me getting a refund.

Order supposedly shipped 3 weeks ago
As of now no delivery in sight.
Total scam
Avoid like the plague

I'm now up to 45 days trying to return a product. I got a response last week that said we were sorry and would be supplying return instructions "tomorrow". Needless to say these instructions never did arrive and I am still waiting .... Don't buy anything here!!!!!!!!!!

Order was received ok but I wasn't happy with the quality of the items. I contacted them to arrange return (as you have to return though them according to their terms) and they were initially very prompt in communicating with me. However, when I refused offer of credit with them...silence. They now do not answer emails. So I am stuck with the item. Luckily I paid on credit card. AVOID.

Total scam, shoes are nowhere true to size, arrived weeks after promised and returns policy a joke - tried to return, offered a credit note which hasn’t materialised

Initially contact was good, then silence. Now the website tells me my goods have arrived = I would like to know exactly where they left them. Not in my possession, now the dreaded silence!

Ordered a pair of Slippers and after numerous emails confirming my order was on the way they finally arrived nearly 4 weeks later and truthfully wished they hadn't. Such poor quality and definitely Chinese Imports (hence the Delay with their arrival). Slippers were also an incorrect size so emailed Company twice directly and also through there contact us page requesting a refund as stated on their refund page and never received a reply or link for postage label. Definitely Buyer Beware.

Order wear anywhere slippers from this company didn’t receive them complete scam company stay well clear contacted PayPal and got a full refund

Ordered slippers which I received after 3 weeks. I have had repeated emails saying my order is nearly with me. Quality of slippers is very poor so planned to return it. Its ben few days that I filled in the contact form and emailed them with no response.
Seems to be a scam, avoid them.

Sold me 3 jumpers all of them were different and wouldn't fit a child and of such poor quality nothing like their wonderful advert suggests, offered me 50% refund and keep the goods, well they are so bad I couldnt do anything with them. Do not buy from these parasites they are a complete con

Ordered slippers on the 4th May. I have had repeated emails saying my order is nearly with me. It is now the 23rd May. I have emailed the company several times and got no response. Do not use this company. My review will also be visible on Facebook.