Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely the best company on the internet,not only do you get next day delivery but,if you have a problem with any product, they go the extra mile to resolve the issue. Their products are the best... Se mere
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Se mere
I gave a 1 star review to Coffee Supplies Direct for poor after sales service as my emails were unanswered. It turns out that the mails went straight to spam - has never happened to me before. Once co... Se mere
Virksomhedsoplysninger
Om Coffee Supplies Direct
Skrevet af virksomheden
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Kontaktoplysninger
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Storbritannien
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Fremragende
10 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always quick delivery and a great price.
28. november 2024
Delivery was promised for yesterday
Delivery was promised for yesterday, but it has not arrived yet (Tuesday 03/12/2024). I hope the Royal Mail has not delivered the coffee to another address as it did recently. Unable to comment on the quality as I have not seen it just yet.
27. november 2024
Good price and arrived nearly on time
Good price and arrived nearly on time. You are not responsible for Royal Mail; may consider a new courier!
27. november 2024
Royal mail advised me my order would be…
Royal mail advised me my order would be delivered today. I waited in all day and my order hasn't arrived?
2. december 2024
Besvarelse fra Coffee Supplies Direct
Dear John,
We’re very sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait for a delivery that doesn’t arrive as expected.
Please contact us directly via this link: [https://www.coffeesuppliesdirect.co.uk/pages/contact-us](https://www.coffeesuppliesdirect.co.uk/pages/contact-us), and we’ll work with you to get this sorted as soon as possible.
Thank you for your patience, and we look forward to resolving this for you.
Kind regards,
Coffee Supplies Direct.
Great prices
Great prices, web site easy to use, prompt delivery, bit disappointed by the £60 min order for free delivery.
26. november 2024
You sent me the wrong coffee
You sent me the wrong coffee. I ordered Douwe Egberts Cafetiere Blend but you sent me DE Filter Blend.
27. november 2024
Besvarelse fra Coffee Supplies Direct
Dear Robin,
Thank you for bringing this to our attention, and we sincerely apologize for the mix-up. It seems we may have made a mistake during packing, and we're truly sorry for any inconvenience caused.
We also reviewed our customer service records but could not find any prior contact from you regarding this issue. If you haven’t already, please reach out to us directly, and we'll make it our priority to resolve this as quickly as possible.
We appreciate your understanding and look forward to getting this sorted out for you!
Best regards,
Coffee Supplies Direct.
Everything was just right from order to…
Everything was just right from order to delivery!
27. november 2024
Great price easy to order
Great price easy to order delivered on time,what’s not to like
27. november 2024
Great service
26. november 2024
Great company which never disappoints
Great company which never disappoints. The cheapest coffee ever. The greatest deals ever in the section: REDUCED. I will only buy from this company from now on. You can really save a lot of money buying from them.
26. november 2024
Delivered in reasonable time
26. november 2024
Great on-line price for original…
Great on-line price for original product. Website was easy to use and well described products. Shipping was free and quick.
26. november 2024
It was easy to order my coffee and it…
It was easy to order my coffee and it was delivered by Royal Mail promptly.
This was my first order but it won’t be my last!
26. november 2024
Efficient early delivery
Efficient early delivery. Very easy to place an order. Would have been a 5 star but the free postage is target is too high at £60.
26. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.