CO2 YOU Anmeldelser 1.608

Best company we have ever dealt with!!!
Nothing is any trouble and customer satisfaction is paramount…

I found CO2 YOU's service to be superb. It's such a game changer because you never need to worry about the gas aspects of enjoying great tasting Soda Streams. Great user interface on their website, superb customer service and fantastic value for money. Thank you for your services

Quick reliable service. new cylinders delivered and used ones collected. no hassle

I've been a regularly and very happy customer for many years now and will remain so for many more. The service is excellent, the cistern service is top-notch, the couriers they use are reliable, and I've never had an issue. I highly recommend Co2you!

have used this company for nearly 3 years and their customer service has always been excellent. I occasionally have to change my delivery date and they always accommodate me (sometimes at very short notice!). I also like the new design of the canister.

Despite a shaky start with these guys (I may have left a previous negative review) I felt I had to correct it given a really good customer experience today. Last time I was faced with phones not being answered, calls not being returned and AI Agents 🤮

This time, phone was answered immediately and the customer support rep (Lissie) was incredibly helpful: understood my problem immediately, was very flexible and creative in solving it with no fuss or upsell. Genuinely impressed. Maybe co2you were just starting out when I had the bad experience. However, if they continue like this, they'll keep my subs.

Well done folks 👏

This company has EXCELLENT customer service and are so helpful. I highly recommend and have done on several occasions to friends. Also fantastic to not have to use sodastre*m.

Great product good price excellent delivery. Highly recommended

I honestly don’t know what this company could do better. I signed up for the 4 bottles every three months about a year ago and every delivery/empties exchange has been extremely well communicated ahead of time and required zero brain bandwidth from me. It’s saves so much money and comes in a reusable hard case with zero plastic. Amazing!!!

Simple reorder process, swift delivery and collection service

Great CO2Refill service, simple to order, lightening fast next day delivery, all at a very competitive price, 100% recommended, thanks.

Reasonable price, efficient service.
Great use of automation to confirm orders and track progress

Start to finish debacle.

Customer service is an AI bot with moronic cliche answers.

Concerningly it is difficilt to cancel the service and they have continued to bill me after multiple emails and whatsapp messages asking to cancel, and returning all the (faulty) cylinders i had.

Inconveniemt and costly.

I have been subscribing to the cylinder programme for around 2 years and the replacement service has always been excellent.
When my cylinders stopped fizzing the water recently, I contacted customer services who advised it could be faulty cylinders or it could be my old cheap machine.
They immediately replaced the cylinders for new ones.
The water still would not fizz meaning my machine was at fault.
They offered me their bubbla machine which is half price if you subscribe.
It arrived today and it is fabulous.
So much better than my old machine and fizzes the water , better with one third of the presses of co2 that my old machine took.
The quality of the machine is excellent. It is strong and sturdy and looks good in my kitchen counter.

I was happy with co2you for about 10 months until it came to cancelling, in the end it took 1 message and 4 emails before it was done. Originally I would have considered signing up again but never again after that experience.

Great communication via emails
Very quick with replying
Very understanding with my issue.
Solved issue within a satisfactory time.
Will definitely shop with them again as know I will be dealt with efficiently and prompt.

Good service, really meets my need for sparkling water in a sustainable and affordable way. Normally very efficient and reliable and on the one occasion something went wrong sorted it out with no fuss and gave a rebate as compensation

Quick to respond and always helpful. Very pleasant and I'm very pleased

Excellent customer service. Sorted a potentially difficult situation with ease

Good price - and so easy with the free home delivery & collection. Flexible on dates, too