At a loss as to how this could be improved. The pick-up and drop off of co2 is brilliant because it saves you from ending up with a collection of empties and ensures you never run out. Honestly perfec... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been. Using the Co2 refill service for a few months now as. It's brilliant! Our gas refills arrive just in time for us running out. I'm on the 4 month plan and the price is unmatchable for gas ca... Se mere
Virksomheden har svaret
Ordering was so easy, delivery was super fast. Products are amazing and my sparkling water was flowing again in no time. Great company and great ethical set up. More companies should learn from these... Se mere
Virksomheden har svaret
Brilliant Brilliant Company & Service This Company is a life saver. They have rescued me from the evil, money grabbing tyranny of Quooker!! (The exact same cylinder is twice what the wonderful CO... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Kontaktoplysninger
Storbritannien
- 0203 0265698
- refill@co2you.com
- co2you.com
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best company we have ever dealt with!!!
Best company we have ever dealt with!!!
Nothing is any trouble and customer satisfaction is paramount…
I found CO2 YOU's service to be superb
I found CO2 YOU's service to be superb. It's such a game changer because you never need to worry about the gas aspects of enjoying great tasting Soda Streams. Great user interface on their website, superb customer service and fantastic value for money. Thank you for your services
Quick reliable service
Quick reliable service. new cylinders delivered and used ones collected. no hassle
Quick, convenient and cost-effective
I've been a regularly and very happy customer for many years now and will remain so for many more. The service is excellent, the cistern service is top-notch, the couriers they use are reliable, and I've never had an issue. I highly recommend Co2you!
Excellent product
have used this company for nearly 3 years and their customer service has always been excellent. I occasionally have to change my delivery date and they always accommodate me (sometimes at very short notice!). I also like the new design of the canister.
Fab experience today
Despite a shaky start with these guys (I may have left a previous negative review) I felt I had to correct it given a really good customer experience today. Last time I was faced with phones not being answered, calls not being returned and AI Agents 🤮
This time, phone was answered immediately and the customer support rep (Lissie) was incredibly helpful: understood my problem immediately, was very flexible and creative in solving it with no fuss or upsell. Genuinely impressed. Maybe co2you were just starting out when I had the bad experience. However, if they continue like this, they'll keep my subs.
Well done folks 👏
This company has EXCELLENT customer…
This company has EXCELLENT customer service and are so helpful. I highly recommend and have done on several occasions to friends. Also fantastic to not have to use sodastre*m.
Great
Great product good price excellent delivery. Highly recommended
Seamless Service
I honestly don’t know what this company could do better. I signed up for the 4 bottles every three months about a year ago and every delivery/empties exchange has been extremely well communicated ahead of time and required zero brain bandwidth from me. It’s saves so much money and comes in a reusable hard case with zero plastic. Amazing!!!
Simple reorder process
Simple reorder process, swift delivery and collection service
Great refill service
Great CO2Refill service, simple to order, lightening fast next day delivery, all at a very competitive price, 100% recommended, thanks.
Reasonable price
Reasonable price, efficient service.
Great use of automation to confirm orders and track progress
Start to finish debacle
Start to finish debacle.
Customer service is an AI bot with moronic cliche answers.
Concerningly it is difficilt to cancel the service and they have continued to bill me after multiple emails and whatsapp messages asking to cancel, and returning all the (faulty) cylinders i had.
Inconveniemt and costly.
I have been subscribing to the cylinder…
I have been subscribing to the cylinder programme for around 2 years and the replacement service has always been excellent.
When my cylinders stopped fizzing the water recently, I contacted customer services who advised it could be faulty cylinders or it could be my old cheap machine.
They immediately replaced the cylinders for new ones.
The water still would not fizz meaning my machine was at fault.
They offered me their bubbla machine which is half price if you subscribe.
It arrived today and it is fabulous.
So much better than my old machine and fizzes the water , better with one third of the presses of co2 that my old machine took.
The quality of the machine is excellent. It is strong and sturdy and looks good in my kitchen counter.
Too much work to cancel
I was happy with co2you for about 10 months until it came to cancelling, in the end it took 1 message and 4 emails before it was done. Originally I would have considered signing up again but never again after that experience.
Great communication via emails
Great communication via emails
Very quick with replying
Very understanding with my issue.
Solved issue within a satisfactory time.
Will definitely shop with them again as know I will be dealt with efficiently and prompt.
Good service
Good service, really meets my need for sparkling water in a sustainable and affordable way. Normally very efficient and reliable and on the one occasion something went wrong sorted it out with no fuss and gave a rebate as compensation
Quick to respond
Quick to respond and always helpful. Very pleasant and I'm very pleased
Excellent customer service
Excellent customer service. Sorted a potentially difficult situation with ease
Great Service
Good price - and so easy with the free home delivery & collection. Flexible on dates, too
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








