I ordered sliding door wardrobe and bed with mattress. Got it delivered within one week. Very quick and efficient. Great customer service, will be ordering again in the future if needed.
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Se, hvad kunderne siger
The product received is high quality Stuff is brilliant with fire safety They deliver and assemble it as per my requirements. I recommend climax furniture. Thanks
Virksomheden har svaret
Excellent quality wardrobe with 2 sliding doors. Please note assembly is NOT included in the price as described on their website. Only con is they did not keep to the agreed delivery day on Saturday.... Se mere
Virksomheden har svaret
Super quick delivery quick set up and no mess thank you once again ! Great quality of service and extremely happy with my product !
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Climax Furniture is a UK furniture retailer specialising in sliding door wardrobes, mirrored wardrobes, bedroom furniture, ottoman beds, sofa beds, Turkish furniture & modern home furnishings. We offer nationwide delivery across England, Wales & Scotland with professional installation services on selected products. We aim to offer stylish, practical & affordable furniture solutions that help customers create beautiful living spaces. We focus on quality products, reliable delivery, and excellent customer service, ensuring a seamless shopping experience from order to installation. Whether you're decorating a bedroom, living room, or guest space, Climax Furniture offers a wide range of contemporary furniture designed to suit modern UK homes.
Kontaktoplysninger
Essex House, Josselin Road, SS13 1BY, Basildon, Storbritannien
- +447476935931
- info@climaxfurniture.com
- climaxfurniture.com
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Excellent variety of furniture
I got a bed coffee table and lovely dining room table and chairs. The customer service is excellent and price is hard to beat the delivery drivers were friendly and very helpful. I'd advise anyone looking for products for their house to check out their website. Mrs lynne kay x
12. september 2024
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This furniture place is really 👌 the…
This furniture place is really 👌 the quality is also 👌 great guys
9. september 2024
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The company was very thoughtful and…
The company was very thoughtful and helpful when it came to making a decision to what sofa I wanted. The order and delivery time was efficient. Good communication was kept between myself, the company & the courier
1. september 2024
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I'm really impressed
I'm really impressed, the sofa bed I bought was exactly as described, communication with the seller was easy, I was updated regularly about delivery time. The sofa was delivered exactly on time and withing 2 days of my first contact with the seller. Can't say anything negative as it was a thoroughly easy transaction. Thank you, my sofa is great.
23. august 2024
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The worst company iv had the Misfortune…
The worst company iv had the Misfortune to deal with in my entire life I don’t know how these operate the way to do Only answer your phone call through WhatsApp when you’re making an order after the order has been delivered They won’t answer the phone and only message you through messenger or WhatsApp Promise you a load of false promises that they’re going to come back and replace the broken items that were delivered broken and they admitted it but don’t show up, They block me on all accounts because they won’t want to give me my money back so I’m in the process of going through small claims court. These people are thieves and liars. Do yourself a favour and go to a shop to make sure If there is any Problems At least there’s somewhere to go back and sort it out. These people don’t even have a proper address.
12. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Jeremy,
Sorry to hear that you're unhappy with your experience, despite receiving the correct item. We understand that our sofa may not have met your expectations, and we apologize if our product didn't align with your preferences.
However, we want to clarify that we followed our standard operating procedures, including confirming with you upon delivery that everything was satisfactory. Our policy clearly states that customers should inspect the item upon delivery and notify us of any issues immediately.
We take pride in our commitment to customer satisfaction and have a clear refund and return policy in place. However, in this case, we cannot make exceptions for returns or replacements after the customer has confirmed acceptance of the item.
We value our customers' feedback and would like to remind them that we are a legitimate business with a physical address and a transparent process. We are not a scam, and our customers' satisfaction is our top priority.
We're disappointed that you're threatening court action, as we believe our policies are fair and reasonable. We're confident in our processes and will vigorously defend ourselves against any unfounded claims.
To our future customers, please be assured that we stand behind our products and services. We encourage you to carefully review our policies and ask questions before making a purchase. We're committed to providing an exceptional customer experience and will continue to work hard to ensure your satisfaction.
Regards,
Climax Furniture
These wardrobes are excellent quality
These wardrobes are excellent quality. They are an amazing storage solution for our growing family. Thank you for the excellent service and communication.
3. august 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Hi Miss NN,
Thank you so much for your kind review!
We're delighted to hear our wardrobes have been a great solution for your family.
We appreciate your praise and are thrilled to have met your expectations.
Thank you for choosing us, and we wish you all the best!
Regards,
Climax Furniture
Climax Furniture exceeded my…
Climax Furniture exceeded my expectations in every way. Their furniture is beautiful, well-made, and affordable. I'll definitely be shopping here again soon!
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Wow, thank you so much for your glowing review! We're overjoyed to hear that we exceeded your expectations in every way! 🤩 Our team works tirelessly to ensure our furniture is not only beautiful but also well-made and affordable. Your kind words are a testament to our hard work, and we're grateful for customers like you who appreciate our efforts.
To everyone reading this review, we want to assure you that we're committed to providing the same exceptional experience for each and every one of you! Whether you're looking for stylish, quality furniture or just want to explore our collections, we invite you to visit us and see why Climax Furniture is the go-to destination for discerning customers.
Thank you again, Muhammad Zarak khan, for your wonderful review! We can't wait to serve you again soon!
Regards,
Climax Furniture
WARNING SCAMMERS This company ripped off my 92 year old…
This company ripped off my 92 year old mother for most her savings and insisted she paid them in cash, the items she received are very poor chinese quilty and badly damaged in some areas. i would strongly advise anybody who is thinking of purchasing anything from this company to think again and go els where, when you try to contact them to sort the problems out the phone number doesn't work so everything is done through whattsapp or facebook, when you do message them they give you a load of promises and then block you after a few days. i can see there is a few people having the same issues with them and all the 5 star reviews look fake. we are in the process of getting this sorted with the correct authorities and hopfully getting something back for my poor mother. shame on you Climax Furiture YOU ARE NOTTING BUT THIEVES AND SCAMMERS
21. juli 2024
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Besvarelse fra Climax Furniture
Sorry to hear that you and your mother have had a poor experience with a company. However, we strongly believe that this review is misleading and inaccurate. We take great care to ensure that all of our customers have a positive experience with us, and we have no record of your mother making a purchase from our company. We also do not accept cash payments or use WhatsApp or Facebook as the sole means of communication. We value our customers and would never intentionally scam or mislead them. We request that you remove this review as it is not relevant to our company. If you have any concerns, please contact us directly so we can assist you.
Very good quality and very fast…
Very good quality and very fast delivery service.
27. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Hi Atizaz,
Thank you for your fantastic review! We're delighted to hear that our product and delivery service met your expectations. We appreciate your trust in us for your online purchase and look forward to serving you again soon!
Regards,
Climax Furniture
Very good service
Very good service, Good quality Chesterfield sofa product.
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Thank you..!
I ordered some wardrobes…
I ordered some wardrobes good communication through out delivery was when I asked but I made the mistake of handing over the money without checking the furniture as it was all wrapped in plastic I did asked the question has all the wardrobe got hanging rails they said yes but when I unwrapped them and surprise surprise one had no hanging rail so about 30mins after they left I contacted the driver and he's response was we will deliver it on our next route and they manger will contact me,when I message the other number and told him he said the same thing about next route then he went silent and didn't reply back or take my call when I tried to contact them also one of them had the cheek to say it's only 10 ten pound to buy.so yes they seem like a good company and furniture is at a reasonable price but if something is wrong or missing there after care service to help or put it right is rubbish/shocking from my experience so just be Aware when ordering!
I've just read your reply please don't try and down play the situation I ordered 3 wardrobes why would i order one with no rail that dont make sense,as I mentioned to you or who ever I messaged the driver did say he forgot it in the van or was that a lie! anyway you can reply on hear but not reply or take my phone call and all now nearly a week later no rail or sign of getting it. Like I said before just be Aware when ordering! (Trying to charge me extra for something I've paid for already wow what a joke!)
27. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
"Dear Patrick,
Thank you for taking the time to share your experience with our company. We apologize for the misunderstanding regarding the hanging rail in one of the wardrobes. However, we would like to clarify that the product description and specifications stated that the wardrobe comes with a fixed design for hanging and shelves.
We understand that you are requesting an additional hanging rail, which is not included in the original purchase. We are happy to provide this extra feature for an additional £10, as quoted. Please let us know if you would like to proceed with this option.
Regarding your concern about our after-sales service, we apologize if our responses seemed unsatisfactory. We strive to provide excellent customer service, and it appears that we fell short in your case. We will review our communication processes to ensure that we respond promptly and effectively to customer inquiries.
Thank you for your feedback, and we hope to resolve this matter amicably.
Best regards,
Sales Team
Climax Furniture
The furniture delivered is good and…
The furniture delivered is good and very well received. Quality and material of the mattress and bed was super. Thanks to them for all there hard work in making it.
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Kushal Malladi,
Thank you so much for your kind words! We're thrilled that you're enjoying your new mattress and bed, and that you appreciate the quality and material. Our team works hard to craft comfortable and durable furniture, and it's great to hear that we've met your expectations. Thanks for choosing us and for your wonderful review!
Best regards,
Climax Furniture
Good quality and excellent service
Good quality and excellent service.
Team cooperative.
26. juli 2024
Uopfordret anmeldelse
SCAMMERS AVOID AT ALL COSTS
AVOID THIS COMPANY AT ALL COSTS I order a sofa off them and when they turned up the sofa was in a box the delivery guys was rushing me so when I paid them, they jumped straight into there van and sped off as I was checking the sofa straight away I noticed damage to it, but when I unboxed it the sofa it was a completely different one to what I ordered so I contact the company back straightaway. I sent the guy the picture of the sofa that was delivered and he said don’t worry I will sort it out. He said we will deliver the right sofa two weeks later which never happened. So they gave me the runabout for 2 to 3 weeks now they don’t want to replace the sofa or give me my money back even when it’s damaged and it’s completely wrong. The guy just gave me the runabout promising that I’ll sort it out and nothing gets sorted. he was blaming the drivers and sending me there number to contact them to try and get them to sort it and then it was just going back to him, if you don’t want to be scammed avoid this company at all cost I’ll be taking this to the small claims court. All the reviews look fake so save your money and go to a proper place.
UPDATE FROM THERE MESSAGE BELOW,
Iv contacted Climax Furniture and they don’t want to take any responsibility or give me my money so they are 100% Scammers and fraudsters who take people’s money and give them damage products which don’t even match the pictures and description of what they’re selling they are leaving me but no choice but to go through a small claims court and contact trading standards.
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Jeremy,
We apologize for the issues you've experienced with your sofa delivery and the subsequent communication. However, we would like to clarify some discrepancies in your review.
Our records show that you ordered and confirmed the details via WhatsApp. Unfortunately, it appears there was a miscommunication during delivery, and we acknowledge the inconvenience this has caused.
We take full responsibility for the damage and incorrect product delivery. However, we had attempted to resolve the issue by offering a replacement sofa, which you were informed would take two weeks to deliver. Unfortunately, it seems we failed to meet this deadline.
Regarding your claims of being scammed, we assure you that our company operates with integrity and transparency. We value our customers and strive to provide excellent service.
We would like to resolve this matter amicably and offer a suitable solution. Please contact us directly so we can discuss a replacement sofa or a full refund, whichever you prefer.
We appreciate your feedback and regret any frustration caused. We will investigate this incident to prevent similar occurrences in the future.
Thank you for your understanding.
Best regards,
Climax Furniture
Electric Sofas are Best Quality
The electric recliner is such a mind blowing
All of my relatives bought sofa from them because of your quality and delivery service. The delivery team and it’s service is Lovely
I would love to give all stars
24. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Ihtesham Asghar,
Thank you so much for your glowing review! We're overjoyed that you love your electric recliner and that your relatives have been inspired to buy sofas from us too! Our team is thrilled to hear that our quality and delivery service have impressed you. Thanks for your kind words and for giving us a full 5-star review!
Best Regards,
Climax Furniture
Great price well worth the money would…
Great price well worth the money would not have got my suite any cheaper anywhere else I will be buying again from yous thanks
21. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Bernadette Blair Logue,
Thank you so much for your wonderful review! We're delighted to hear that you felt our price was great value for money and that you won't find a better deal anywhere else!
We're thrilled that you're happy with your suite and that you're already thinking of making another purchase from us! We can't wait to welcome you back and help you find your next perfect piece of furniture.
Thanks again for your kind words and for choosing us. We appreciate your business and look forward to serving you again soon!
Best regards,
Climax Furniture
Very nice and beautiful sofa
Very nice and beautiful sofa, the delivery was smooth and easy.
5. juli 2024
Uopfordret anmeldelse
Very well priced and very helpful…
Very well priced and very helpful delivery crew. Couldn't ask for any more. Sofa came brand new in the box also got to check everything was correct before paying. I have a broken leg so delivery drivers bought it into our home got my partner to check it over, they was very polite and well mannered so for this we gave a tip for there hard work.
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Michael cadwallader,
Thanks for your amazing review! We're delighted that our delivery crew were helpful and courteous, especially given your circumstances. It's great to hear that they went the extra mile to ensure your satisfaction. Thanks for your kind words and for choosing us!
Best Regards,
Climax Furniture
Received my order within 48 hours from…
Received my order within 48 hours from placing it. Product was just as described and what I wanted. The price was a lot lower from these guys than from other companies who were selling the same product for a higher price
25. juni 2024
Uopfordret anmeldelse
Besvarelse fra Climax Furniture
Dear Mr. Sangha,
Thank you so much for taking the time to share your fantastic experience with our company! We're thrilled to hear that you received your order within 48 hours - our team works hard to ensure quick and efficient delivery!
We're also delighted that the product met your expectations and was exactly what you wanted. And, of course, we're glad you found our price to be the best value for your money!
Thanks for choosing us and for your kind words. We appreciate your business and look forward to serving you again soon!
Best regards,
Climax Furniture
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