CITI CLEAN Anmeldelser 200

This is the second time I have called Citi Clean for cleaning my property and I can confirm they’re very professional and did a great job both times. Definitely recommend!!

Excellent experience and cleaning, very professional and on time. Price was very competitive also.

Great thorough cleaning totally recommend Maria who took the time to ensure every inch was clean. Thank you!

Really good end of tenancy clean, the flat looks amazing and the oven is spotless! Super happy with the service!

We hired Citi Clean for an end of tenancy clean. The job was not done properly. There were lots of missed areas pointed out on the check out report. The estate agent therefore had to employ their own cleaners to do a thorough clean - which obviously we had to pay for.
Citi Clean offered to re-clean the property but by that time it was too late. There was a very tight changeover schedule with new tenants moving in, and by the time we knew about the shoddy job they'd done, the new tenants had moved in.

The fact is that a re-clean shouldn't be necessary in the first place. They're supposed to be professional cleaners and get the job done right first time. They should know what is going to be inspected in an end of tenancy check out report. And judging by the other reviews here it seems like them not doing a proper job happens frequently.

They refused to refund me any of the money, and now are ignoring my follow up emails. In the end the £135 we spent with Citi Clean was money down the drain - an expensive lesson learned. Would not recommend.

Very satisfied. The property is very clean. Friendly and trustworthy people. Will 100% use again.

Arrived early, worked efficiently and also re-did specific areas to ensure they were cleaned properly.

An excellent clean. Exactly what I was after. Highly recommend

Chris and Radost were excellent. They arrived right on time and worked non stop. The apartment was cleaned to a very high standard including spotless white goods (oven, fridge etc), and they were also very friendly. Would highly recommend.

I urge you not to use this company, if you want a thorough EOT clean. I was really disappointed with the clean. The standard was very poor and was picked up by the tenants, the Landlord and on the inventory report. The website says they have trained cleaners who are experienced in EOT cleans and I didn't expect to have to call them back. I could have done a better job. The carpets looked like they hadn't been cleaned at all, but they were wet. The second clean showed that their first attempt was poor. The kitchen cupboards, appliances, dining table, floor etc, were not cleaned thoroughly and were still greasy after the first clean. There's quite a large percentage of negative reviews for the company and I can see why. When I called them I got a very aggressive man on the phone, who hung up and they now won't take my calls or respond to my emails. They say that they will return to clean but you really don't expect to have to call them back. You need a cleaning company who achieve high standards every time and fulfil their claims.

We called you back again, after our inventory reporter highlighted the unsatisfactory cleaning. He kept adding unsatisfactory things to his online report - and as a company you claim to do professional EOT cleans. It wasn't builders in the property - it was the landlord painting his property. When he was there it was inside the dishwasher that needed a clean. I just wanted you to do a satisfactory job the first time.

Absolutely brilliant end of tenancy clean. This is the 3rd time I’ve used Citi Clean - always great.

Elin did a great job! He was quick and efficient and very polite. Really happy with how clean my house is. Thanks.

Our cleaning was done by Chris from Citi Clean. Everything was on time, Chris was friendly and professional, and the cleaning was spotless!

Excellent job. The flat looks fresh and clean. The team arrived on time and were very friendly. Job finished quickly and thoroughly

Chris & Sashka came on time, did a great job. I am very impressed
Thanks

Really happy with the cleaning, thanks to Elin. On time, very polite and helpful!
Could only recommend!

Good and fast service. Can only recommend Citi Clean for end of tenancy cleaning. Also they offer very reasonable prices.

The cleaners were on time, efficient and friendly. Most of all, a great clean and would use again. 5* 👍🏼