We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The light fixture I ordered online came on time. It was as advertised and in working condition.
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Se mere
Virksomheden har svaret
I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
Kontaktoplysninger
5705 General Washington Drive, 22312, Alexandria, USA
- +1 08779596088
- info@claxy.com
- claxy.com
4,4
Fremragende
115 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
HAPPY camper now!!
I was missing one of my lights and Couldn’t get ahold of anyone at your place but later on I got a text and y’all helped me figure out what to do. Actually the mussing light came in another box the
Next day and I texted y’all to let you know I got it and that I was going keep it and return the wrong ones I ordered. I am a very happy camper now!!
8. august 2023
Besvarelse fra CLAXY
Hello Marty. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Fasteners to mount the face plate to…
Fasteners to mount the face plate to electrical box were not included. Styrofoam packing was broke in small pieces and caused a mess
Small chip in center of bottom glass plate at hole
2. august 2023
Besvarelse fra CLAXY
Hello Scott. We sincerely apologize for the inconvenience. We will email you and try our best to help you resolve the issue.
Besvarelse fra CLAXY
Hello Robert. Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Stylish, rustic/industrial light
Quick and easy shopping experience and quality product.
12. juli 2023
Besvarelse fra CLAXY
Hello Jordan. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Easy ordering process
Easy ordering process. Beautiful light exactly what I was looking for!
11. juli 2023
Besvarelse fra CLAXY
Hello Darla. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Besvarelse fra CLAXY
Hello Paulie. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Besvarelse fra CLAXY
Hello Vanessia. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Excellent customer service!
11. juli 2023
Uopfordret anmeldelse
Besvarelse fra CLAXY
Hello Rod. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
I also ordered 2 lights
I also ordered 2 lights, received only 1, their customer service number does not work, they send you an email of your order which doesn't show your item # or quantity probably on purpose, you can't track your item, it's a joke.
11. juli 2023
Uopfordret anmeldelse
Besvarelse fra CLAXY
Hello Jud. We have shared the tracking information of the second item with you. You should have received the light by now. Thanks for your review. It helps us improve our service.
You made it very painful to do business…
You made it very painful to do business with you! Please walk the talk in customer service. I bought two wall bedroom lights that you claimed came you did not sell separate, well, I received one only. You wrote that it was not possible that I only received one, then you blamed the carrier, an internal mistake in your warehouse, told me you shipped the package of two over the 4th July weekend, not true, and in the end I received just one on July 6. Sorry, won't do business with you again.
27. juni 2023
Besvarelse fra CLAXY
Hello Elvira. We would like to sincerely apologize for the fact that your shopping experience did not meet the standard on behalf of the management team. We are terribly sorry about what you have been through. We will take measures to ensure that it won't happen again in the future. Thank you for bringing this matter to our attention.
Besvarelse fra CLAXY
Hello Irene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Good communication and delivery as…
Good communication and delivery as promised. Can't wait to get the fixture installed!
17. juni 2023
Besvarelse fra CLAXY
Hello CSM. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Besvarelse fra CLAXY
Hello Charles. Thank you so much for sharing your feedback with us. It truly means a lot to us!
Besvarelse fra CLAXY
Hello Tegan! Thank you so much for sharing your feedback with us. It truly means a lot to us!
I love these lights
I love these lights. Well made easy to install. Beautiful lighting. Shipping was very prompt. Great service.
23. maj 2023
Besvarelse fra CLAXY
Hello Carol. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Moravian Star Pendant
Product ordered came quickly and was packaged very well. So glad you had what we needed at a discount!
19. maj 2023
Besvarelse fra CLAXY
Hello Ann. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Package arrived on time and item was…
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The price was also good. Looks of good quality. Will know more after installation.
18. maj 2023
Besvarelse fra CLAXY
Hello Darlene. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Attractive Lamp, Attractive Price!
A very attractive ceiling lamp at a great price, delivered very quickly.
24. maj 2023
Besvarelse fra CLAXY
Hello Lee. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
I bought these lamps online
I bought these lamps online, based on the picture. I happened to come across them lit up in a store. Even MORE beautiful!!
My only problem was with tracking. I could not do it. The lamps showed up only a few days after I ordered, including a holiday. I just wish I would have known for sure exactly when they were coming.
24. maj 2023
Besvarelse fra CLAXY
Hello Mary. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Shipment was received quickly and…
Shipment was received quickly and accurately. The quality of the lights is excellent. Thanks!
22. maj 2023
Besvarelse fra CLAXY
Hello Susan. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.