We had a glass shade of our brand new pendent lamp broken by contractors during a renovation. We didn’t want to buy the entire lamp so contacted Claxy directly. We sent our Amazon order number and th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The light fixture I ordered online came on time. It was as advertised and in working condition.
Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The p... Se mere
Virksomheden har svaret
I like the fact that you answered me when I asked a few questions, but I wish I could’ve gotten a hold of you by phone that would’ve made it even more memorable for me. Now I would like to buy two of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
Kontaktoplysninger
5705 General Washington Drive, 22312, Alexandria, USA
- +1 08779596088
- info@claxy.com
- claxy.com
4,4
Fremragende
115 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The light fixture I ordered online came…
The light fixture I ordered online came on time. It was as advertised and in working condition.
28. april 2024
Uopfordret anmeldelse
I ordered a wall mount bathroom light…
I ordered a wall mount bathroom light December 20th. Order came in a timely manner but 1 globe was broke!
I did manage to “chat “ with someone but have not received new globe !
Please check for me . Thank you
Pat Horn !
20. december 2023
Uopfordret anmeldelse
Besvarelse fra CLAXY
Hello Pat. Would you mind sharing your order number and the SKU/part number with us? It seems to us that we are unable to find your order with just your name. We are looking forward to your response. Thanks.
Excellent customer service.
7. august 2023
Greatest customer service
Items arrived very quickly. Had a small issue where one of the lamp shades was dented slightly. Contacted customer service and they shipped a replacement shade right away.
22. oktober 2023
I am delighted with my light fixture…
I am delighted with my light fixture cit worked perfectly for the area I needed a replacement for. Ordering was easy and it was delivered promptly
18. oktober 2023
Very responsive and helpful!
24. oktober 2023
Besvarelse fra CLAXY
Hello Ana. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
I ordered the light fixture on-line
I ordered the light fixture on-line, never having purchased anything with your company before. It was in stock and came in a timely manner. It hasn't been installed yet, but I'm hoping it will work, which often seems to be a problem these days.
15. oktober 2023
Besvarelse fra CLAXY
Hello Pamela. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Excellent customer service and love the…
Excellent customer service and love the product! Fast ship too! Thank you!!!
22. oktober 2023
Besvarelse fra CLAXY
Hello Pattie. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
The model I picked was not sent
19. oktober 2023
Besvarelse fra CLAXY
Hello Pau. Thanks for your review. We are terribly sorry about the fact that the light fixture you received is not the one you want. We just emailed you and will try our very best to help you resolve the issue.
Great Experience
Great, easy to navigate website. Amazing selection and customer service is excellent! Love my new light fixture!
11. oktober 2023
Besvarelse fra CLAXY
Hello Trina! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Besvarelse fra CLAXY
Hello Ryan! Thank you so much for sharing your feedback with us. It truly means a lot to us!
Besvarelse fra CLAXY
Hello, Kimberley. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Customer service
Claxy staff had excellent customer service and handled situation promptly.
27. september 2023
Besvarelse fra CLAXY
Hello, Rachel. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
The bedroom lamp is gorgeous. Great deals.
The bedroom lamp is gorgeous! It looks exactly like what I saw on the website, and the installation was a breeze. The price was also very reasonable. This is my second purchase, and it's just as fantastic as before.
18. juli 2023
Besvarelse fra CLAXY
Hello Tyrell. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Easy website/purchasebedroom lights
Easy website/purchase. Lights arrived in perfect condition. Haven’t installed yet.
3. oktober 2023
Besvarelse fra CLAXY
Hello, Susan. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
Received merchandise promptly
30. september 2023
Besvarelse fra CLAXY
Hello, Polly. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
Beautiful pendants lights at a great…
Beautiful pendants lights at a great sale price. Customer Service was excellent & shipping was fast. Very happy!!
24. september 2023
Besvarelse fra CLAXY
Hello Leslie! Thank you so much for sharing your 5-star review with us. It truly means a lot to us!
Light arrived damaged
Light arrived damaged, but Claxy is immediately shipping me a new replacement so great customer service
1. oktober 2023
Besvarelse fra CLAXY
Hello John. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
copper and cracked glass pendant light
fast reliable service. Product exactly like the picture and description, Thank You. This is a gift I know they will be pleased.
27. september 2023
Besvarelse fra CLAXY
Hello Lydia. We are beyond thankful for your 5-star review. Thank you for sharing your rating with us.
Customer service is horrible
I tried reaching out to this company via email several times with no response.
28. september 2023
Besvarelse fra CLAXY
Hello Paulette. Thanks for your review. For your information, we responded to your emails on the following day after we received your emails. Please check out your spam folder. Thank you very much.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.