Ai, our guide was GREAT in every way! She was the most communicative and provided a most personalized food tour for us in Fukuoka. As seniors who have traveled the world and done a food tour in almos... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our tour guide Csabi was very personable and easy to chat to with. We didn’t have any specific things that we requested to see but rather we asked Csabi to take us wherever he felt was interesting or... Se mere
Virksomheden har svaret
James did an excellent job as our tour guide at dachau. He was very informative and was patient with all of our questions. This tour had a lot of walking, if you have mobility problems, this tour... Se mere
We thoroughly enjoyed our tour of Kanazawa with Loïc. He gave us a lot of background information on the history of the area of which he seemed very well informed and prepared. He was also very thought... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Skrevet af virksomheden
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Kontaktoplysninger
International House, 64 Nile Street, N1 7SR, London, Storbritannien
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
4,5
Fremragende
46 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
MY VIEW AS A GUIDE
I used to work here as a guide and then changed the company.
I tell you why guides here might not be so motivated or good:
The good ones leave the company.
Cityunscripted keeps ALL YOUR MONEY and pays only 19€/h (in Germany) to the guides.
Example:
3 guests book a 3 hours tour and pay 312€.
-> The guide receives 57€
There is an other company that is not only much cheaper, but also much fairer.
And there the good guys go to. It's hard to do a good tour for 10€/h net after taxes.
They also take everyone who applies. I was a total beginner. It's nice that they gave me the chance and I always have the best reviews, but they honestly don't care! My new company wanted to zoom twice with me first!
25. juni 2023
Uopfordret anmeldelse
Besvarelse fra City Unscripted
Hi Anna,
We’re sorry to hear that your experience as a host left you feeling this way. We know that expectations around support, pay structure, and hosting style can vary, and we genuinely appreciate you sharing your perspective from your time with us.
Since then, we’ve continued reviewing and improving our onboarding, communication, and support processes for hosts as we keep evolving the experience for both guests and locals alike. We wish you all the best in your current role and future hosting journey.
Ruslan and the City Unscripted team
Food tour in Stockholm for…
Booked a food tour in Stockholm for £223.37. Cancelled by this company the evening before the event. Told I would receive a refund straight away but 4 weeks on I'm still waiting. They don't answer emails or calls chasing the refund. Absolutely appalling experience and I'm out of pocket despite them cancelling the event said to be due to Covid. Only 1 star because there isn't a zero. Based on my experience I wouldn't use this company.
18. juli 2022
Uopfordret anmeldelse
Besvarelse fra City Unscripted
Hi curious traveler,
Unfortunately, we were unable to secure a replacement host for your experience, and we understand how disappointing this cancellation must have been, especially with the added frustration around the refund delay.
We’ve since reviewed and strengthened our processes around host availability, refunds, and guest communication to help prevent situations like this in the future.
Ruslan and the City Unscripted team
Making new friends in new places
We used City Unscripted to book 2 sight seeing tours while in Europe. It was an excellent decision. We enjoyed seeing the cities and finding the hidden gems of a city through the eyes of a local. The most appealing aspect of our tour was not feeling like another body in a mass of people. Our guides provided private tours that left us feeling like we had made a new friend in a foreign country. We would definitely use this company again.
26. januar 2020
Uopfordret anmeldelse
Besvarelse fra City Unscripted
Thank you so much for your review, it's great to hear! I love that you felt like you had not only found the hidden gems in the city but also made a new friend which is the absolute goal. Thanks again, we look forward to hosting you again in the future, please tell your friends! Nick
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