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City Unscripted Anmeldelser 46

TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ai, our guide was GREAT in every way! She was the most communicative and provided a most personalized food tour for us in Fukuoka. As seniors who have traveled the world and done a food tour in almos... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Our tour guide Csabi was very personable and easy to chat to with. We didn’t have any specific things that we requested to see but rather we asked Csabi to take us wherever he felt was interesting or... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

James did an excellent job as our tour guide at dachau. He was very informative and was patient with all of our questions. This tour had a lot of walking, if you have mobility problems, this tour... Se mere

Bedømt til 5 ud af 5 stjerner

We thoroughly enjoyed our tour of Kanazawa with Loïc. He gave us a lot of background information on the history of the area of which he seemed very well informed and prepared. He was also very thought... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sightseeingbureau
  2. Kulturrejseudbyder
  3. Rejsebureau
  4. Rejsearrangør
  5. Seværdighed

Skrevet af virksomheden

City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.

Why travelers choose City Unscripted

Skrevet af virksomheden

Personalized experiences hosted by locals
City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.

Book with confidence with City Unscripted

Free Cancellation • 24/7 Human Support

Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.

Kontaktoplysninger

A different kind of City Experience

No scripts. No groups. Just a day shaped around you.

4,5

Fremragende

TrustScore 4.5 ud af 5

46 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

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Bedømt til 5 ud af 5 stjerner

Joel was a pleasant knowledgeable and…

Joel was a pleasant knowledgeable and friendly guide

We enjoyed his tour greatly

Tom Moloney

7. juni 2026
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Besvarelse fra City Unscripted

Hi Tom,

We're so glad Joel's knowledge and friendly approach helped make your time in the city such an enjoyable one!!

Ruslan and the City Unscripted team

Bedømt til 3 ud af 5 stjerner

Our tour guide was nice but the food…

Our tour guide was nice but the food tour was very unorganized. I expected it to be a bit more structured especially with the communication we exchanged prior to the food tour. We also only went to 5 places in total. It was just okay.

7. juni 2026
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Besvarelse fra City Unscripted

Hi Elliott,

We're pleased to hear that you enjoyed your host's company, but we're sorry the food experience felt less organized and structured than you expected.

Your feedback is shared with the team. We know that a great food experience should feel thoughtfully planned while still being personal, and we'll continue working to get that balance right.

Ruslan and the City Unscripted team

Bedømt til 3 ud af 5 stjerner

Pleasant tour always good to understand where you are

Our tour guide Csabi was very personable and easy to chat to with. We didn’t have any specific things that we requested to see but rather we asked Csabi to take us wherever he felt was interesting or unique to see. We enjoyed the tour but would have liked a bit more structure, perhaps that was something we should have given guidance on. We seemed to wonder without a real plan of things to see. It was a bit random and haphazard but despite we did get a sense of different areas.

6. juni 2026
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Besvarelse fra City Unscripted

Hi Allison,

It's great to hear that you enjoyed exploring the city with Csabi and came away with a better sense of its different neighborhoods. At the same time, we understand your point about wanting a bit more structure and a clearer flow to the experience.

While our experiences are designed to be flexible and personalized, finding the right balance between spontaneity and direction is important. We'll share your feedback with the team as we continue refining how we tailor experiences to each guest.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Ai, our guide, provided the most personalized private food tour ever!

Ai, our guide was GREAT in every way! She was the most communicative and provided a most personalized food tour for us in Fukuoka. As seniors who have traveled the world and done a food tour in almost every city/country, we have never had one this "tailored-made" for us!
All the communication with City Unscripted was very efficient. We will definitely pursue this company again.

3. juni 2026
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Besvarelse fra City Unscripted

Hi Kim,

This is such a lovely compliment!! We love that Ai made the experience feel truly personal and tailored to you. We can't wait to help you discover another city with us in the future!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Fantastic guide

Fantastic guide. He should do more of these tours!!

3. juni 2026
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Besvarelse fra City Unscripted

Hi Jeremy,

Love hearing this! It sounds like your host made a real impression. Thanks for taking the time to share your feedback!!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Working for City Unscripted is great

Working for City Unscripted is really enjoyable! It is a company that cares about the people who work for it and it cares that customers have a beautiful and insightful experience in the cities they visit, it feels to be part of a family. There's no distance, managers and support are always available to help with effectiveness and a smile!

10. juni 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Alessandra,

This really made us smile!! We've always believed the best guest experiences come from hosts who feel supported, so it's wonderful to hear that's been your experience too. Thank you for being part of the journey and for sharing such kind words!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Munich Host review

I have been hosting with City Unscripted in Munich since 2022. In that time, I have appreciated CU's growth and development, enabling hosts to prepare for each guest properly, and thus ensure conditions are ready for a great experience on the day, for both the guests and the host. Payment structure and conditions are clear, and fees are paid on-time. Support staff are polite and rapid in responding to queries and issues.
Attempts at innovating their booking management platform are also seemingly always ongoing (with mixed results, IMO), but this is clearly a company that is aiming to improve the experience for all involved, which I appreciate greatly, and why I continue to enjoy collaborating with them.

9. juni 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Anna,

Reading this means a lot to us. Thank you for being part of the City Unscripted community since 2022 and for growing alongside us. We're especially happy to hear that our focus on supporting hosts and continuously improving the experience is making a difference!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Your Time Well-spent

We thoroughly enjoyed our tour of Kanazawa with Loïc. He gave us a lot of background information on the history of the area of which he seemed very well informed and prepared. He was also very thoughtful to make sure we were comfortable in our surroundings before he left us at the end of the tour.

25. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Deborah,

Hearing that Loïc left you feeling both informed and well looked after is exactly what we hope for. Thank you for sharing your experience in Kanazawa - it sounds like your time there was truly well spent!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Walking tour

We had a three hour walking tour of Sorrento with Gabriella. It was an amazing experience, very laid back and extremely informative. I highly recommend this experience especially in the very capable hands of Gabriella

2. juni 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Jayne,

What a lovely way to spend a few hours in Sorrento! We're so pleased Gabriella helped make the experience both insightful and easygoing. Thanks for the recommendation - it truly means a lot to us.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Ive been cooperating with them for…

Ive been cooperating with them for years now and I'm super satisfied!!

5. juni 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Oriella,

Being part of City Unscripted for so many years and still feeling this way is the biggest compliment we could receive. Thanks for your continued support, we're so glad to have you with us!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Being a host in Singapore

Being a host in Singapore, City Unscripted enables me to share my city the way I would with a friend. Instead of following a fixed script or itinerary, I create personalized experiences based on each guest's interests, pace and curiosity. From iconic landmarks to hidden local gems, I love helping my guests discover the authentic side of Singapore through local stories, culture and local food.

16. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Joanne,

This captures exactly what City Unscripted is about! It’s wonderful to hear you enjoy sharing Singapore in such a personal way, from local stories and food to those hidden gems that make each experience feel special.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Stellar support team

As a host in Singapore, I'm grateful for City Unscripted Team's support in attending to and resolving unexpected situations on the ground. It definitely helps to alleviate a lot of stress from these situations.

19. november 2025
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Stefan,

It's lovely to hear our support has made a difference when those unexpected moments pop up. Thanks for being part of the City Unscripted family in Singapore - we're lucky to have hosts like you!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

Grateful to be part of the City Unscripted Host in Singapore

As a host in Singapore, City Unscripted is an ideal platform for me to list my profile online to connect with travellers from all over the world. It's a straight-forward portal for me to use and the tours offering are varied - food tours, layover tours and private walking tours. The staff support is always prompt and it is a breeze to work with them.

31. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Roy,

We're so pleased to hear City Unscripted has been a great platform for connecting with travelers from around the world. Thank you for your kind words about our team and support — we're delighted to have you representing Singapore!

Ruslan and the City Unscripted team

Bedømt til 4 ud af 5 stjerner

As a host in Melbourne

As a host in Melbourne, Australia, I find City Unscripted pretty good to deal with. Bookings can be set to automatic, so can be updated any time without having to sit at your computer all the time. Good support in general and booking staff are quite accessible.

31. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Rhonda,

It's great to hear you've enjoyed being part of City Unscripted in Melbourne! Thanks for highlighting the flexibility and support. We're grateful to have you as part of the team.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

As a host in the UK

As a host in the UK, I have worked for City Unscripted for 7 years. They are so efficient and swift to communicate. The company works hard offering weekly training to all their hosts and always tries their utmost matching hosts and guests. City Unscripted is definitely a happy ‘family’ - I wouldn’t work for any other agency. They are the best!

30. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Rebecca,

Reading this puts a big smile on our faces!! Thank you for being part of the City Unscripted family for the past 7 years - your support, trust, and kind words mean more than you know. We're so lucky to have hosts like you with us.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

A tour company that treats its guides well

City Unscripted is a wonderful tour company. I say this from experience working for a terrible company in Tokyo that did not treat its guides well. City Unscripted hires the best guides, has a fair system of distributing the work, makes sure the guides are rewarded for good reviews. City Unscripted will never ask its guides to ask tour guests for a review during the tour (yes, some tour companies in Japan coerce their guides to secure reviews during a tour).

30. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi S,

Thank you for such thoughtful feedback. It means a lot to hear that City Unscripted stands out to you, and we're grateful to have dedicated hosts like you helping create memorable experiences for our guests around the world.

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

super agency

As a host in Milan, I have been collaborating with City Unscripted since last year. I want to recommend this company because it is truly professional and high-level. They are always up to date on new trends, courses and are very dynamic. I work with other agencies, but this one is the best for me, thank you! Dani

29. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Daniela,

Your support truly means a lot to us! We're delighted to hear you've enjoyed being part of City Unscripted, and we're grateful to have passionate hosts like you representing Milan. Thank you for being part of the journey!

Ruslan and the City Unscripted team

Bedømt til 5 ud af 5 stjerner

I’m a host of City Unscripted in Mexico…

I’m a host of City Unscripted in Mexico City. i’m not writing this review as a guest, but as an associate. My experience throughout years has been delightful, as I understand that the main objective of the agency is not to only have business and make a profit of it, but to manage to get the best experience for its customers.
This objective includes a stable schedule of training for all the hosts in the company which is intended to improve the skills and resources of each of us, hosts, to provide the best experience for our guests.
In any unexpected event in which we have to respond to any undesirable situation that affects our guests, the agency has customer attention service availability 24 hours a day to resolve in any arising issue.
My experience with any other guide in the agency is that we are all committed to providing the best service we can and make the experiences of our guests as delightful as it is for us.

29. maj 2026
Uopfordret anmeldelse
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Besvarelse fra City Unscripted

Hi Overwinnaar,

It's wonderful to hear about your experience as part of the City Unscripted community. Thank you for your kind words and for the passion and care you bring to every guest experience!

Ruslan and the City Unscripted team

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