City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am very happy with the assistance I received from my lettings consultant. They answered all my questions when I went to view the property and did not pressure me in any way. And when it came to movi... Se mere
Virksomheden har svaret
Our experience with City Rise during the property rental process was very positive. Especially, Fran was extremely helpful throughout, making each step easier for us. She responded promptly and effici... Se mere
Virksomheden har svaret
We have been working with Citytise since 2023 across a number of properties in the North, using both their sales and property rental management services. Having experienced some challenges with o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om CityRise
Skrevet af virksomheden
At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals.
After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK.
CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals.
We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.
Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.
Kontaktoplysninger
5 St Davids Court, David Street, LS11 5QA, Leeds, Storbritannien
- 0113 360 9824
- enquiries@cityrise.co.uk
- cityrise.co.uk
4,7
Fremragende
428 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Proactive and a great communicator!
Sophie Brookes has been fantastice in helping us secure a property. Not only that- she is proactive in contacting us with additonal properties that come on the market that we may be interestes in as investment landlords- we will certainly be purchasing more I am sure!
7. oktober 2024
Besvarelse fra CityRise
Hi Daniel,
Thank you for your wonderful feedback! Sophie always goes above and beyond for her clients, and it's fantastic to see her hard work paying off. We're so excited to help you with your future investements. Shall pass your kind words to Sophie!
Kind Regards,
CityRise Team
Caitlin Hall - Dealth with the problem well
Caitlin Hall dealt with the problem promptly and in a timely manner. She had a discussion with me and sorted things well. I can't thank her enough for her professional help.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Jaya,
We're so glad to hear about your positive experience with Caitlin! Thank you for recognizing her efforts - your feedback means the world to us. If you ever need further assistance, please feel free to get in touch.
Kind Regards,
CityRise Team
Fran was amazing!!
I cannot thank Fran enough for her service - nothing was too much trouble for her, she responded to all queries in an incredibly prompt manner and went above and beyond in helping me secure my first flat! Fran is an absolute star - kind, efficient and made me feel supported every step of the way.
Thank you so much!!
18. september 2024
Besvarelse fra CityRise
Hi Danny,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Fran. It’s wonderful to know that she was able to assist you so effectively in securing your first flat. Congratulations on your new home, and we wish you all the best as you settle in!
Kind Regars,
CityRise Team
Very friendly
Very friendly, efficient and I got exactly what I expected no hidden surprises
18. september 2024
Besvarelse fra CityRise
Hi,
We appreciate your kind words and so glad to hear that your experience with us was both friendly and efficient. Thank you for sharing your feedback!
Kind Regards,
CityRise Team
Definitely recommended
Definitely recommended. They are quick, efficient and will help you through all of your process thoroughly.
18. september 2024
Besvarelse fra CityRise
Hi Abdul,
Thanks a lot for your positive feedback! We're thrilled to hear that you found our service quick and efficient. If there's anything else we can help you with, just let us know!
Kind Regards,
CityRise Team
Fran - The Best Experience
Had the best experience renting my first home, and it’s all thanks to Fran! I moved from Scotland to Leeds and Fran made the transition seamless and easy. She was extremely communicative and incredibly kind and chatty. She really made me feel at ease. Highly recommend her to anyone looking to take the leap!
18. september 2024
Besvarelse fra CityRise
Hi Liv,
Thank you for your kinds words! We are so happy to know that your experience renting your first home was so positive. It sounds like Fran really went above and beyond to make your transition from Scotland to Leeds a smooth one. Best of luck in your new home in Leeds!
Kind Regards.
CityRise Team
5 stars
I’ve worked with few letting agencies before and CityRise is hands down the best one! Ryan Temple is simply amazing! From start to finish, Ryan was incredibly professional, knowledgeable, and went above and beyond to make the entire process smooth and stress-free. He was always prompt in answering my questions and handled everything with a level of care and attention to detail that truly set him apart. Beyond his professionalism, Ryan was also extremely kind and approachable, making me feel comfortable and supported throughout the entire journey. Highly recommend!
31. august 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Adrianna,
Thank you for sharing your experience! It's feedback like yours that motivates us to keep delivering exceptional service. Ryan will be pleased to hear your kind words!
Kind Regards,
CityRise Team
Great Business
I had a great experience using city rise. This was my first time renting my flat out so naturally i had a number of questions that i needed answers too and i received the support i needed throughout this process.
Fran especially has been super helpful and efficient in responding to me quickly and going over and above the call of duty a number of times.
100% Recommend!
2. september 2024
Besvarelse fra CityRise
Hi Lewis,
Thank you so much for your feedback! We're thrilled to hear that Fran was able to assist you so well and we truly appreciate your recommendation. Shall pass your kind words to Fran!
Kind Regards,
CityRise Team
I’ve had a good experience with…
I’ve had a good experience with everyone at Cityrise. Although initially there were some repairs pending, everyone especially Fran, Ryan and Chelsea have been extremely professional and helpful making sure my stay is comfortable. I would definitely suggest everyone to consider them for lettings in future !!!!
27. august 2024
Besvarelse fra CityRise
Hi Nitish,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Fran, Ryan, and Chelsea made such a positive impact on your experience with us and we truly appreciate your recommendation.
Kind Regards,
CityRise Team
I have had a great experience with…
I have had a great experience with cityrise all the way from sorting out my queries to giving me timely updates and information.
Sophie brooks has been a gem of a person. Hoping to purchase again through the company.
1. september 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Tahira,
We're so glad you had a great experience with us and it's wonderful to know that Sophie made a positive impact on your investment journey. We can’t wait to help you with your next purchase!
Kind Regards,
CityRise Team
Maintenance issue after only 1 year.
Having purchased an apartment and used CityRise to let it out for me, I'm now having issues with maintenance. The lift has not worked for several months and there is no schedule for the repair. It seems that they are more than helpful when you purchase but less so when there is an issue. Come on CityRise, sort it out!
29. august 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Diane,
Thank you for bringing this issue to our attention.
We understand the inconvenience caused by the lift being out of action, and we share your frustration. Although we are not the managers of the building, please rest assured that we are actively communicating with the block management company to expedite the repairs.
We are committed to supporting you and ensuring your concerns are addressed. It's disappointing to receive a 1-star review for an issue beyond our control, especially as we are on your side and doing our best to resolve the situation.
Thank you for your understanding, and please don’t hesitate to reach out if you need further assistance.
Kind Regards,
CityRise Team
Very professional and reliable
Very professional and reliable. Good communication via email whenever anything needs sorting 😄
22. august 2024
Besvarelse fra CityRise
Hi Jo,
Thank you for your kind words! We are thrilled to know you find our service professional and reliable.
Kind Regards,
CityRise Team
Great communication and knowledge
Knowledgeable team from start to finish for my investment in Morley. From my Investment Specialist, to Sales Progressor and now with the Lettings team, communication has been 10/10 company wide. I look forward to my next investment with CityRise.
16. august 2024
Besvarelse fra CityRise
Hi Laura,
We truly appreciate your kind words! It’s great to know that our team has been supportive and communicative throughout your investment process and we’re looking forward to working with you again in the future.
Kind Regards,
CityRise Team
City Rise is one of the best…
City Rise is one of the best established estate agencies in Leeds very professional people and accurately working out your budget and everything else it was an absolute pleasure working with you thank you so much to Fran and Ryan who worked with my case thank you
21. august 2024
Besvarelse fra CityRise
Hi Saman,
Thanks a lot for your lovely feedback. It’s wonderful to know that Fran and Ryan were able to assist you effectively throughout the process. Thank you for choosing CityRise, and we wish you all the best in your new home!
Kind Regards,
CityRise Team
Had a positive experience with CityRise
Billy has been fantastic to deal with. Had a great communication throughout the deal. Will certainly be buying again from CityRise
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Logee,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Billy and can't wait to assist you again in the future.
Kind Regards,
CityRise Team
Experience marred by developer issues
While my experience with the consultant on advising me with an investment aligned to my requirements had been a fairly smooth process with no force-fitting or hard-sell; the subsequent experience went downhill.
On one hand, the developer kept pushing out completion dates (which is common with development projects, but transparency is key) - first it was March of 2024, which moved to April, then June, then August and now potentially October (blamed weather first, and now council) when the progress pretty much suggested these earlier deadlines were never going to be met. On the other hand, CityRise found out things like needing landlord licenses was mandatory and stated this is not something they can support - recommending a different agency altogether from this point who charged a bomb to get started.
Bottomline, the apartment has still not been delivered and the persistent message I keep getting is whether I would like to go and check the progress myself - which clearly isn't going to help.
I am still going with 3 stars as the people you reach out to at CityRise are at least responsive and largely my experience has been marred by what has been an appalling project by the developer. CityRise have also been customer centric by trying to find ways they can help an investor when things go south with the developer.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra CityRise
Hi Dipraj,
Thank you for taking the time to share your experience with us. We appreciate your honesty and are glad to hear that your initial interactions with our consultants were positive. It’s disheartening to learn about the frustrations you’ve faced with the developer and the challenges that have arisen throughout this process.
We understand that delays and lack of transparency can be incredibly frustrating, especially when they affect your investment timeline. Please know that we are committed to advocating for our clients and will continue to engage with the developer on your behalf to seek clarity regarding the completion dates.
Your feedback on our team’s responsiveness and customer-centric approach is appreciated and will be shared with the team. We are dedicated to supporting you through this situation, and we’re grateful for your patience and understanding as we are working through these challenges.
If you have any further concerns, please don’t hesitate to reach out.
Kind Regards,
CityRise Team
Really great experience
Really great experience with these guys.
Give the right recommendations, always available to answer queries & smooth end to end process.
The overall team specially Billy & Laura kept me posted of the progress.
Very pleasant experience!!
13. august 2024
Besvarelse fra CityRise
Hi Himanshu,
Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team, especially with Billy and Laura. Shall pass your kind words to them.
Kind Regards,
CityRise Team
Besvarelse fra CityRise
Hi Samar,
Thank you for your positive feedback! We're thrilled to hear that you had a positive experience with our service.
Kind Regards,
CityRise Team
FIRST TIME PROPERTY INVESTOR
Found Thomas to be friendly and helpful! Keeping me updated throughout,and always available to answer any questions! I found all the staff to be equally friendly and professional! Top class team! Five stars!
7. august 2024
Besvarelse fra CityRise
Hi David,
Thank you so much for such a positive feedback! We're thrilled to hear that Thomas was able to provide you with a great support. We strive to maintain a friendly and professional environment, and your feedback truly motivates us to keep up the good work. Shall pass your kind words to Thomas and the team.
Kind Regards,
CityRise Team
Oliver was extremely helpful and…
Oliver was extremely helpful and professional from start to finish. I will definitely be back next time! I have and will continue to recommend Oliver and Cityrise as many times as I can in the future. Great experience.
7. august 2024
Besvarelse fra CityRise
Hi Charlotte,
Thank you so much for your wonderful feedback! We're delighted to hear that Oliver provided you with such exceptional service. Your recommendations mean a lot to us!
Kind Regards,
CityRise Team
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