Switching to toob was easy. Good communication before installation. Engineer was at my place before time. He run through what he was going to do. Work did not take long and tidied the place after. Tes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Josh (308572) has done a brilliant job today (job number s1995519). Explained everything thoroughly, caused the absolute it e minimum of disruption outside and inside our home, super clean, answered a... Se mere
Virksomheden har svaret
Great experience with Cityfibre. Communication was excellent and I was kept informed of every step from start to finish. The 2 guys who did the install explained what they had to inside the property a... Se mere
Virksomheden har svaret
Fantastic job! Gary, Nathan and Immy!Arrived very prompt explained all work being undertaken thoroughly No mess no fuss just brilliant service thanks! Ref no s2041739
Virksomheden har svaret
Virksomhedsoplysninger
Om CityFibre
Skrevet af virksomheden
Transforming the UK's Digital Infrastructure.
CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.
Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.
CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.
Kontaktoplysninger
15 Bedford Street, WC2E 9HE, London, Storbritannien
- 0800 083 6160
- info@cityfibre.com
- cityfibre.com
4,7
Fremragende
25 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
1976230
Anam and junaid were very professional polite and helpful. THANKYOU.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
Thank you for the positive feedback, Rachel.
Quick and efficient
Les was great, quick and efficient, friendly and professional. Completely put me at ease and answered all my questions. He kept me informed on each step of the progress. Very impressed by the quality of the work.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
Thank you for providing your feedback. We appreciate your support and the time you took to share your experience.
Our connection was installed but it…
Our connection was installed but it didn’t work immediately, we were told it could take up to midnight that day. However, about two hours after they left, the engineers returned and set it up manually and it’s worked perfectly ever since.
We are very impressed with their service.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
Thank you for providing your feedback. We appreciate the time you took to share your experience.
Efficient,on time,good guy's who fitted…
Efficient,on time,good guy's who fitted it very helpful
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
Thank you for providing your positive feedback, Thomas.
Engineers were friendly and walked me…
Engineers were friendly and walked me through everything. They went above and beyond.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We appreciate your kind words and the time you took to share your experience with us.
very kind engineers cleaned up…
very kind engineers cleaned up afterwards and taught me how to connect my internet box as hadn't arrived.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We appreciate your kind words and the time you took to share your experience with us.
Besvarelse fra CityFibre
We appreciate your kind words and the time you took to share your experience with us.
The engineers were very professional…
The engineers were very professional and explained the installation step by step. Once they had finished, they checked the speed of the Internet, the wires and cleared up all the the mess.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We appreciate your kind words and the time you took to share your experience with us.
Perfect service all round
Installed on time. Engineer 100% on point talked me through everything they was doing left the place clean after the install. Service working as advertised would definitely recommend
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
It is great to hear you had a positive experience. We value your support and thank you for the review.
Good set of lads who did the…
Good set of lads who did the installation 👍up from me
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
It is great to hear you had a positive experience. We value your support and thank you for the review.
The engineers where great
The engineers where great, polite and wore feet covers.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
It is great to hear you had a positive experience. We value your support and thank you for the review.
A tale of 2 experiences
Had fibre broadband installed late last year, assumed all done as it should have been until looking to do work to front lawn this week and found that the original guys did a really lazy and poor job of it. One contact via a complaint form and 24 hours later (response stated 5-10 day response time) Rocky, Lewis and Matt were here and making it right. They were all professional, friendly, knowledgeable and thorough, essentially having to do a full reinstallation because of the initial teams crap job! So I can't give 5 stars for overall experience due to the initial pair of lazy people who did a crap job but I would give 10 stars to the lads mentioned above for their top notch service, they are a credit to the business.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are grateful for your feedback and thank you for sharing.
Good service
The service was was good very respectful of the property keeping me informed at all times friendly staff and professional and quick at doing their job
30. april 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are grateful for your feedback and thank you for sharing.
The two guys who installed our fibre…
The two guys who installed our fibre cable into the house were first class, couldn't be more helpful and respected our property
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are grateful for your feedback and thank you for sharing.
Absolutely amazing
No other comments, the engineers did an absolutely fantastic work. Thank you!
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are very grateful for your positive review. Thank you for taking the time to share your feedback.
CityFibre did a great job and my…
CityFibre did a great job and my engineer, Liam was also very good!
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are very grateful for your positive review. Thank you for taking the time to share your feedback.
Excellent communication and service
Excellent communication, I was informed regularly what was happening by text and email
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are very grateful for your positive review. Thank you for taking the time to share your feedback.
Only installed yesterday but so far so…
Only installed yesterday but so far so good and at a great price.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
We are very grateful for your positive review. Thank you for taking the time to share your feedback.
Besvarelse fra CityFibre
Thank you for taking the time to share your feedback.
Excellent work.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra CityFibre
Thank you for taking the time to share your feedback.
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