A bit frustrating at times especially the face scan but all finished now looking back, quite an experience. Application wasn’t that hard usual Q and A took around about half an hour 20 mins which is q... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
A bit frustrating at times especially the face scan but all finished now looking back, quite an experience. Application wasn’t that hard usual Q and A took around about half an hour 20 mins which is q... Se mere
Virksomheden har svaret
You’re better off getting a provisional driver’s license. A lot of people won’t even accept this form of ID and the company are a bunch of scammers. Have no problem taking your money but won’t respo... Se mere
Virksomheden har svaret
I needed a photo ID at short notice. I started the process at 07:45 on Thursday - my Citizen Card was delivered at approximately 10:30 on Friday. Excellent service - yes, I did pay more for urgent... Se mere
Virksomheden har svaret
Received card after about 3-4 weeks. Fairly easy to do the application. Just a bit fiddly getting the photo in right position for it to scan.
Virksomheden har svaret
CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.
7 Prescott Place, SW4 6BS, London, Storbritannien
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very simple to apply and a very quick process

Besvarelse fra CitizenCard
I’m very happy with the CitizenCard service. The application process was straightforward and easy to follow. My card was processed quickly and arrived on time as expected. Overall, a smooth and good experience. I would definitely recommend it.

Besvarelse fra CitizenCard
It was very easy to send for no hassle and it come on time thank you

Besvarelse fra CitizenCard
I can’t scan my card to prove my age because of the low quality of print

Besvarelse fra CitizenCard
I love this it's the best way to get id if you can't get your passport or driving licence

Besvarelse fra CitizenCard
If you need id, just pay extra and get a passport. It’s so much easier and less hassle. This company has no contact number so unable to actually speak to someone right away and the email response takes a day to multiple days each time. I know it’s expensive but just go for the passport, Honestly.

Besvarelse fra CitizenCard
Despite being holidays, it still came relatively fast. Card itself is high quality, overall good service.

Besvarelse fra CitizenCard
I ordered a Post Office PASS Card on the 31st of March with the express process option so I would receive it within a few days because a job I will be starting very soon requires me to have ID. My Post Office PASS Card was sent on the 1st of April and it has been almost 2 weeks and it still hasn't arrived. I sent an email regarding this to customer service last week and I received a response asking for my full address and I sent those details across and since then I have heard nothing back.

Besvarelse fra CitizenCard
All good
It was very quick to get it.
Iam requested to prove my identity and I don’t want to use my British passport
The citizen card is recognised identity card and do the job
Thank you
Loay

Besvarelse fra CitizenCard
I couldn’t have asked for a better card or a speedier delivery. Many thanks.

Besvarelse fra CitizenCard
I wanted it quick…and it came fast. Impressive. Easy navigation. Good communication regarding status after submitting.

Besvarelse fra CitizenCard
I really want to say thank you for your excellent report throughout my application. You really were top notch, especially Conor. P who went above and beyond to help.
Thank you very much.

Besvarelse fra CitizenCard
Briefly considered getting a card but didn’t follow through and cancelled within the hour. However, they’d already taken my money and are now ignoring me when I ask for a refund. It seems that they make the process of getting the card so bothersome that they’re hoping people will cancel and then they get to keep the money without doing anything to earn it.

Besvarelse fra CitizenCard
They need id for bank wasn't excepted and they dont have address on them either told bye bank no use for id so you have to go for passport or provisional so has every detail on them like provisional and passport do

Besvarelse fra CitizenCard
Thank you very much I found here in England that I never found in my country thank you very much guys and for the England people and government thank you very much

Besvarelse fra CitizenCard
Don't try to use this service,couldn't provide the photo id to be signed by anyone they suggested,the application came back to me online not accepted.try again which I did . Must of done this 10 times or more ,in the end applied for refund of 35 pounds ,said sorry don't refund the money is not for the actual card ,is for there time in processing ..did even get to processing as the application refusing try again ..rubbish they didn't do anything as it was web application refused my photo also information..it's a ripp off don't go down this route apply for passport easier ..my granddaughter that I have guardianshiop needed for my exams in april she's home schooled .had to pay out again ..do not use this service.too late to do this as I've bought her a passport ,no problems at all done straight away ..on its way ..none of your silly process..people out there be warned

Besvarelse fra CitizenCard
Excellent experience very quick delivery

Besvarelse fra CitizenCard
Don't even look into this card thing, they want passports driving licence and a referee? If I had the first 2 I wouldn't be needing this? Its for the illegals so they can use it scam us british. Just beware people. Been uk for 40 yrs and I cant get 1 buyvthe foreigners down the road all have them?? Just get a passport or a provisional and if you own businesses don't accept these cards and then uk might just beck back to when we're the world's top dogs till these ppl making crap up so illegals can do what they want n our country
Would leave 0 stars if I could.
Took nearly 3 weeks to tell me they needed a photo not a scan of my son's birth certificate. This was not flagged up as an issue when documents were uploaded.
Now he goes back to waiting another 3 weeks.
As we are due to travel on a domestic flight in 10 days, I now have to cancel my holiday.
I could try to upgrade to express, but I don't expect them to reply to my email or contact us form in time.
Plus I have no idea what the next excuse will be to reject my application.
AVOID AT ALL COSTS.
Just to say the reply received was exactly the RUBBISH I expected and I have had no reply to my email and contact us form submitted yesterday.
AVOID AT ALL COSTS.

Besvarelse fra CitizenCard
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.