Being on the younger side, I thought that precious metals were way out of the question for me. Having a physical asset was important to me in the current climate. I did some digging and saw on their w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was just looking for some more education on precious metals since I am new to it and have been hearing all over the news that it is a good investment. Citadel Gold not only gave me some great insigh... Se mere
My experience with Citadel Gold was great! Very knowledgeable staff who, I felt, genuinely cared about me and my experience. I left much more educated than when I arrived and I never felt pressured. W... Se mere
I was looking for an online site to purchase a large sum of gold and I was a little hesitant at first. I came upon Citadel Gold and the experience made me feel alot more comfortable. The sales team wa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Citadel Gold, we are committed to helping individuals and families safeguard their financial future by investing in physical gold and silver. In an era of economic uncertainty, rising inflation, and the looming introduction of the digital dollar, protecting your cash and retirement accounts has never been more critical. Our mission is to provide a reliable and transparent way for investors to preserve their wealth through tangible assets that have stood the test of time. We specialize in gold and silver investments, offering both direct cash purchases and IRA/401(k) rollovers. By diversifying with precious metals, our clients gain security against inflation, economic instability, and the declining value of paper currency. Whether you’re looking to convert your savings into physical gold and silver or safeguard your retirement with a Gold IRA, our team of experts is here to guide you through the process with integrity and top-tier customer service. At Citadel Gold, we prioritize education and empowerment, ensuring that our clients understand the benefits of owning precious metals. Our team consists of knowledgeable specialists who provide personalized investment solutions tailored to your financial goals. Unlike traditional investments that are vulnerable to market fluctuations, gold and silver have maintained their value for centuries, making them a proven hedge against economic downturns. With a commitment to trust, transparency, and security, Citadel Gold stands apart as a leader in the precious metals industry. Whether you are a first-time investor or an experienced buyer, we are here to help you navigate the path to financial stability with confidence. Protect your wealth, secure your future, and take control of your financial destiny with Citadel Gold.
Kontaktoplysninger
4,6
Fremragende
22 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incredible experience working with Citadel Gold
My aunt and I are so happy to have worked with Citadel Gold. What an outstanding professional team. They made the process of turning her IRA into gold so easy. Can’t recommend enough, we are pleased to now have such a safe asset. Best gold company in LA by far.
24. februar 2025
Uopfordret anmeldelse
I got a cold call from them saying…
I got a cold call saying I had inquired about precious metals. I made no such inquiry to them. I made no such inquiry at all since a different company tried to scam me last year. I guess the other company must have sold them my contact information.
I wonder whether these two companies might be organized by the same people. Their websites are eerily similar, and Citadel Gold flagged this review (for defamation) within 2 hours of trustpilot making a decision in my favor about another review, which was flagged (for defamation) by the other company. Coincidence? You decide.
In any case, they got my number somehow and made a cold call trying to sell me gold and silver, when I never made an inquiry to them.
Edit: This website investigated the defamation flags, and the reviews remain up. So now this company has resorted to what I consider to be a disproportionately hostile and aggressive response, attacking my character and making false accusations against me (cf. their reply below)
I have kept my identity private on trustpilot because I want to avoid any possible retaliation from companies that have my personal information. Look at the disproportionately aggressive response they made to a simple complaint about receiving an unwanted cold call. Does this look like the behavior of an honest actor? You decide.
Their response is defamatory and entirely untrue. Please allow me to respond point by point.
1. Obviously they cannot verify a record of a transaction when I never revealed my identity and the only interaction between us was an unexpected 25 second call. I have evidence of the call record, which I provided to trustpilot to prove my experience was real. The company can’t prove there was or wasn’t an interaction between us because I did not disclose my personal details to them when they requested that information through trustpilot.
2. Since I never gave them my contact information and never requested for them to call me, the only way they could have possibly gotten my phone number is through another company. It follows logically that either my phone number was given to them or sold. Either way, that points to some type of interaction between the two companies.
3. I have never called their office. Never once. That is exactly the reason why I complained about getting a cold call.
4. If they don’t know my identity then how can they possibly determine whether I am responsible for multiple calls using multiple aliases? I doubt the veracity of the claim that they received any such calls. In my opinion, it looks like projection of their own behavior onto me.
5. I don’t even know how to do that.
6. I have only reviewed 2 gold companies: the one that tried to scam me out of my life savings, and the one that gave me a cold call out of nowhere. I am not going around reviewing companies with whom I have not interacted. My constructive feedback is this: do not call people who never requested information from you.
7. That is just silly. They are reaching on that one.
8. All of my reviews have been honest. Trustpilot has a system they use to verify customer experiences without the customer needing to share personal information directly with a company.
9. I’m just trying to protect any potential naive investors from substantial losses by warning them to do their due diligence. The gold industry is unregulated so these companies can markup their products as much as they want.
Unfortunately, precious metals scams are common— so common in fact, that the CFTC has information online about precious metals scams and how to report them.
I enjoin you to read the 1-star reviews by anybody on any gold company. You will see a pattern of deception and lost wealth.
If you want to buy gold, I suggest that you deal with a local merchant that you actually know, and not one that was advertised online or endorsed by a public figure.
If you do buy precious metals, make sure you have physical custody of the metals, rather than trusting a third party to store it in a depository for an IRA. If you don’t hold it, then you don’t own it.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Citadel Gold
We take customer feedback seriously, but we must clarify that the individual behind this review has never been a customer of ours. This review is part of a deliberate and malicious effort to damage our business, and we would like to address several key points:
1. No Transaction or Customer Relationship – The reviewer falsely claims to have had dealings with us, yet we have no record of any transaction with them.
2. False Association with Another Company – The reviewer attempts to link us to an unrelated company with which we have absolutely no affiliation. This misleading claim is both harmful to our reputation and deceptive to potential customers.
3. Harassment & Bad Faith Intent – This individual has been repeatedly calling our office—sometimes up to 10 times a day—harassing our employees. Such behavior is disruptive and clearly indicates an intent to cause harm rather than share a legitimate customer experience.
4. Use of Multiple Identities – The reviewer has used multiple aliases using various names, while calling our office. This pattern of deception suggests a deliberate effort to manipulate Trustpilot’s platform and mislead consumers.
5. Spoofed Phone Numbers & Altered Voices – The individual has used multiple phone numbers and has even altered their voice on calls, making it evident that they are actively trying to conceal their identity while engaging in harassment.
6. Pattern of Defamation Against Gold Companies – This reviewer has a history of leaving only negative reviews against gold companies, with no balanced or constructive feedback, indicating a clear agenda rather than genuine customer experiences.
7. Potential Connection to a Competitor – Based on patterns of behavior, we have reason to believe this individual may be connected to a competitor known for leaving false reviews against independent businesses.
8. Violation of Ethics – This review violates basic ethical morals. It is not an honest review from a customer but rather an attempt to mislead the public and harm our business.
9. Suspicious Username – The name "Just a Warning" is intentionally alarmist, designed to spread fear rather than provide a genuine customer review. Unlike typical users who leave a mix of positive and negative feedback, this account appears solely focused on defamation.
We are committed to transparency and ethical business practices. However, given their pattern of behavior, it is clear that this review is not an honest reflection of a real customer experience.
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