Churnet Valley Railway (1992) PLC Anmeldelser 

13.813
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The whole booking process went smoothly and email and phone communication was excellent. The 10 of us enjoyed a scenic steam train ride passing through the picturesque churnet valley from froghall... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A relaxing morning enjoying the views of the valley from a comfortable clean carriage. The staff were friendly and welcoming. Got chatting with some nice passengers. Stopped off at the Black Lion at C... Se mere

Bedømt til 4 ud af 5 stjerner

Great experience, clean train, pleasant staff. If you're going on an evening excursion without booked food I'd suggest you take your own, the station café didn't have anything that looked like a meal,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very easy to book our Bombay Express experience. Received confirmation of our meal choices and a reminder a couple of days before (always handy when there’s 4 of you and you forget which meal you chos... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Seværdighed
  2. Morgenmadsrestaurant
  3. Engelsk restaurant
  4. Fortidsmindebevaring
  5. Jernbaneselskab

Om Churnet Valley Railway (1992) PLC

Skrevet af virksomheden

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

14 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

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4,8

Alle anmeldelser

(13.813)

4.212 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Good afternoon on the train.

Good afternoon on the train.
Well organised, people were lovely, service on train great. The food was delivered hot and was delicious
The only down side is due to location the scenery is hard to see due to most of the trip being in a cutting. The tunnel was interesting and gave a lovely glimpse of the coaches lit at night, very cosy. The ride is slow and stops to allow food to be served. So don't expect to be rattling along.
Parking is fine but gets busy at change over period. So don't panic about finding a space. Disabled parking is available

5. august 2026
Bedømt til 5 ud af 5 stjerner

We had a lovely day riding the train 🚂…

We had a lovely day riding the train 🚂 comfortable carriages pulled by a lovely little steam engine had a great bacon bap and coffee from the tearoom! All in all a nice way to spend a few hours

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review.

Kind regards
Kaaren
01538 360522

Bedømt til 3 ud af 5 stjerner

Disappointed

Food - Ok (Apple crumble custard - tepid)
Staff - Very polite and helpful
Train excursion - Not what I expected. Problem with Churnet Valley Trains, only told us about the problems on the day.
Unhappy that the trip wasn’t what I thought the experience was about 😔

5. august 2026
Bedømt til 5 ud af 5 stjerner

Well worth the price

Beyond what I'd expected. Food and water (and even a pipette) were provided, the guide was incredibly knowledgeable, the staff were great, and the journey by steam train just topped everything off. Definitely doing it next year.

11. juli 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Who doesn't love a pipette! So glad you enjoyed the whisky tasting & thank you for your lovely review. We look forward to seeing you again next year.

Kind regards
Kaaren
01538 360522

Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant, great evening having fish and chip, took my 93 year old grandad for his birthday and he loved it!

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Happy Birthday to your Grandad, we're glad he enjoyed his visit with us. Thank you for your positive review, we hope to see you again soon.

Kind regards
Kaaren
01538 360522

Bedømt til 3 ud af 5 stjerner

NIce experience but not as good as…

NIce experience but not as good as anticipated.Staff were very friendly and helpful, Mexican menu for vegetarians was underwhelming.Scenary was overgrown areas and not particularly inspiring

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave your review.

We're pleased to hear that you found our staff friendly and helpful.

We're sorry that the vegetarian Mexican menu did not meet your expectations. We appreciate your feedback and will pass your comments on to our catering team as we continue to review and develop our menus.

We're also sorry that you found the scenery disappointing. As a heritage railway, the route passes through a variety of landscapes, including woodland, open countryside and our engineering facilities. During the summer months, vegetation can become more established despite our ongoing maintenance programme.

Thank you again for your feedback. We appreciate your comments and hope to welcome you back on board again in the future.

Kind regards,

Debbie
01538 360522

Bedømt til 5 ud af 5 stjerner

A great day out for the family

A great day out for the family. Very friendly volunteers enjoying running a smooth timetable added to the experience. Thank you all.

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Bedømt til 5 ud af 5 stjerner

All staff were lovely

All staff were lovely. Food was excellent.

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please visit us again at the Churnet Valley Railway.

Kind regards
Kaaren
CVR

Bedømt til 5 ud af 5 stjerner

This was a brilliant experience all round

This was a brilliant experience and the food was gorgeous. Staff were fantastic , efficient and helpful. Excellent value for money and will definitely book again. Excellent ! Well done to everyone

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Bedømt til 5 ud af 5 stjerner

Birthday treat for daughter

Birthday treat for daughter - we had a lovely trip, attentive polite staff, delicious breakfast.

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Bedømt til 4 ud af 5 stjerner

The team were lovely and friendly.At…

The team were lovely and friendly.At the beginning of the journey there was a lot of junk near the railway lines .It would be lovely if they could be moved or put in a shed maybe.i bought my own China cups and saucers and pretty napkins spread out on the table to make it look pretty and enhance the experience .Enjoyed the experience and lovely friendly team .Thank you

5. august 2026
Bedømt til 2 ud af 5 stjerner

Being informed on the day of the…

Being informed on the same day of the breakfast train that the route had been changed was not what I was expecting.Anyway we arrived at the station everything went smoothly we took our seats and were really looking forward to having our breakfast and enjoying the views, so we set off the staff were brilliant the food was delicious however the views were very very disappointing the train kept stopping couldn’t see anything except for trees and old carriages on route as this was a much shorter journey I presume they had to stop to give us time to eat our breakfast.so be aware the food and staff are excellent but the views are very disappointing as this was a special occasion the views spoiled the whole adventure.

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave your review.

We're pleased to hear that everything ran smoothly on arrival and that you found our staff brilliant and the breakfast delicious.

We're sorry, however, that the amended route was not what you were expecting, particularly as this was a special occasion. Due to operational reasons, we had to change the route at short notice rather than cancel the service altogether, and we appreciate that this was disappointing.

The periods where the train was stationary were not simply to extend the journey, but were necessary to fit in with the operational requirements of the amended route and the wider railway timetable. We understand, however, that this meant you missed out on some of the scenic views you had been looking forward to.

Thank you again for your feedback. We appreciate your understanding and hope we have the opportunity to welcome you back in the future to enjoy our full advertised route.

Kind regards,

Debbie
01538360522

Bedømt til 5 ud af 5 stjerner

Fabulous

Fabulous, great meal, excellent service & unforgettable unique experience

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please visit us again at the Churnet Valley Railway.

Kind regards
Kaaren
CVR

Bedømt til 5 ud af 5 stjerner

Brilliant night

Brilliant night food was Amazing , Only thing I would of liked is some Mexican music 😊

5. august 2026
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Besvarelse fra Churnet Valley Railway (1992) PLC

Arriba,arriba, I'll pass this on!

Kind regards
Kaaren
01538 360522

Bedømt til 5 ud af 5 stjerner

well organised

well organised, a pleasant and relaxing afternoon.
all staff very helpfull.

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please visit us again at the Churnet Valley Railway.

Kind regards
Kaaren
CVR

Bedømt til 5 ud af 5 stjerner

A really lovely train ride

A really lovely train ride , a delicious 3 course meal. The food was delicious & hot and served by friendly staff
The mid week lunch train ride is well worth trying
We were even allowed on the front of the steam engine and the driver explained how things worked 🚂

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

Bedømt til 5 ud af 5 stjerner

Wonderful day out

Staff very attentive and courteous they were lovely, food was of a very good standard and delicious

5. august 2026
Churnet Valley Railway (1992) PLC-logo

Besvarelse fra Churnet Valley Railway (1992) PLC

Thank you for taking the time & trouble to send us such a lovely review. We're so pleased that you enjoyed your trip on the Churnet Valley Railway. All of our team work really hard to ensure that all of our visitors have an enjoyable experience with us. We hope that you can travel again with us soon.

Kind regards
Kaaren
01538 360522

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