The engineer did a very good job. The reason for the 4* is that we learnt from the engineer that we have not had monitoring since October 2025 due to the BT changeover, which also means we have been p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
David from CHUBB provided an excellent service during the recent visit. He is always pleasant, courteous, professional, and extremely helpful in everything he does... Se mere
Virksomheden har svaret
I can't fault the service I recently received from our local Chubb team. From turning up bang on time, they completed the install quickly and efficiently and took me through the new alarm system at t... Se mere
Virksomheden har svaret
I had a call from my regular Chubb technician, who was in the neighbourhood,and wanted to do a service.It was convenient as I was going to ring about something that appeared on my screen.He arrived an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af sikkerhedssystemer
- Leverandør af brandalarmer
- Leverandør af brandsikringsudstyr
- Butik med sikkerhedsudstyr
- Vagtselskab
Skrevet af virksomheden
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktoplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannien
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Fremragende
9 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They reminded me to schedule a system…
They reminded me to schedule a system check and then delivered it as advertised.
9. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Sir Mark Moody-Stuart,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer that came was excellent
The engineer that came was excellent, polite, thorough and helpful.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Sarah,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We called Chubb as our ring circuit…
We called Chubb as our ring circuit went down within 3 hrs and engineer came and sorted the problem out.
A very nice helpful man and a credit to British Gas.
If you want quality and Service it has got to be British Gas.
Thank You for reacting to our problem so quickly.
9. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Mr Mullen,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Anthony is very good
Anthony is very good. Always contacts us to arrange a service visit. Comes when he says and is very polite.
16. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Patricia,
We are delighted to hear such positive feedback for our engineer, Anthony! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Jamie was extremely helpful and made…
Jamie was extremely helpful and made sure we understood everything he did.
16. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words for Jamie! It's great to hear that our engineer was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
My engineer is very efficient and comes…
My engineer is very efficient and comes on the date booked . He just gets on with the servicing and is very pleasant when doing it. I would recommend him.
9. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The Engineer
The Engineer, Alfie, was very helpful, as usual, particularly as I asked to be reminded how to operate the panic button.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words for Alfie! It's great to hear that our engineer was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for our engineers! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Robin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
A great quick and efficient service…
A great quick and efficient service from friendly engineers a trusted company that we’ve used for a long time highly recommend.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Tom is very efficient and…
Tom is very efficient and knowledgeable!
A pleasant person to do business with!
16. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Shirley,
We are delighted to hear such positive feedback for our engineer, Tom! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
CCTV installation
Poor communication, unannounced visits, massive delays, CCTV cameras not set up correctly despite what the engineer told me.
Good experience with the senior engineer who came to visit but that's it.
9. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Friendly courteous helpful engineer.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Tom,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Top class service
I have been with Chubb for many years, and have always been happy with the company. Nothing is too much trouble, and any questions are always answered. Efficient and gives me the sort of service that isn't found too often these days.
8. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service received over the years. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
told me when they were coming good…
told me when they were coming good memory of the system and helpful
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Dr Anne Bell,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
My husband accidentally set the alarm…
My husband accidentally set the alarm off. We had just put it on for the night when he forgot & walked down the stairs and it went off. Nice to know it works!! The man who attended was wonderful. It took him time to sort it. Out & he left after midnight. We are most grateful.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Josephine,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly efficient service
14. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Peter,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was pleasant and appears…
The engineer was pleasant and appears competent.
What I don't like is the way the service has changed since alarm calls centralised to England. The time it takes for calls to be answered in an emergency , and also when the alarm goes off you are not phoned to see if you are ok. That was reassuring as you knew action was being taken if necessary.
15. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Sheelah Johnson,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the communication issues you have experienced.
Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best regards,
The Chubb Fire and Security Team
My call was answered very quickly..
My call was answered very quickly..
The customer service person, Seiqa, (I think), quickly
sorted everything out and dealt with my request
brilliantly.
She was very knowledgeable and pleasant person to deal with.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Chubb Fire & Security UK
Dear Boyce,
We appreciate your kind words for Saiqa! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.