I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wouldn’t entertain buying from this outfit.They keep sending me emails that I’m unable to stop because there’s no unsubscribe facility. As I’ve stated in my review.There is no unsubscribe facilit... Se mere
Virksomheden har svaret
I placed an order with Christys for a number of hats and then discovered that the company had gone into liquidation. Later I contacted the new owners and they responded very quickly and said they woul... Se mere
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Kontaktoplysninger
3,4
Middel
174 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
CHRISTYS HATS THE FINEST!!
Dani is exceptional , she managed to transform what was a challenging situation into one of the finest experiences I have had with a company to date! am so pleased to have made the acquaintance and will be definitely purchasing more from them going forward.
8. april 2026
Uopfordret anmeldelse
5 stars
5 stars, wrote to the new team to enquire about a return and exchange of a Baker Boy hat. Response from Dani was quick and efficient and exchange arranged. Couldn’t be happier with the product. Thank you!
14. april 2026
Uopfordret anmeldelse
Restored confidence.
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went into liquidation and my fear was that there would be no resolution. Communication from the new management has been prompt and honest regarding the situation. A replacement has been provided poste haste and, apart from the first choice of colour still not being available, the hat received is fab.
17. april 2026
Uopfordret anmeldelse
Really good service provided by the…
Really good service provided by the customer service.
10. april 2026
Uopfordret anmeldelse
New start
Great Hat, great communication and great service.
Really glad to see the revival of this company.
Wishing the new owners all the success going forward.
15. april 2026
Uopfordret anmeldelse
New owners honoured order placed with old company
I placed an order with Christys for a number of hats and then discovered that the company had gone into liquidation. Later I contacted the new owners and they responded very quickly and said they would honour previous order and I received my hats a week later. This is a very good, positive start so I'm happy to continue as a Christys customer and wish the new team every success with the business.
11. april 2026
Uopfordret anmeldelse
Cap purchase
Very pleased with my purchase today polite and helpful customer service. Will return
15. april 2026
Uopfordret anmeldelse
Great item and great customer service.
Great item and great customer service.
27. marts 2026
Uopfordret anmeldelse
Ordered hats for racing event
Ordered hats for racing event, delivery time was as expected and quality was perfect for what we were after.
1. april 2026
Uopfordret anmeldelse
Fantastic service order arrived within…
Fantastic service order arrived within 2 days of ordering
11. april 2026
Uopfordret anmeldelse
Lovely customer service and extremely…
Lovely customer service and extremely quick delivery
10. april 2026
Uopfordret anmeldelse
Amazing service
Amazing service! I’m so happy with my new hat for the races. The new owners are doing this brand justice once more!
13. april 2026
Uopfordret anmeldelse
Linen Cap
Ordered a linen cap online for my husband for the summer, very reasonably priced and great quality. He loves it!
8. april 2026
Uopfordret anmeldelse
I wouldn’t entertain buying from this…
I wouldn’t entertain buying from this outfit.They keep sending me emails that I’m unable to stop because there’s no unsubscribe facility.
As I’ve stated in my review.There is no unsubscribe facility on the emails and having had two bad experiences with Christy’s I wouldn’t recommend or purchase from this business.I would appreciate being removed from your mailing list.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra Christys' Hats
Hi Jonathan,
Sorry to hear this—there is an unsubscribe link included at the bottom of every email we send, but we understand it can sometimes be easy to miss.
If you’re still receiving messages, please contact us at support@christys-hats.com and we’ll remove you from our list immediately.
We appreciate you bringing this to our attention and will review how we make the unsubscribe option clearer going forward.
DUE TO CARELESSNESS AND BAD FAITH, A HISTORIC BRAND WAS DESTROYED
I went to the store just before it closed down and then purchased a hat online. The service and hat I received were both extremely disappointing.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Christys' Hats
Hi Gian,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over, and a number of orders were left unfulfilled. We are the new owners and are currently working through those outstanding orders in the warehouse.
If you’re affected, please contact us at info@christys-hats.com with your order number so we can prioritise dispatch. As a thank you for your patience, your order will also include a 25% discount code for future use.
We’re committed to rebuilding trust and delivering the service this brand deserves.
Ordered a hat on the 12th December and…
Ordered a hat on the 12th December and still not received it despite trying to make contact with Christy’s a number of times. Money taken, no hat received = theft!
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Christys' Hats
Hi Mark,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over, and a number of orders were left unfulfilled. We are the new owners and are currently working through those outstanding orders in the warehouse.
If you’re affected, please contact us at info@christys-hats.com with your order number so we can prioritise dispatch. As a thank you for your patience, your order will also include a 25% discount code for future use.
We’re committed to rebuilding trust and delivering the service this brand deserves.
DO NOT BUY!!!
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived.
Emailed several times but received no reply, not even an auto reply or anything.
Tried phoning but no answer. Theft.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Christys' Hats
Hi Godfry,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over, and a number of orders were left unfulfilled. We are the new owners and are currently working through those outstanding orders in the warehouse.
If you’re affected, please contact us at info@christys-hats.com with your order number so we can prioritise dispatch. As a thank you for your patience, your order will also include a 25% discount code for future use.
We’re committed to rebuilding trust and delivering the service this brand deserves.
Dette er Trustpilot
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