Chloé-Dubois Anmeldelser 

79
TrustScore 1.5 ud af 5

1,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

PESSIMA ESPERIENZA! La merce è arrivata a destinazione dopo quasi un mese e la taglia XL in realtà corrisponde ad una SMALL. Tenete conto che va bene ad una bambina di 7 anni che pesa 45 kg. Ora, olt... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I HAVE BEEN SCAMMED. Purchased a shirt, quality extremely poor, colour completely misrepresented and all tags cut out (remnant showed where the tags should be). When trying to get a return label, I... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

WARNING: DO NOT USE THIS RETAILER. Chloé Dubois is not an EU brand/shop, but a fully China-operated scam. The products — if they arrive at all — do not match their descriptions, and the company ref... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

If I could, I would give this site a negative star. The store said it was in Netherlands. But want me to ship it back to China! Cheap quality puffer jacket, nothing like the photos. Daughter was very... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

Willkommen bei Chloé-Dubois, Ihrem vertrauenswürdigen Partner in der Welt der Online-Mode. Unser Unternehmen verbindet Leidenschaft für Stil mit dem Engagement für Qualität und Authentizität, um Ihnen nicht nur Kleidung, sondern ein ganzheitliches Stilgefühl zu bieten. Unsere Gründerin, Chloé Dubois, hat es sich zur Aufgabe gemacht, Kleidungsstücke zu kreieren, die nicht nur ästhetisch ansprechend sind, sondern auch das Selbstvertrauen unserer Kunden stärken. Unser Online-Shop bietet eine breite Palette an sorgfältig ausgewählten Kollektionen, die darauf abzielen, jeden Kunden zu ermächtigen, seine individuelle Schönheit und Persönlichkeit auszudrücken. Bei Chloé-Dubois glauben wir, dass gute Kleidung mehr ist als nur ein Teil Ihres Outfits; es ist ein Teil Ihres Lebens. Die Zufriedenheit unserer Kunden steht bei uns an erster Stelle. Wir legen großen Wert auf eine transparente Kommunikation und schnelle, zuverlässige Lieferdienste. Unsere Kundenbewertungen zeugen von unserem unermüdlichen Bestreben, ein herausragendes Einkaufserlebnis zu bieten. Unser Kundenservice-Team ist immer bereit, Ihre Fragen zu beantworten und Ihnen bei Ihrer Auswahl zu helfen. Unser Ziel ist es, Sie nicht nur zu kleiden, sondern Sie dazu zu inspirieren, sich jeden Tag großartig zu fühlen. Entdecken Sie unsere Kollektionen und erleben Sie den Unterschied, den echte Qualität und Leidenschaft für Mode machen können.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 98 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(79)

60 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Ordered a winter coat in a size small…

Ordered a winter coat in a size small and received a medium. Have emailed them several times with no response! Do not order anything for this site/company!

I emailed them again, we will see if they respond.....

28. december 2025
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Dear Dawn,

We sincerely apologize for the error in your order and the delay in our response. Please contact us again at support@chloe-dubois.com so we can double-check your details and make sure you receive the correct size or a full refund immediately.

Kind Regards,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

mancata consegna ordine

Ho ordinato un paio di guanti al 23 Novembre , non mi sono mai arrivati, certamente non lo consiglio questo sito. ho inviato parecchie email x informazioni sul mio ordine . mi rispondevano che l'avevano consegnato ma non ho mai visto nulla nonostante fossi a casa il giorno della prevista consegna. Sono molto amareggiata ed arrabbiata .Padovan Rosa

2. februar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Salve Padovan,

Ci scusiamo sinceramente per la frustrazione causata da questo problema di consegna. Prendiamo la tua segnalazione molto seriamente e vogliamo risolvere la situazione. Ti preghiamo di contattarci nuovamente all'indirizzo support@chloe-dubois.com in modo da poter verificare i dettagli della consegna con il corriere e offrirti subito una soluzione.

Cordiali saluti,
Assistenza Clienti Chloé-Dubois

Bedømt til 1 ud af 5 stjerner

MADE IN CHINA!!!!!!!!!

DO NOT BUY FROM THIS FRAUDULENT COMPANY!!!! The website and its description of the items are completely false and misleading The items I received were not as described, were of cheap quality without even tags to confirm materials and size. One label quite clearly stated MADE IN CHINA. I have started formal reporting proceedings against them for their breaches of consumer law and failure to provide a 100% refund at no extra cost to myself. They also operate under the ELVORIA London company name and website.

14. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Dear Christina,

We sincerely apologize for your disappointment regarding your order. We value your feedback on the product quality and would like to resolve this matter immediately; please contact us at support@chloe-dubois.com so we can help you and address your concerns directly.

Sincerely,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Rücksendung nicht möglich

Rücksendung nicht möglich. Auf jede Email Anfrage folgt der selbe Standardtext voller Widersprüchlichkeiten. Unseriös.

31. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hallo Isabel,

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass unser Rückgabeprozess nicht Ihren Erwartungen entsprochen hat. Wir würden der Sache gerne näher nachgehen und die Unstimmigkeiten in unserer Kommunikation klären. Bitte kontaktieren Sie uns unter support@chloe-dubois.com, damit wir Ihnen bei der Lösung dieses Problems helfen können.

Mit freundlichen Grüßen
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Ganz mies!

Keine Hilfe bei der Rückabwicklung! Keine Möglichkeit die Ware zurückzugeben und das Geld wiederzubekommen! !!!!Ware schlechte Verarbeitung!
Keine Kaufempfehlung! FINGER weg!!!!!

22. december 2025
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hallo Elke,

Vielen Dank für dein Feedback. Wir entschuldigen uns für die Unannehmlichkeiten bezüglich deiner Rücksendung und der Qualität des Produkts. Wir möchten dieses Problem für dich lösen, bitte kontaktiere uns unter support@chloe-dubois.com, damit wir deine Rückerstattung veranlassen und die Qualitätsprobleme umgehend klären können.

Mit freundlichen Grüßen
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Defective boots: Advertised as orthopedic and weatherproof, but offer no support, insulation, or stability, failing their advertised purpose.

Avoid this supplier. The Women's Orthopedic Ankle Boots are poorly made, have a strong plastic odor, and provide no real support or comfort. They do not match the advertised description, and the quality is unacceptable for the price. Customer service refuses a full refund including shipping costs and only offers a percentage credit. Misleading, defective, and untrustworthy—stay away from all their products.

13. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hello Simone,

Thank you for bringing this to our attention. We are very sorry that the boots did not meet your expectations. We sincerely would like to help you with your concerns. Kindly send us a message again at support@chloe-dubois.com so we can personally review your case and find a more satisfactory solution.

Kind Regards,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

UNA VERGÜENZA

UNA VERGÜENZA
Compré una camisa. Llegó defectuosa y la calidad pésima. No me devuelven el dinero.
Mucho cuidado!

26. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hola Maria,

Gracias por compartir tus comentarios. Lamentamos sinceramente el retraso en la entrega y tu decepción con respecto a la calidad y el ajuste de las prendas. Por favor, ponte en contacto con nosotros en support@chloe-dubois.com para que podamos revisar tu pedido y encontrar una solución justa.

Atentamente,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

STATE ALLA LARGA. E' UNA TRUFFA.

ESPERIENZA PESSIMA. Questa azienda nella presentazione sul sito dice cose false, io ci sono cascata...L'abbigliamento che ho ordinato e' arrivato dopo 20 giorni, qualita' stoffa e taglio pessimi.

28. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hola Maria,

Gracias por compartir tus comentarios nuevamente. Lamentamos sinceramente los inconvenientes y tu insatisfacción. Escuchamos tus comentarios claramente y nos gustaría tener la oportunidad de resolver esto personalmente. Por favor, ponte en contacto con nosotros en support@chloe-dubois.com nuevamente para que podamos revisar tu pedido específico y encontrar una solución justa para ti.

Atentamente,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Worst FRAUD -- STAY SAFE

Extremster Ramsch China.

Porto 50 euro für RüchgabeAdresse China.
Europ. Verbraucherschutz EVZ: " Unternehmen in China verweigert die Annahme oder holt die Ware nicht beim Zoll ab"!
Folge: Erstattungsklage online-Handel.
Im Impressum fehlender zustellberechtigter Name Firmeninhaber !

29. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hallo,

Vielen Dank für Ihr Feedback. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für die Unannehmlichkeiten und den Frust, die Ihnen durch Ihre Bestellung und den Rückgabeprozess entstanden sind. Wir möchten sicherstellen, dass diese Angelegenheit korrekt und fair geklärt wird. Bitte senden Sie uns eine E-Mail mit Ihren Bestelldaten an support@chloe-dubois.com. Seien Sie versichert, dass wir Ihren Fall umgehend prüfen und engagiert an einer Lösung arbeiten werden, die Sie zufriedenstellt.

Mit freundlichen Grüßen,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Learned my lesson

Learned my lesson. Purchased a dress online and what I received was nothing like the dress pictured and very poor quality. Chloe-Dubois knows exactly what they are doing - advertising high and delivering low with a return policy that most likely covers the entire cost of the cheaply made product.
They will sweetly discuss the situation with you via email, but that is just a veil for the scam like business that lurks underneath. I learned my lesson. I will not be shopping here again.

23. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Deb,

Thank you for sharing your experience. We’re truly sorry that the dress did not meet your expectations and understand how disappointing this must have been. Your feedback is very important to us as we work to improve our products and service. Please contact us at support@chloe-dubois.com so we can review your order and work with you toward a fair resolution.

Warm regards,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

ESTAFADORES

Compré un perrito mecánico, que en un principio en la página era precioso, un peluche adorable, ahora lo que recibí era horrible, el peluche era un perro de plástico revestido en un trozo de toalla. En definitiva todo parecido era pura coincidencia. Llegó en una caja rota, fuera del plazo que indicaba para la entrega. Mi experiencia ha sido horrible nunca más volveré a comprar nada en su web. Ha sido una estafa. Su política de devolución raya la ilegalidad en España.

10. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hola Susana,

Lamentamos mucho lo sucedido y entendemos su frustración. Por favor, contáctenos en support@chloe-dubois.com, nos aseguraremos personalmente de que el asunto se resuelva.

Atentamente,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Worst fraud

If I could, I would give this site a negative star. The store said it was in Netherlands. But want me to ship it back to China! Cheap quality puffer jacket, nothing like the photos. Daughter was very disappointed. Never will purchase from here again. As an experienced customer of the internet, I highly advise not to shop from this fraud company. Stay safe guys

19. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Zarifah,

Thank you for letting us know about this, and we’re really sorry your daughter was disappointed. Please reach out to us at support@chloe-dubois.com and we’ll make sure to sort this out properly.

Kind Regards,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Very low quality product

The product they sent does not match the description or picture. Extremely low quality. Not made in Europe. It is made in China and worth 1/5th of what I paid. Do not order from this scam company.

17. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Dear B P,

Thank you very much for your feedback. We’re very sorry to hear that your experience with the product did not meet your expectations. We always aim to provide accurate descriptions and images, and we take quality concerns seriously.

We would like the opportunity to resolve this for you. Please reach out to our customer support team at support@chloe-dubois.com
so we can find a suitable solution.

Kind regards,
Chloé Dubois Customer Support

Bedømt til 1 ud af 5 stjerner

Menos ➖ 💯 estrellas 🌟

Lo doy una estrella porque no hay opción para menos 🙄 se merece menos ➖ 100 💯 es una verdadera estafa! Se supone que son zapatos ortopédicos y confortables pero nada que que ver, no entiendo como la gente se dedica a estafar en línea? Hice un pedido de un par y son de plástico, deprimente y mal muy mala calidad, si estás pensando comprar, aconsejo no lo hagas, tengo pies delicados, compré un par con todo mi ilusión y la verdad ni las probé, ahí están para tirar porque no valen ni para donarlos.

14. november 2025
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hola Vict,

Gracias por tus comentarios y lamentamos mucho saber sobre tu experiencia. Te pedimos disculpas sinceras por no haber cumplido con tus expectativas. Por favor, envíanos un correo a support@chloe-dubois.com
para que podamos ayudarte y resolver esto lo antes posible.

Saludos cordiales,
Equipo de Atención al Cliente Chloé-Dubois

Bedømt til 5 ud af 5 stjerner

ordered a thick scarf for the winter

ordered a thick scarf for the winter. The material is soft and not itchy, which i like. The color is slightly darker than the picture, but it still looks good. decent quality for the price.

12. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Laura,

Thank you for your feedback! We’re glad to hear you like the scarf and that it’s soft and comfortable to wear. We really appreciate you sharing your feedback with us, and we hope you enjoy it all winter long.

Warm Regards,
Customer support team Chloé-Dubois

Bedømt til 1 ud af 5 stjerner

Extremely disappointing

I ordered this gorgeous looking coat that advertised ’superior warmth’ for cold times, and style.
I expected a shipments from Netherlands. Instead, 3 or more weeks later, I received a poorly made wrinkled replica made of flimsy thin cheap light-weighted polyester fabric from a local warehouse in Canada. Can’t tell you when I experienced such degree of disappointment. The website features high-end clothing but what you receive is garbage I wouldn’t take for free…
UPDATE:
Contacted their ‘support’ in regard to return and refund. They replied that I am required to ship the coat BACK TO CHINA, which is expensive. They suggested I take 10% compensation (that’s ~$15 of $150) instead, and keep the coat.
I explained that the coat was shipped from the LOCAL warehouse and I could return it there. That their website claims that their business is based in Netherlands, not China (!!!) and that I don’t want the coat even for free because it looks awful and nothing like the photo on the website. 😂
In the end I told them that if they don’t honour their return policy, I will have to contact the company that processed payment for resolution. Still haven’t heard back.
CUSTOMERS BEWARE!
Check all online vendors here before placing orders. ❤️
UPDATE:
The company eventually offered and processed 100% refund. I am grateful, but it shouldn't be so difficult and stressful.

7. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hello Daya,

Thank you for sharing your feedback. We are very sorry to hear that the coat you received did not meet your expectations and for the frustration regarding the return process.

Please reach out to us at support@chloe-dubois.com so we can look into your case and help resolve this for you. Your input is valuable and helps us improve our service and quality for the future. We are committed to making this right.

Kind Regards,
Customer support team Chloé-Dubois

Bedømt til 1 ud af 5 stjerner

Don’t touch this company with a barge pole

I ordered from this company interactive robot puppy, realistic dog toy.£29.95 on offer instead of £50 .picture looked really cute.what actually arrived in a badly damaged box was a cheap nasty dog, totally unrealistic, which I don’t think would have been safe to give to a child. I contacted Chloe Dubois & told them package was badly damaged & dog was not as described. They emailed back to say they would offer me 50% off another purchase, or refund me 10%, or I could pay to send dog back to China. After a further email, they offered me 20%. I accepted, but guess what, I’m still waiting weeks later. I strongly advise you do not order from this company.

31. december 2025
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hello Sue,

Thank you for reaching out and sharing your experience with us. We are truly sorry for the frustration this has caused and sincerely apologize for the trouble with your order.

Please contact us directly at support@chloe-dubois.com so we can help resolve this for you. Your feedback is very important, as it will also help us improve our process and provide a better experience in the future. We look forward to making things right.

Kind Regards,
Customer support team Chloé-Dubois

Bedømt til 1 ud af 5 stjerner

FRAUDULENT COMPANY

FRAUDULENT COMPANY.
I bought a back support with straps. It arrives very late and without straps so I cannot use it. I ask to return for a refund. They will not pay for postage and address to return it in CHINA. The company address is in NETHERLANDS. When purchasing there is no mention of company in China. They will not pay for return and will not refund. They are selling goods not fit for purpose and then refuse to issue refund. FRAUDULENT COMPANY KEEP AWAY.

5. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Melanie,

Thank you for sharing your feedback with us. We hear your frustration and sincerely apologize for the issues with your order and the return process. This is not the experience we want for you, and we’re committed to solving this.

Your comments are vital in helping us improve, and we would like to make things right. Please reach out to us at support@chloe-dubois.com so we can help you immediately.

Kind Regards,
Customer support team Chloé-Dubois

Bedømt til 1 ud af 5 stjerner

Shocking quality - fake - misleading - stay away!

From late delivery with no update on progress to absolutely shocking quality. The hoodie looks nothing like the picture online and is more than misleading. Also, the name and contact details purposely suggest a European brand whereas the goods are shipped from China. Material different, labels cut out, cheap synthetic material, packaging that looks as already used multiple times. Overall worst experience. Now, despite Dutch contact details request the return shipment to China which is unreasonable and against fair customer practice. The typical scam offers followed with 10% off and keep the product or 50% store credit. Laughable. Fake, unacceptable quality, misleading description, branding and promotion of products, contradictory shipping and returns policy. Please avoid at all cost! Don't waste your time AND money!

4. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Bettina,

Thank you for sharing your feedback with us. We understand your frustration and are sincerely sorry that your experience did not meet expectations. We take these concerns seriously and are dedicated to resolving the situation for you.

Your perspective is helpful in our efforts to improve, and we want to find a way to make this right. Please reach out to us at support@chloe-dubois.com so we can assist you immediately.

Kind Regards,
Customer support team Chloé-Dubois

Bedømt til 5 ud af 5 stjerner

The style looks exactly like the…

The style looks exactly like the photos. I was worried about the sizing, but the medium fits me perfectly. It is a cute outfit for the price. I really like it.

4. januar 2026
Uopfordret anmeldelse
Chloé-Dubois-logo

Besvarelse fra Chloé-Dubois

Hi Letizia,

Thank you so much for your kind words and for sharing your experience. It is wonderful to know you are happy with your new outfit!

Kind Regards,
Customer support team Chloé-Dubois

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere