What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. Th... Se mere
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got... Se mere
It's rare that you have this level of customer support nowadays that you have no other option than to give the full 5 stars. Really fast delivery, great quality and worked right out of the box. Ironic... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Kontaktoplysninger
4,6
Fremragende
200 anmeldelser
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great post purchase customer service and the chair is awesome!
1. oktober 2023
Uopfordret anmeldelse
Absolutely top notch customer service
Absolutely top notch customer service!
the chair is a dream, massage features are fantastic!
We tell everyone about how wonderful the staff and chair from chill chair are!!
20. juni 2023
Uopfordret anmeldelse
Great WFH chair
I’ve had the chair since 04/2023 & have been using it since then. I even assembled it myself w/o a hitch. I like that it provides relaxation & muscle tension relief to the neck, shoulder areas, waist, & gluteal areas esp. when seated on the chair for works. The only glitch would be that it does not glide as smoothly as I would like it to be even on the glass chair mat I had purchased for the chair. However, with their new glider wheels which I had just ordered, that might make a difference.
16. september 2023
Uopfordret anmeldelse
After Each Workday
I use the Chill chair massage feature after the workday when I meditate. It's so effective. Plus assembly was beyond easy - 3 screws.
6. september 2023
Uopfordret anmeldelse
The CHILL CHAIR is anything but chill
My experience with tbt CHILL CHAIR was not a positive one.
As an office chair, the Chill Chair misses the mark. The primary feature, the massage rollers, rather than offering comfort, painfully protrude into the lower lumbar region of the chair.
The massage feature of the chair are average at best. The vibrating seat is more of an annoyance than therapy. The back massage is fine at points and uncomfortable is other spots. It’s basically a blunt object, not a precise tool for relaxation.
If you're considering relying on the return policy to mitigate any dissatisfaction, be prepared for an arduous ordeal.
Taking the chair apart was incredibly difficult, requiring a large wrench for disassembly. I’m a grown 40 year old man and it took every ounce of strength to take the chair apart.
Even though the manufacturer showed that you should take the chair apart with a wrench, when I your left marks on the chair while following their instructions during disassembly, the company said they would not accept my return since the chair was damaged.
It wasn’t until after I posted this review that they agreed to accept my return and refund my purchase.
In essence, I found the chair to be uncomfortable, the massage features underdeliver, and the return policy left me with more frustration than, well, than a bad massage.
With full transparency, I originally left a 1* review and and changed it to a 2* since the company did eventually accept my return and give me a full refund.
4. september 2023
Uopfordret anmeldelse
Recommend
I am a recent purchaser of a chill chair. I highly recommend. I am very satisfied with this product. Also, I needed to call customer service and they handled my question with ease and quickly.
28. august 2023
Uopfordret anmeldelse
Glad I bought it. Worth the wait.
The Chill Chair is awesome! Massages on point and is very quiet. The leg rest could be a little sturdier but I love the look and the color!
1. juni 2023
Chill Chair Good
Chair came on time with no damage. Chair gives a great massage. Battery charge lasts for many massages.
4. august 2023
Blissful Office Companion
The Chill Chair is an office essential that revolutionized my workday. Its ergonomic design ensures comfort, while the variety of massage techniques relieves stress and eases tension. The user-friendly control panel and sleek design add to its appeal. A worthwhile investment for improved well-being and productivity. Highly recommended.
14. juni 2023
Uopfordret anmeldelse
A game-changer
This chair is it - very comfortable and so simple to use. I work solely from home and sit in this chair 8-9 hours 5 days a week. It seems to be very well made and I feel ergonomically supported as I work - and of course the massage feature is great. At times when I need a break and a little “extra” I simply lean back and turn on the massage and drift away for 10 mins and any tension I was feeling before is gone!
Also, i am rating Chill Chair’s customer service very high. After I placed my order I reached out to Customer Service for a status update and Rey was very responsive and a delight to work with. He sent me periodic delivery updates and reached out after delivery to make sure everything was ok and if I had any questions.
This chair was a splurge and luxury item for me and the only regret I have is that I wish I purchased it sooner!
1. juli 2023
Excellent overall
6. juli 2023
Bought one for myself and my paralegal
Bought one for myself and my paralegal. We both love them and are motivated to work longer hours with them
17. juli 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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