Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Butik med udendørstøj og -udstyr
  2. Butik med udstyr til udendørssport

Skrevet af virksomheden

ChillCarve Diverse Styles, Top-Quality Snowboarding & Surfing Gear Shop our specialized store for ski and surfing gear, including high-performance ski jackets, thermal wear, ski bags, goggles, gloves, socks, and more. Designed for comfort, durability, and style, our products cater to both skiers and surfers. Get ready for your next adventure with top-quality gear!


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(9)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Good item, average customer experience.

Items are shipped from China, so shipping took longer than expected. Items are okay. Would be good to mix and match colours within three packs.

17. juli 2026
ChillCarve-logo

Besvarelse fra ChillCarve

Hi, thank you for sharing your feedback! We’re glad to hear you’re happy with the items, and we’re sorry that the shipping time was longer than expected.

We appreciate your suggestion about being able to mix and match colours within the three-packs. We’ll pass this feedback on to our product team as we’re always looking for ways to improve our products and shopping experience.

ChillCarve Team

Bedømt til 1 ud af 5 stjerner

scam scam scam

absolute scam and they use chatgpt for customer service would never buy again

edits after receiving your reply:
1. you do , the initial emails were AI generated happy to attach screenshots if you’d like ?
2. when you say blair is “already” looking after my order let me correct you… you sent me a faulty item and then i requested a refund. i was denied a refund twice and encouraged to keep the item and receive a partial refund of half (how desperate for $$ are you?), finally after genuinely four back and forth emails and over a week i got sent a return label with strict deadlines within which to send my item back. i had to print it myself (!!!) and sent it back on monday, it arrived two days later and the team have not picked it up from the post office (on auspost’s end the return is ‘awaiting collection’ and has been for over 24 hours). i am still yet to receive any communication about my return even though just to reiterate - i was sent a damaged item!!!!!!!

at this point just take the L and apologise xo

16. juni 2026
ChillCarve-logo

Besvarelse fra ChillCarve

Thanks for your honesty and we're really sorry to hear you feel this way.

We don't use ChatGPT for customer service and our colleague Blair has been personally looking after your order and is already working on your return and refund. We're sorry our support didn't meet your expectations, and we're taking your feedback seriously to do better.

If you'd like to discuss this further, please reach out to us directly, we'd really like to make things right.

Chillcarve Team

Bedømt til 5 ud af 5 stjerner

Looks great and fit well

Looks great and fit well, excited to try my new jacket on the slopes

16. juni 2026
ChillCarve-logo

Besvarelse fra ChillCarve

That's the kind of energy we like to hear. Sounds like you've got some good days ahead. Have a wonderful trip!

Chillcarve Team

Bedømt til 5 ud af 5 stjerner

Quick delivery

Quick delivery. Great product

6. juni 2026
ChillCarve-logo

Besvarelse fra ChillCarve

Thanks so much for your feedback! Glad to hear the delivery was quick and you're happy with the product.

Enjoy it out there!

Chillcarve Team

Bedømt til 5 ud af 5 stjerner

Super good quality!

Super good quality!! Shipping was also quite fast. Would highly recommend.

6. juni 2026
ChillCarve-logo

Besvarelse fra ChillCarve

Thanks for the lovely feedback! Hope to see you again soon!

Chillcarve Customer Service Team

Bedømt til 5 ud af 5 stjerner

Customer service excellent.

Customer service excellent.

6. juni 2026
ChillCarve-logo

Besvarelse fra ChillCarve

Thanks for the lovely feedback – so happy we could help, and we hope to see you again soon!

Chillcarve Customer Service Team

Bedømt til 4 ud af 5 stjerner

I bought the Aurora Mag-Tech…

I bought the Aurora Mag-Tech Cylindrical Goggles, great quality and arrived on time.
It sadly only comes with the colour you choose, it would be great if they came with 2 lens colours.
About to purchase more lenses for them regardless.

30. juli 2025
Uopfordret anmeldelse
ChillCarve-logo

Besvarelse fra ChillCarve

Thank you so much for your honest feedback and we're really glad to hear you're happy with the quality and delivery! 😊

We're actually taking notes from feedback like yours and will definitely pass this along to our product team for future improvements.

Thanks again for supporting Chillcarve 🙌

Chillcarve Customer Service Team

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

I had the best customer service experience from Blair at Chillcarve.com I was so impressed by the attention to detail as well as the warm, professional, friendly and prompt communication. I will definitely be back and will recommend Chillcarve to all my family and friends. Thank you Kindly!

5. juni 2026
Uopfordret anmeldelse
ChillCarve-logo

Besvarelse fra ChillCarve

Thank you for your lovely feedback!

We're so glad Blair was able to give you the service you deserved. She's a great part of our team, and we'll be sure to share your kind words with her.

It means a lot to us that you'd recommend Chillcarve to others — thank you! We look forward to seeing you again soon.

Chillcarve Team

Bedømt til 1 ud af 5 stjerner

DROPSCHIP SCAMMERS!

10. april 2026
Uopfordret anmeldelse
ChillCarve-logo

Besvarelse fra ChillCarve

Hi Kian,

We’re truly sorry to hear about your experience and completely understand your frustration.

However, we would like to kindly clarify what actually happened:

Your order was delayed due to missing state/province information in the shipping address, which caused the initial delivery failure.

After you confirmed the corrected address, we arranged a re‑shipment. Unfortunately, the parcel was lost by the carrier during the second attempt.

Once we confirmed the loss, our customer service team immediately processed a full refund for your order. The refund has already been completed and should appear in your account based on your bank’s processing time.

We sincerely apologize for the inconvenience this situation has caused you. We take full responsibility for the delivery issues and are actively working with our shipping partners to prevent this from happening again.

Thank you for your understanding and for giving us the chance to make it right. If you have any further questions, please feel free to contact us directly.


Best regards,
ChillCarve Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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