Chic Concept Anmeldelser 375

Absolute shambles from beginning to eventual end when I insisted upon a full refund, extremely poor communication ie unless you contacted them you heard absolutely nothing, was "supposedly" a 7 - 14 day delivery had eventual confirmation would arrive today I asked for a time slot as had have to take time off for delivery and only then was telephoned for first time to tell me delivery was now not taking place after all! Shocking excuse for a company and Shocking excuse for any way a company should be run, customer service is appalling so little wonder this company trades under a different name, if you wish to be messed around have to chase them constantly eventually get a delivery date out of them then to be informed guess what not delivering after all then order from them if not order from a very different company!!!!@

Bought the half moon single divan bed. Great value for money. Customer service was excellent. I emailed about colour options and also emailed to ask to delay delivery and nothing was a problem for them. I would definitely use again.

Quality materials, very prompt, issue-free, and understanding customer service

Beautiful bed loads of space for storage well made and good price ( about £612 + assembly £55 ) great service phoned at every step

Fantastic experience! Quality is fabric and delivery was super quick. Very efficient and professional service would highly recommend!

We ordered a King Size Amelia Curved Bespoke Chesterfield Buttoned Fabric Headboard, after ordering my wife changed her mind about the fabric. I contacted the company and they agreed to change the fabric without any problems. This was really appreciated, the headboard is a substantial piece of furniture and of excellent quality. We are really pleased with it and will use this company again. Excellent customer service and a first class product.

Fantastic service, absolutely faultless, highly recommend the product and the team here; we needed aftersales help (we lost the remote for our Thunder car bed) and within a few days we had a replacement in our hands. Above expectations with aftersales and I wouldn’t hesitate to recommend as a business. Response time and professionalism spot on. The car bed itself is absolutely brilliant and lives up to everything it says, ours is still pretty immaculate nearly 3 years on.

Got my son a car bed. Ordered and delivered within 3 weeks. Unfortunately I am a little impatient but staff were always on hand to take my call and were always polite and courteous. Car delivered on time. Built by myself and very easy to build took about an hour. High quality parts and sturdy when built. Definitely use this company again and the bed looks absolutely fantastic.

I ordered bespoke single ottoman beds for my children, when i received the beds they were beyond my expectation. Children found them so relaxing. The beds came within the time frame and the friendly staff installed the beds. If you want bespoke beds, good customer service and give you total control of your own bed design please try Chic Concept.

Everything seemed perfect, I contacted the company and they told me my bed would take roughly 4 weeks to come.It took a me 3 months to receive my bed and when it came the item was not as described, I was mortified. Nothing fits in place they are like two different pieces. I should have known better than to judge perfectly good looking google pictures as a hopeful prospect for me getting the bed of my dreams. I strongly advise to not purchase from here!! If you do it will be at your own risk.

Chicconcept are of excellent quality but what has impressed me the most is their customer service. Their replies are prompt, they go above and beyond to accommodate and help the customer. I have bought a bed and mirrors from them, and I wouldn’t hesitate buying more or recommending the company to friends and family. Finally a special shout out to Ahmed from the team, he has been fantastic.

Ordered a headboard from these guys over the phone having received samples of fabrics and made my choice; I couldn’t be happier with the item received, well made, lovely fabric, fits a treat so well done guys. Also, they kept in contact with me and arranged delivery in the timeframe I requested. Delivery driver, Abdul was also great and kept in contact with me, also he was kind enough to help me put the headboard in the room it was to be housed knowing I had no other help to do that so, fab service all round, totally recommend this company and products. Thanks guys 😁

Good service - quick delivery and kept updated with delivery time. Abdul rang to advise what time he would deliver

Ordered the bed on Thursday and it was delivered Wednesday my son absolutely loves his new car bed! Thank you so much
Abdul the delivery driver was lovely and very polite

I can’t praise Chic Concept highly enough for their quality…value and service!

I recently ordered some bedroom headboard panels and they are beautifully made and have absolutely transformed the room. Extremely easy to fit and very stylish.

Harry was so helpful….sending fabric swatches….assisting with measurements and I received the panels within ten days of ordering.

I wouldn’t hesitate to recommend Chic Concept and I’ll definitely be ordering from them again!

I had a great experience with chick concept we have to make note that they send out private drivers and we need to be aware that the driver might call us at any time before delivery.
The company was absolutely brilliant even though we had a third attempt at delivering. But was successful and the driver was very lovely.
They have your number and you can communicate with the driver. 5 stars for that alone 🙏🙏

And we were looking for a comfortable, 4 foot bed with a underbed for my sons room, this was the style he decided he liked. It was delivered on time, well made and good quality, I would recommend and buy from again.

We recently ordered a car bed for our son. Well today it came exactly when it was meant to come and all I can say is wow. We have one happy little boy the bed is absolutely amazing and will definitely be ordering more from this company.

We purchased a Superking Headboard, Ottoman base and also foot storage unit. We had ours custom made and we can say we are absolutely satisfied with our purchase. Hussain was polite, accommodating and very responsive with our custom based order. He sent out swatches, explained all and delivered earlier than expected and installed the bed and headboard. We found the price fair and quality to be solid. We very highly recommend this company.

Could not be more pleased. Ordered my bed well in advance as I needed it for a specific day. They delivered on time, the delivery driver was very friendly and the quality of the bed is fantastic! Thank you so much!