Chepstow Trade Centre Ltd Anmeldelser 

Just purchased a Tiguan for my partner.

Having had the most awful service from two garages in the last 2 months we began to lose hope, being left with both cars having to be returned.

Wen arranged a viewing at another garage near buy and we arrived to be told the car had just sold, I rushed home from work to get their but this summed up our recent luck.

I thought we are going to drive and stay local and visit garages I knew had a good rep.

We arrived to be greeted by two lovely men, the partner seen the Tiguan and knew that was what she wanted. Although they were closing they allowed us to test drive whilst staying open for us.

The car drove perfectly, started first turn of the key. After driving that was it, minds made up.

Tried to pay there and then to drive home but Mark was adamant that the car couldn’t leave. He wanted it pristine before leaving so a deposit was paid and we returned the following morning to collect.

Car was freshly cleaned, inside and out, very professional handover and even half a tank of fuel and a 6 month Warranty. That is service you can not beat.

Our daughter will want her first vehicle soon and I know exactly where we will be heading.

Friendly staff, and quick response, not pushy at all. deposit put down on the Wednesday collected cat Friday.
Engine management light came on as soon as I turned it on; however was in touch with their mechanic by lunch the next day and had a visit on the Sunday.
Car now awaiting 1 more sensor change(due to waiting on manufacturer for shipment) but very speedy and very pleased.

Recently purchased from Chepstow Trade Centre, what a lovely company to deal with. From start to finish, they were friendly and professional and I can highly recommend this business.

Amazing services highly recommended

I bought a car with Chepstow trade centre and couldn’t be happier. Yes I bought it in January so it’s been a few months but the reason being to make sure all was good with the car. I cannot fault the vehicle and certainly cannot fault the staff, they went above and beyond for us. Nothing was too much trouble for them.
I would certainly recommend this garage and I will definitely return to buy another vehicle from them as they were honest guys and that’s what I want when buying a vehicle. I had a problem with the brakes, took it back a week later, straight away new brake pads and disc’s replaced and vehicle delivered back to my door. Can’t fault the service. Also had a 2 year warranty with it.
Keep up with your honesty guys, it goes a long way with customers…

the friendliness of staff. Trusted business

Great experience. Stress free service. Would highly recommend. Thanks Tim at CTC

Cheers Tim - great service start to finish. Quick, friendly, professional and knowledgeable. Much appreciated.

Bought BMax very good service and very friendly people, would be using again for next car. Would recommend

Bought my first car from Chepstow Trade Centre and really happy. The process was so smooth and the service provided was excellent. Tim and Mark both great and welcoming. Would 100% check them out if you want to buy a car stress free.

Purchased a car here, owned it for a few months and it runs perfectly. Really impressed with these guys and would recommend if your looking for a car. No hard sale techniques or trying to force financial products on you here. Really simple and stress free purchase. Would use again

Just bought a car for my grand daughter from here and the service I received was first class, no high pressure sales just honesty and respect.
Dealt with Mark and he was excellent, nothing was a problem. The car was in great condition and has made my grand daughter very happy.

Amazing!

I collected my car yesterday & The service I received was 10/10, Tim thankyou for going above and beyond! Fast & reliable process,

Highly recommend!

Thankyou again!

Chloe

Huge thanks to Tim and the team at Chepstow Trade Centre! The whole experience was smooth, quick, and hassle-free from start to finish. Really appreciated the friendly, professional service and how easy they made everything.

If you’re looking for a reliable place to buy a car with no stress, I’d definitely recommend them!

Excellent choice of cars on site and online. Clear information ( and accurate). Communication Excellent.

Recently bought a car for my daughter. Good communication throughout, no pressure and professional. Nothing was an issue to resolve or sort. I would recommend to others

From first enquiry to final purchase and after care we were really looked after and guided to a great car for my wife - thanks to Tim for the initial and Mark for sealing the deal. We got a great car for a decent price.

Really friendly and reliable service who made me feel at ease when buying my son’s first car. Thank you 😊

Even though l didn't end up buying the car l was interested in at CTC (a different spec model became available at another dealer and was available for collection immediately) I would recommend this dealership. Tim is a man of his word and refunded me my deposit despite me pulling out of the purchase. Dealing with Tim and his partner Mark was quite refreshing in this day and age as they were not pushy like some car sales people are. Tim was honest about what needed to be done to the vehicle (a minor fix but needed to be done by a main dealer specialist) and explained it wouldn't be ready for immediate test drive or collection. If my work commute situation was different l would have waited and taken the vehicle as it was very reasonably priced and a lovely car.

Anyway, these guys do business properly and operate with honesty and integrity and I would have no hesitation buying from them in the future.

The chaps at Chepstow Trade Centre were extremely friendly and helpful with choosing my daughter's first car.
There was no pressure to make a decision, but my daughter did like one car, which they advised us to test it first, which we did and she was happy with it.
We decided to have it and agreed on the cost and we were given a 12 month warranty and an extra key as part of the deal.
When we picked up the car it was serviced (with new brakes and tyres as they were quite worn), Fresh MoT, Valeted and even a bunch of flowers on the passenger seat.
So after 3 days of ownership she is very happy with her car.

A big thank you to Chepstow Trade Centre (Mark & Tim) for their kindness and help choosing the right car and for putting a big smile on my daughter's face 😀