Shipping issues. Site said you ship on Monday and Wednesday. Ordered early Wednesday before Thanksgiving hoping it would get to destination by Saturday. Received notice that it was shipped on Monday... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the selection of cheeses and how quickly I get my order. It arrives at my door hot weather, cold weather or any temperature in between totally cold and I know that it has been packed safely. Ex... Se mere
Cheese is always safely packaged and shipped quickly. I've been ordering from here for a couple of years and order every couple of months and have been completely satisfied (even impressed) with the... Se mere
I've had trouble finding my favorite cheese at local supermarkets, but the Cheese Lover shop carries it, so I ordered it while the weather was still cool. The cheese came in perfect condition and very... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brought to you by people who love cheese, the Cheese Lover Shop is an e-commerce shop that brings you amazing cheese experiences. Our dedicated team is here to answer any questions you may have, while trying to give you the best shopping experience. From board classics, kits, subscription, e-gift cards, virtual classes and more, we have everything for your cheese needs!
Kontaktoplysninger
4,5
Fremragende
648 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I needed individual cheeses of…
I needed individual cheeses of something good and this one was the only one I could find. They were for baby shower gifts along with other acoutrimons. Not only are they perfect, they taste wonderful as well! I cleaned out my local
Whole Foods store for some extra’
7. august 2023
Besvarelse fra cheeselovershop.com
Hi Kim - thank you very much for taking the time to write a review and share your experience with us. So thrilled to hear you loved the Brie Bites! Those are indeed decadent, individually wrapped and easy to carry. Many thanks - Sebastien
FedEx shipped our package and it was a…
FedEx shipped our package and it was a day late , cheese was hit when it arrived . Woth out question they are shipping us a new order overnight. How wonderful is that for customer service.
7. august 2023
Besvarelse fra cheeselovershop.com
Hi Bart - thank you for your kind words with this review. Unfortunately, FedEx has a good service level 98%_+, but it happens to have delayed delivery and when dealing with perishable in the summer, there is no room for being late. I am glad we could accommodate and find a solution that work for you! thank you - Sebastien
Yummy
Delivery was prompt, cheese was delicious. We heated the brie up for a few minutes it was so goood! With some fruit and summer sausage glass wine
9. august 2023
Besvarelse fra cheeselovershop.com
Erick Hi - thank you for taking the time to write a review and share your experience with us. Happy to hear everything worked according to plan! :) Looking forward your next purchase. Warmly - Sebastien
Almost perfect
My order arrived quickly and packaged well. I was surprised at receiving a free Brie.
My only issue is the lack of a phone number and the ability to speak with someone regarding a problem. I sent a message and received no response.
7. august 2023
Besvarelse fra cheeselovershop.com
Hi Karen, thank you for taking the time to write a review and share with us your experience. The best way to reach out is via email at this time - we are looking to get more staff to answer the phone indeed! I will follow up to see what we need to address and solve the problem. Many thanks - Sebastien
Besvarelse fra cheeselovershop.com
Hi Nova - thank you very much for taking the time to write a review and share with us your experience. Always happy to hear, everything was to expectations! Please share our site with friends and family. Warmly - Sebastien
Outstanding Service!!!
I placed my order and it came a couple days later later with everything still ice cold!!!
Will definitely be using again!!!
31. juli 2023
Besvarelse fra cheeselovershop.com
Hi Shannon - thank you for taking the time to write a review and please to read all went to your expectations. Please share our site with friends and family. Warmly - Sebastien
You won't get what you order.
First, it arrived 3 days late after I paid for a 1 day expedited shipping. Then, an item was missing in the package. Lastly, it looked nothing like the product I ordered. Won't recommend.
27. juli 2023
Besvarelse fra cheeselovershop.com
Hi Natalya - thank you for sharing your experience with us and we are sorry you feel disappointed. We received your order at 7:30PM on 7/25 and was queued in the line. It was shipped on 7/27 overnight and you received it on 7/28 a 3:40PM. If your expectation was to receive the cheese on 7.26 it was absolutely impossible for us to meet that deadline since FedEx comes at 3PM everyday. If an item was missing, a quick email would have been enough to find an amicable solution (refunding the value of the item). As far as nothing look like the product you ordered I am not sure how to take this one. You ordered the Taste Lovely Keto kit with a full description of the content including the following message: Please note: This is a collection of gourmet cheeses carefully selected to be presented together on a cheese board; however, it is not delivered in a gift box nor with a cheese board or basket .I will follow up on the missing item by email. Thank you - Sebastien
Warm cheese poor packaging, no responce
Ordered 100 dollars of cheese and I was home when it was delivered and it was poorly packaged and all of the cheese was 70 degrees F or warmer. I have tried to contact you with no responce ....
24. juli 2023
Besvarelse fra cheeselovershop.com
Meri Hi - sorry to hear about the issue with the delivery. We have not received any email in regards to your problem. I will reach out so we can send you a replacement asap. Sorry about the trouble! Sebastien
Love the Brie
Love the Brie. We found the brand in Hawaii and could not get it locally so I went online to get it. We order the big bag every couple of months. It's easy and the delivery is quality. Well packed and gets to my door cold. Neighbors broke into my last order while bringing it into the house. I think you may have a new customer.
17. juli 2023
Besvarelse fra cheeselovershop.com
Michael Hi - thank you very much for taking the time to write a review and share with us your experience. We certainly do hope we gained new customers thanks to you :) Please use the code MISTERY for your next order to get a FREE cheese added to your order. thank you again! Sebastien
The packaging was a delightful surprise
The packaging was great. I was shocked at the eco-friendly ice packs! Oh, and the cheese itself was delicious.
17. juli 2023
Besvarelse fra cheeselovershop.com
Hi Jason - thank you so much for taking the time to write a review and share with us your experience. Please share our site with friends and family! Many thanks for your business. Sebastien
It is absolutely delicious
It is absolutely delicious! My kids couldn’t get enough of their Just Bagel blueberry with the cheese!!!
11. juli 2023
Besvarelse fra cheeselovershop.com
Hi Adriana - thank you so much for taking the time to write a review and share your experience with us. Please share our site with friends and family! thank you - Sebastien
Disappointed ☹️
Very disappointed that they replaced a cheese I ordered without contacting me first. It would have been nice to have the option to choose a new cheese or get a refund.
10. juli 2023
Besvarelse fra cheeselovershop.com
Hi Jocelyn - very sorry to hear about your unsatisfactory experience. Sometimes, it happens that a cheese is out of stock and the team in the warehouse tries to match to the closest one. I will reach out to you privately to get you satisfied! Thank you again for shopping with us and spreading the love of cheese! Sebastien
Delicious products!
Delicious products!! Sell out quickly but they get in touch when the delicious Comeback Cow is back in stock!!
10. juli 2023
Besvarelse fra cheeselovershop.com
Hi Cairy - thank you very much for taking the time to write a review and share your experience. Please let us know if there is anything we can do to improve our services, and if not please share our site with friends and family! Warmly - Sebastien
Sent as a gift
Sent as a gift. Everything was warm. Had to throw away. Will not order again.
3. juli 2023
Besvarelse fra cheeselovershop.com
Hi Bradley - Sorry to hear the less than satisfactory experience. We will reach out to you privately to discuss resolution and we will make it right by you. Thank you - Sebastien
Wonderful product and I hope to get…
Wonderful product and I hope to get more in the future
3. juli 2023
Besvarelse fra cheeselovershop.com
Sandra Hi - thank you for taking the time to write a review. and shared your feedback. Please let us know how we can even provide a better service to gain a 5 star review from you :) thank you! Sebastien
I love the Cheese Lovers Shop
I love the Cheese Lovers Shop! The order arrives fast and the cheese is always the best! This is my second time ordering and I will order again.
28. juni 2023
Besvarelse fra cheeselovershop.com
Angela Hi and thank you for taking the time to write a review. So happy to learn about your overall experience and satisfaction - if there is anything else we could do, please let us know! thank you - Sebastien
First of all
First of all, the cheese is wonderful. Delivery is always fast and the cheese is delivered cold and fresh.
12. juni 2023
Besvarelse fra cheeselovershop.com
Hi Patty, thank you for taking the time to write a review and your continued business. If there is anything more we can do, please feel free to let us know. Thank you ! Sebastien
Awesome sauce cheese package and…
Awesome sauce cheese package and products with the thinly sliced salami. It was too good and a must for the holidays.
16. maj 2023
Besvarelse fra cheeselovershop.com
Hello Jacklin and thank you for taking the time to write a review. Always happy we deliver to expectations! Please let us know how we could even do better to reach a 5 stars from you! Suggestions always appreciated. Please share our site with friends and family. Thank you Sebastien
The cheeses were delicious
The cheeses were delicious. My order arrived very quickly. I will definitely order again.
15. maj 2023
Besvarelse fra cheeselovershop.com
JoAnne Hi - thank you for taking the time to write a review and share your experience with us. Thrilled to hear everything arrived to expectations. Please share our sit with friends and family. Sebastien
As Always perfect communication
As Always perfect communication, fast shipping, all arrived as expected. but the more important is the cheese selection they have only the best
16. maj 2023
Besvarelse fra cheeselovershop.com
Rabah Hi - thank you so much for your review and continued business. Always thrilled to hear about perfect consumer experience. Many thanks - Sebastien
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.