Chatbooks Anmeldelser 2.212

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Been a monthly mini customer for 8 years. I have 4 subscriptions for family. I no longer live in the US and asked to set the subscriptions to not renew anymore. Was told that if they canceled my subsc... Se mere

Bedømt til 3 ud af 5 stjerner

I’ve loved using Chatbooks to preserve family memories, but the recent subscription increase from around $30 to $45 feels excessive. A nearly 50% jump is hard to justify, especially for loyal custom... Se mere

Bedømt til 4 ud af 5 stjerner

Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Fotoprinttjeneste

Skrevet af virksomheden

Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 3 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quality photo book delivered quickly!

Great job! Quality photo book delivered quickly. Printed hard-copy result exactly as appeared online. This was a last minute gift and it scored big time. Thank you.

16. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

Thank you so much for sharing your experience!

Bedømt til 5 ud af 5 stjerner

Birthday memories

This was a birthday gift for my granddaughter. She received it on her birthday and has already ordered her first book. I will order additional subscriptions as gifts for other family members. This makes an incredible and personal gift (that keeps on giving).

13. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We are so happy to hear that your granddaughter enjoyed her gift! We appreciate your kind words and hope you continue to enjoy our service.

Bedømt til 5 ud af 5 stjerner

Family Special Events

Love the books I made of my Granddaughters baptism and my son’s college graduation. Family members were excited to receive them. Good quality books

13. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We are so happy to hear that you were pleased with the books you created!

Bedømt til 1 ud af 5 stjerner

Absolutely horrible company

Absolutely horrible company. Took my money and never sent the ordered book. Do not waste your time

Addition - the book was created and sent to print. It never arrived and when I contacted customer service they said my account had been cancelled and they were unable to assist. Very poor form

28. juli 2024
Uopfordret anmeldelse
Chatbooks-logo

Besvarelse fra Chatbooks

Sorry for the confusion- books are not automatically created and sent to you. Once you purchase the Subscription, you'll need to go in and add photos to the book, you can then send it to print with the Subscription credit! Please reach out to support@chatbooks.com if you need any assistance along the way.

Bedømt til 5 ud af 5 stjerner

January- June 2024 book

Chatbooks is a great way to remember the memories with my husband

9. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We're so happy to hear that Chatbooks helps you cherish your memories with your husband! Thank you for the nice review.

Bedømt til 5 ud af 5 stjerner

The best!

Have said it before, but worth repeating: the best quality—paper, printing, binding! Super fast, and great customer service. The best!

9. august 2024
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Besvarelse fra Chatbooks

Thank you so much, Laura!

Bedømt til 5 ud af 5 stjerner

Chatbooks are highly recommended!!

Easy to make and beautifully produced while
far less expensive than previously used companies charged.

9. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We appreciate your kind words about our pricing and are glad you found us to be a valuable option.

Bedømt til 5 ud af 5 stjerner

Very good customer service.

Very good customer service.

6. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We appreciate your kind words about our customer service. We strive to provide our customers with a positive experience, and we're glad to hear that we met your expectations!

Bedømt til 5 ud af 5 stjerner

Books and photos are amazing

Books and photos are amazing. Beautiful way to keep your babies memories.
I had some issues, but the support team went above and beyond to sort it out and ensure my books were perfect. Would highly recommend.

23. august 2024
Uopfordret anmeldelse
Chatbooks-logo

Besvarelse fra Chatbooks

We're so happy to hear you love the books and photos! It's wonderful to know that you're enjoying the memories you're creating. We're also thrilled that our support team was able to help you with your issues and ensure your books were perfect. We are always here to help.

Bedømt til 5 ud af 5 stjerner

Your platform is easy to use

Your platform is easy to use, and I am always pleased with the resulting books. I look forward to receiving the book I just created, and I know that the recipient will be so pleased!

20. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We're so glad to hear that you find our platform easy to use and that you're happy with the books you create. We hope the recipient of your latest creation enjoys it as much as you do!

Bedømt til 4 ud af 5 stjerner

Customer service …

Customer service was quick to answer my questions

19. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

Thanks for the feedback, Chris! Photos will automatically load according to the date attached to the photo. We also have a 'sort' button if you long-press on one of the photos in the book, it will appear in the top corner. You can then choose how you'd like to sort them!

Bedømt til 1 ud af 5 stjerner

We wanted to send a gift later and it…

We wanted to send a gift later and it sent the gift instantly after I put in the date/time for later.

My mother in law also got a July book in her account for the gift and made the July book then they deleted it and said she shouldn’t have gotten one after my mother in law spent the time to make it.

So that is pretty disappointing when this is our first experience with chatbooks.

17. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We’re sorry to hear this, Courtney! I wasn’t completely sure about your comments, so I’ve sent you an email to get some clarification and look into this further for you.

Bedømt til 2 ud af 5 stjerner

Need to create an account to send a digital gift card ??!

I just wanted to buy a gift card from my sister. I would have preferred to not need to create an account and be signed up for emails as part of that process.

18. august 2024
Chatbooks-logo

Besvarelse fra Chatbooks

Thanks for the feedback, Erin! We set it up this way so that if the Gift Card gets lost, we can still track it through your account. If you prefer, we also offer physical Gift Cards on Amazon. You can unsubscribe from marketing emails anytime—just let us know at support@chatbooks.com if you need help!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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