Been a monthly mini customer for 8 years. I have 4 subscriptions for family. I no longer live in the US and asked to set the subscriptions to not renew anymore. Was told that if they canceled my subsc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve loved using Chatbooks to preserve family memories, but the recent subscription increase from around $30 to $45 feels excessive. A nearly 50% jump is hard to justify, especially for loyal custom... Se mere
Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... Se mere
Virksomheden har svaret
We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.
Kontaktoplysninger
River Run Drive 5314, 84604, Provo, USA
- chatbooks.com
3,7
Middel
2 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 3 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality photo book delivered quickly!
Great job! Quality photo book delivered quickly. Printed hard-copy result exactly as appeared online. This was a last minute gift and it scored big time. Thank you.
16. august 2024
Besvarelse fra Chatbooks
Thank you so much for sharing your experience!
Alexis was patient and helpful when I…
Alexis was patient and helpful when I needed to reorder a 2nd chatbook.
28. august 2024
Besvarelse fra Chatbooks
We're so glad to hear this- thank you!
Birthday memories
This was a birthday gift for my granddaughter. She received it on her birthday and has already ordered her first book. I will order additional subscriptions as gifts for other family members. This makes an incredible and personal gift (that keeps on giving).
13. august 2024
Besvarelse fra Chatbooks
We are so happy to hear that your granddaughter enjoyed her gift! We appreciate your kind words and hope you continue to enjoy our service.
Family Special Events
Love the books I made of my Granddaughters baptism and my son’s college graduation. Family members were excited to receive them. Good quality books
13. august 2024
Besvarelse fra Chatbooks
We are so happy to hear that you were pleased with the books you created!
Absolutely horrible company
Absolutely horrible company. Took my money and never sent the ordered book. Do not waste your time
Addition - the book was created and sent to print. It never arrived and when I contacted customer service they said my account had been cancelled and they were unable to assist. Very poor form
28. juli 2024
Uopfordret anmeldelse
Besvarelse fra Chatbooks
Sorry for the confusion- books are not automatically created and sent to you. Once you purchase the Subscription, you'll need to go in and add photos to the book, you can then send it to print with the Subscription credit! Please reach out to support@chatbooks.com if you need any assistance along the way.
Besvarelse fra Chatbooks
We appreciate your kind words! We're glad you found our site easy to navigate and that your delivery was fast.
January- June 2024 book
Chatbooks is a great way to remember the memories with my husband
9. august 2024
Besvarelse fra Chatbooks
We're so happy to hear that Chatbooks helps you cherish your memories with your husband! Thank you for the nice review.
The best!
Have said it before, but worth repeating: the best quality—paper, printing, binding! Super fast, and great customer service. The best!
9. august 2024
Besvarelse fra Chatbooks
Thank you so much, Laura!
Besvarelse fra Chatbooks
Thank you for your kind words!
Chatbooks are highly recommended!!
Easy to make and beautifully produced while
far less expensive than previously used companies charged.
9. august 2024
Besvarelse fra Chatbooks
We appreciate your kind words about our pricing and are glad you found us to be a valuable option.
This was my first time using Chat…
This was my first time using Chat books. The help line was amazing.
9. august 2024
Besvarelse fra Chatbooks
So glad to hear this, Juanita! Thank you for the kind review.
It is so easy to print my annual photo…
It is so easy to print my annual photo book directly from my Facebook posts.
8. august 2024
Besvarelse fra Chatbooks
W're so happy to hear this! Thank you for sharing your positive experience.
Quick and easy to reorder
7. august 2024
Besvarelse fra Chatbooks
We're thrilled to hear that you found the reorder process quick and easy. Thank you for taking the time to share your positive experience.
Besvarelse fra Chatbooks
We appreciate your kind words about our customer service. We strive to provide our customers with a positive experience, and we're glad to hear that we met your expectations!
Books and photos are amazing
Books and photos are amazing. Beautiful way to keep your babies memories.
I had some issues, but the support team went above and beyond to sort it out and ensure my books were perfect. Would highly recommend.
23. august 2024
Uopfordret anmeldelse
Besvarelse fra Chatbooks
We're so happy to hear you love the books and photos! It's wonderful to know that you're enjoying the memories you're creating. We're also thrilled that our support team was able to help you with your issues and ensure your books were perfect. We are always here to help.
Your platform is easy to use
Your platform is easy to use, and I am always pleased with the resulting books. I look forward to receiving the book I just created, and I know that the recipient will be so pleased!
20. august 2024
Besvarelse fra Chatbooks
We're so glad to hear that you find our platform easy to use and that you're happy with the books you create. We hope the recipient of your latest creation enjoys it as much as you do!
Besvarelse fra Chatbooks
Thanks for the feedback, Chris! Photos will automatically load according to the date attached to the photo. We also have a 'sort' button if you long-press on one of the photos in the book, it will appear in the top corner. You can then choose how you'd like to sort them!
We wanted to send a gift later and it…
We wanted to send a gift later and it sent the gift instantly after I put in the date/time for later.
My mother in law also got a July book in her account for the gift and made the July book then they deleted it and said she shouldn’t have gotten one after my mother in law spent the time to make it.
So that is pretty disappointing when this is our first experience with chatbooks.
17. august 2024
Besvarelse fra Chatbooks
We’re sorry to hear this, Courtney! I wasn’t completely sure about your comments, so I’ve sent you an email to get some clarification and look into this further for you.
Need to create an account to send a digital gift card ??!
I just wanted to buy a gift card from my sister. I would have preferred to not need to create an account and be signed up for emails as part of that process.
18. august 2024
Besvarelse fra Chatbooks
Thanks for the feedback, Erin! We set it up this way so that if the Gift Card gets lost, we can still track it through your account. If you prefer, we also offer physical Gift Cards on Amazon. You can unsubscribe from marketing emails anytime—just let us know at support@chatbooks.com if you need help!
Besvarelse fra Chatbooks
We're so glad to hear that you had a positive experience setting up your book!
Dette er Trustpilot
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