Charter Travel Anmeldelser 

I'm only reviewing the booking experience here as the holiday hasn't happened yet, but I must say Richard has been prompt, responsive, thorough and helpful at every stage. I've read through the 1* reviews (don't we all?) - many of them complain about not getting reminders about the final balance and not knowing they couldn't use a credit card to pay it; all of that is clearly laid out in the information provided before the booking is made and the deposit paid so I haven't found that a problem. All in all, we have a tailor-made holiday with amendments to our original plan, some from our side, some helpfully suggested by Richard, at a very good price.

Claire at Charter Travel in Newbury has been really helpful with not only organising long haul flights for us to New Zealand but recently recommending and putting together a special holiday to Mauritius to include private transfers. Everything was so seamless and the holiday was perfect and met all of our expectations.

Have booked with Charter Travel many times via Peter. He is always so helpful, friendly and efficient as are the rest of the staff. We wouldn’t use anyone else, we trust Peter and Charter, never let us down. Always recommend them when talking about travelling and hope to continue to do so. Many thanks for making things easy.

We have been using Charter for many years, from taking groups of athletes to compete at an event in Florida, for a number of years to our Family Holidays. I have worked with Richard for most of those years and he is always prepared to go the extra mile for us. We wouldn't go anywhere else!
Thank you Richard and everyone else at Charter Travel

I worked with Peter at Charter Travel to build a Disney Orlando holiday (as I couldn't get the hotel I wanted for the full 2 weeks directly). While he couldn't get the dates either (due to an event at the hotel), they did find an amazing alternative at the Gran Destino Tower and Animal Kingdom Lodge for an amazing price. The quotation process was flawless and we when through several hotel combinations over email over a couple of days and emails were always replied to quickly. It was nice to talk to Peter too when we finalised everything and booked it. All the paperwork came through quickly for the hotels and ticket information when I requested it. I later decided to book transfers too, which they sorted quickly and again at an excellent price. I have now been on the holiday and everything was as expected - all seamless - except I didn't get the rooms I requested, instead getting upgraded in both hotels! While this may not have been Charter influencing it, it certainly added to a magical holiday. I have now booked next summer with Charter too (which will be our 3rd Florida holiday booked with them).

Andy at Charter was so helpful and informative when booking a trip to New York for my husband's birthday. He was quick to give me different options and sent links to all the hotels for me to choose from. The whole process was easy from start to finish.

I was struggling to find a company that offered an Orlando Holiday with 7 nights at a Disney & 7 nights at Universal. I came across Charter Travel via a Google search & within 24 hours of me contacting them, I had the package I wanted booked at a reasonable price with very helpful service from Richard.

Linda was so helpful and enthusiastic about our trip from my first enquiry 🥰 she answered all my questions and gave me lots of information, choices and recommendations. We worked together on creating an itinerary that fulfilled my every wish for a trip I’d been dreaming of doing for years.
The rest of the team were great too, seamlessly picking up our plans when Linda was away. There was a last minute issue with one of the hotels and Dawn solved it within 24hrs and we ended up loving the new hotel more than the original choice we had made.

Highlights from Linda’s recommendations were:
- Gallaghers steakhouse NYC
- Cabriolet tour Oahu (the prawn truck was AMAZING!!😋
- The Royal Hawaiian Hotel (THE most comfortable bed & pillow I’ve ever had in a hotel! And the hotel exceeded our expectations in vibe, location, beach and amenities)
The best holiday I’ve ever had!

The Service received as always 5*, i have booked holidays several times with Charter Travel and never had any issues, I have dealt with Richard on a few occasions now and the service was excellent and knowledgeable, really helped with what we needed and nothing was to much trouble.
I would definitely use again and recommend their team to help.

Just come back from Florida and Charter Travel done us proud. Floridays resort was perfect for our group and set in the middle of all the parks locations. Charter Travel told us before we left about all the costs we would incur and found no hidden cost. They delivered a lifetime experience holiday. Thank you .

Thanks again Sean, you’re a star! I’ve used Charter Travel for nearly 15 years, and they always get it right! Great value holidays, tailored to your needs and friendly advice from colleagues that know the resorts! We always come back as they really do know their business! Thank You again Charter Travel!!

Leah at Charter has been so incredibly helpful!
I have booked multiple holidays through Charter, both for Disney and other locations and the service provided has always been excellent.
However, Leah has gone above and beyond for our current booking. Due to reasons beyond our control, we needed to make a change to our booking. Leah set out all of the options clearly to us and was super helpful in supporting us in an already stressful situation. Brilliant as always!

Richard at Charter Travel has been absolutely wonderful, helping us every step of the way. Very happy with the service!

Second time booking our Florida holiday with Richard at Charter travel. The company is first class and I wouldn’t book with anyone else now. They respond quickly to emails and the booking is so easy. Each time if we’ve wanted something a little different it’s never too much trouble. All questions answered and the choice of villas is exceptional. Would recommend them every single time.

Absolutely loved Charter Travel. From the first point of contact Luke was knowledgable and listened to exactly what we were looking for. I felt confident that he was giving me the best advice. If I had any questions he responded to my emails very promptly. I would definitely use Charter Travel again for another holiday. We had the most amazing time in Florida. We have memories we will cherish forever. Thank you once again. Mrs Lusby

We used Charter Travel to book our bespoke trip to Hawaii. I usually book our travel myself, but knowing very little about Hawaii, i decided to contact an expert. From the first contact Linda was amazing. She listened to what we thought we wanted, offered advice on where to stay and what to do. The hotel selections were brilliant. The flights/car hire were very smooth. Would highly recommend.

Booked our 6th holiday with Andy at charter travel. I would 100% recommend. Helpful and knowledgeable and listen to what I wanted. Can’t recommend enough

Andy and the team go above and beyond to make sure your holiday experience is first class.
The prices are excellent and the holiday you book has everything you need and more.
Andy makes sure you get the best possible deal and receive a first class package / experience.
I can't recommend Charter Travel highly enough they are extremely knowledgeable and booking with them is a seamless and fun experience

Always use Charter travel and would never go elsewhere, Andy has looked after my family for 15 years over many trips , ty Andy

Have used charter travel for booking my Disney World holiday on numerous occasions. Always first class personal service off them. Highly recommended