Cool designs, but the quality is actually terrible. The seams fall apart after a few wears, the faux fur sheds everywhere, and the animal prints rub off super fast; they look worn out quickly and are... Se mere
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Se, hvad kunderne siger
Outstanding service from start to finish. There was a pink penny lane coat I was desperate to buy but had missed all the 'drops' online. I contacted customer care and they had one in stock ! Kemen... Se mere
My Bowie jacket started losing fur (inner lining) and I actually can't wear it because pink plastic hair gets stuck on (black) clothes like a cat was sitting on it. For this price I expected more, I... Se mere
Be careful when ordering from the EU! I was shocked by the lack of transparency regarding import costs. For a coat worth €380, I was hit with nearly €200 in customs and DHL fees upon delivery in Germa... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Charlotte Simone, home to London's most iconic coloured fur and faux fur accessories. Shop fur handbags, scarves, phone cases and other accessories online now. International delivery available.
Kontaktoplysninger
Nottingham Place 26, W1U 5NN, London, Storbritannien
- charlottesimone.com
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I really wanted to love my Charlotte…
I really wanted to love my Charlotte Simone coat, but the quality is honestly awful for the price. The lining started splitting after just a couple of wears, and the seams feel weak like they could tear any moment. The fabric doesn’t feel special or durable — it’s giving fast fashion, not something worth a few hundred pounds.
And let’s be real, the designs are heavily influenced by both big designers and small independent brands. Once you’ve seen similar pieces elsewhere, it’s hard not to notice how unoriginal a lot of it looks.
Overall, it’s overhyped for what it is. You’re basically paying for branding and an “aesthetic,” not good craftsmanship. Wouldn’t recommend if you care about quality or originality.
Charlotte Simone coats are indeed cute…
Charlotte Simone coats are indeed cute and make a statement. But their coats have literally shot up by 35%- 40% from one drop to the next. I could justify spending 299 pounds on a coat but not 450 pounds for the same item six months later. Additionally, ship times are highly inaccurate. First they claim, items will start shipping one week after drop closes(each drop is a week long) . Often times you will be waiting almost a full month or five weeks until the item arrives. When their prices drastically rise, hire the appropriate staff to get the items out to your customers in a timely basis.
My coat was over $650 with conversion, paired with the wait times- I would say you can find better, for cheaper with reasonable delivery somewhere else.
As consumers, we expect more.
In love with these jackets so much
In love with these jackets so much , they are so unique and the quality is amazing ! Everyone compliments me when I wear it can’t be happier amazing service too
Style over Quality
Like other reviewers said, Charlotte Simone coats are Style over Quality. They aren't very good quality and run very small. In my case the sizing of the coat didn’t match the description and the pockets were mismatched. The polyester lining feels VERY cheap. I had to return it.
In the end I bought the same coat secondhand as I did really like the style. And I guess that is her strong suit - no one is designing and putting out styles like her, so i guess that is what you are paying for in the end? I just wished everything was more genuine, the quality and the sizing. The influencer marketing gives you an idea to who the coats are geared towards ... in real life the size XL is only fitting for a size 38 DE.
It is better to buy similar coats that are vintage.
Beautiful design, poor quality
I’ve been waiting for months for this new drop. When my order finally came in, I cannot express how underwhelmed I was. It feels like something from Zara, and for how much this cost, that is a blow. I’ve been calling local dry cleaners because of the musty smell that came with my jacket. Still debating whether I’m going to return or not, but never buying from this ‘sustainable’ brand again. Too bad! The coats are gorgeous.
love you charlotte simone
The customer service at Charlotte Simone was absolutely fantastic, especially Kemana. So, I ordered a coat that was too large and I was away in the UAE and missed the return deadline. Not only did they extend my return timeframe, but they answered a gazilion emails from me (IM mildly obsessed with their coats!) patiently and made me love Charlotte Simone even more. Great company and great coats! Thanks so much, sending lots of love from California!
Great service
Bought a jacket for my girlfriend, she loves it! Customer service helped me with pricing and it fits perfect + looks amazing!
My favourite item of clothing I’ve ever…
My favourite item of clothing I’ve ever purchased! I ordered a coat from the latest drop and I love it so much - such good quality and get so many compliments on it too 💖
Love love love
Love love love! Gorgeous quality, I get sooo many compliments. Can't wait for the next collection!
Absolutely love my Charlotte Simone…
Absolutely love my Charlotte Simone coat!
Such good quality and really feels like a coat I'll have for life. Arrived quickly after the drop ended, will definitely be looking to grab another at the next one!
I have been waiting for a refund for 5…
I have been waiting for a refund for 5 weeks!!
Complete scam
Complete scam, the quality is so poor considering the price and looks like something bought from a chinese website.
Terrible customer service that never return your money even though you have sent back the jacket.
Nice design, poor quality.
I rarely leave bad reviews but felt like this needed to be addressed and after seeing similar ones hopefully the company takes this more seriously.
I purchased a coat just under a year ago. I have worn it a handful of times and it has a hole next to the bulky seam- quite a faff to fix and I expect this will cause issues in the future too. For an item of this price, you would expect it to last you years! And the way they pride themselves on being slower fashion etc it just feels so disappointing. I have personally never had holes in any of my coats that I have had for years ? It seems that these coats are style over substance completely & they are not fit for purpose.
The response I had was also disappointing, they shifted the blame on me and as expected blamed it on ‘wear & tear’ but as I mentioned, when do coats develop holes after a few wears it is ridiculous. I should have known baring in mind it doesn’t even come with lining and the fur falls off with every wear. I am so so disappointed and would never recommend these coats to anyone especially for the price point. Much better to buy secondhand/ vintage.
I never usually write reviews but I…
I never usually write reviews but I felt compelled to after my recent experience with Charlotte Simone. I purchased 2 coats from the recent drop and I’m in love with them! I emailed customer service to organise an exchange for a different size, they responded so quickly and I got my new coat so quickly too! Will definitely be purchasing again 🩷
Disappointing Coats !!!!!
Communication with this company is extremely poor I have ordered two coats now in separate drops My most recent coat I ordered was Lexy Looks a beautiful coat on the web site It arrived and I was so disappointed The pink faux fur on the sleeves was of such poor quality The material felt poor and the Charlotte Simone label was not sewn on straight !!!!! The sizing is all wrong too the Large is more like an 8
The previous coat was also of very poor quality !! For the price of these coats I would not bother
10/10 for the designs but the company lets itself down by the poor quality of the coats and customer service
Bad Quality
My Bowie jacket started losing fur (inner lining) and I actually can't wear it because pink plastic hair gets stuck on (black) clothes like a cat was sitting on it. For this price I expected more, I'm very disappointed.
Wrote an email to customer service, after a while they replied and told me to gently use a blow dryer so lose hair falls off... it didn't solve the problem.
Superb service and stunning coats
Superb service! Having bought two coats, I needed to double check I had bought the right size and made a call and was looked after so well. Even email correspondence has been swift and faultless.
The coats are everything I dreamed of and more! I couldn’t be happier :-) well done!
Beautiful coats but poor quality
Beautiful coats but poor quality. The lining in my coat started coming undone at the seams from the first wear, and after a few more wears more of the internal seams are ripping and look terrible despite me being very careful with the coat. Materials don’t feel like good quality either. Doesn’t reflect the high prices.
Love this brand!
Love this brand! I purchased the cropped leopard coat and I'm already eyeing a second one. Very high quality product. Love supporting small local brands. Highly recommend!
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