DO NOT EMPLOY!!!! awful people to deal with, quoted me, then tried putting pressure on for more money the following day, my furniture was damaged, awful company!!! use them at ur own risk!!!
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Se, hvad kunderne siger
The guys that helped did a fantastic job, loading and unloading, making sure everything was handled with care. The price was very reasonable as some quotes I received were almost double. They made a v... Se mere
Excellent Value with awesome admin staff and friendly and capable movers. Cosmin made the process to just the requirements by video call for the quote. Price was fantastic value. All communic... Se mere
Changing Keys exceeded my expectations and gave me reassurance and peace of mind with my move. Excellent customer service provided by Cosmin, any queries were dealt efficiently and timely. On the day... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With 7 years of expertise, Changing Keys delivers exceptional house removal services across the entire UK, transforming the moving process into the best experience possible. Whether it’s a long-distance relocation, a short local move, or anything in between, we’ve got you covered. Our comprehensive offerings include packing, unpacking, dismantling and reassembling furniture, waste clearance, and even cleaning—taking the stress out of every step. We pride ourselves on flexibility with same-day bookings and a precise 1-hour arrival window, ensuring convenience and reliability. At Changing Keys, our mission is simple: to provide top-notch service with care and professionalism, making your move smooth and seamless, wherever you’re headed!
Kontaktoplysninger
Storbritannien
- 0330 122 9201
- info@changingkeys.co.uk
- changingkeys.co.uk
4,5
Fremragende
127 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service. Great flexibility and communication. Highly recommended
6. juni 2025
Uopfordret anmeldelse
Straightforward and satisfactory
Straightforward to set up, given a good price. The driver arrived on time the next day and took everything from the front door, and when we got to the destination we took the boxes up to the second floor together. Boxes were handled with no damage. Happy with the service and would use again.
8. juni 2025
Uopfordret anmeldelse
Booked 2 vans for a job
Booked 2 vans for a job
Explained we have a full 20ft container
Quoted £1000 for 2 vans 2 men
Got a call on the day of moving that it won't fit need 1 more van and another £500
Still didn't take everything
So I had to pay extra storage and then sort the rest out myself
The first 2 vans turn up with barely anything in
The guy is a scam man who just subs it out to random people
Did not look after my furniture at all
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Changing Keys - House Removals
Dear Mr Taylor,
We really appreciate the time you spent leaving us this feedback.
A few notes about your move with us:
-We requested for an inventory to be sent 3 times only to receive vague answers.
-The initial price for the rescue van was £530 which we brought down to £370 to help out.
-The van departed from the storage place with the approval of your family member that said it's ok for those things to stay back.
-We contacted you by email and text to offer you a courtesy van for the remaining items with no response on your behalf.
Your feedback is important to us and we will improve based on it.
Regards,
Changing Keys Team.
Great Service
The movers were running late but the management was very professional. When they did arrive they did a great job and even refunded me for the extra half hour I had paid. I recommend this company.
11. maj 2025
Uopfordret anmeldelse
Saved the day
I had a last-minute items to be moved and they came through at the right time. No delays and a good attitude to work.
Keep it up
15. maj 2025
Uopfordret anmeldelse
It was seemless and smooth
It was seemless and smooth. The driver was helpful in loading and unloading.
1. april 2025
Uopfordret anmeldelse
I organised a loft clearance with them
I organised a loft clearance with them. Excellent quick response. The job was done within 2 days. The men arrived on time as & done an excellent job. Would definitely recommend & use again. All at a reasonable price.
2. april 2025
Uopfordret anmeldelse
Smooth move from start to finish
The team communicated excellently from quote to completed move. There were some traffic related delays, but I was kept in the loop every step of the way. The movers were polite and professional, and everything was sorted in no time. Reasonable price as well. Definitely recommend :)
25. marts 2025
Uopfordret anmeldelse
Excellent service and competitive…
Excellent service and competitive pricing. Would highly recommend.
22. marts 2025
Uopfordret anmeldelse
Good price/quality ratio
Paris was very helpful, efficient and cheaper than other services
22. marts 2025
Uopfordret anmeldelse
Booked last minute and they saved the…
Booked last minute and they saved the day
19. marts 2025
Uopfordret anmeldelse
Great experiance for moving
Great experiance for moving. Communications are easy friendly, and helpful with reasonable price.
15. marts 2025
Uopfordret anmeldelse
I received an amazing experience
I received an amazing experience. They were professional, always contactable and friendly. Answered their what’s apps in seconds, and even on a Sunday. Would recommend and I will be using again. 10/10
9. marts 2025
Uopfordret anmeldelse
The service of this company was excellent
The service of this company was excellent!!!!! The driver transported our furniture all the way from Cambridge to Scotland for a very cheap price. I would use these guys again and again and I would recommend them to anyone!! Very good service. Thank you for going the extra mile to transport our furniture.
8. marts 2025
Uopfordret anmeldelse
Most reliable driver to help and…
Most reliable driver to help and support move. Understanding and communication was great
24. februar 2025
Uopfordret anmeldelse
Really helpful and a great price
What great people at changing keys. Really competitive prices and a lovely human touch. Other business force you to fill out forms and are too busy to use common sense. Great experience today and will be using you guys again any time I need to move anything. Highly recommend
25. februar 2025
Uopfordret anmeldelse
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