Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Se mere
Virksomheden har svaret
Received an email to say that there was a 'small' problem with my order of one week ago. The item was not available and its appearance on the Chadwicks website was a mistake. Luckily TJ Mahony has it!... Se mere
Absolutely brilliant company to deal with. The staff are amazing, so helpful, understanding and always willing to go the extra mile. Couldn’t fault them and would highly recommend! ⭐️⭐️⭐️⭐️⭐️
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktoplysninger
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
God
368 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
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Multiple deliveries instead of one.
Delivery drivers themselves very nice. But order came in 2 separate deliveries and communications with Chadwicks was not great or very easy. Email and text to say product was out for delivery arrived after product had been delivered.
9. august 2026
Besvarelse fra Chadwicks
Hi Nick,
Thank you for taking the time to leave a review. We're pleased to hear that you found our delivery drivers friendly and helpful.
However, we sincerely apologise for the inconvenience caused by your order arriving in multiple deliveries and for the poor communication surrounding the delivery updates.
Your feedback has been noted and will be shared with the relevant teams as we continue to improve our delivery communications and customer experience.
Kind Regards,
Chadwicks Customer Support
Perfect again
Perfect again. Start to finish. Good website, products & delivery. Driver also happy fella, good craic.
9. august 2026
Besvarelse fra Chadwicks
Hi Ed,
Thank you for your 5-star review. We're delighted to hear that you had another perfect experience with us from start to finish.
It's great to know that you were pleased with our website, products, and delivery service, and we're especially happy to hear your kind comments about our driver. We'll be sure to pass your feedback on to the team.
Thank you for your continued support, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service everyone was superb…
Great service everyone was superb couldn’t recommend highly enough
16. august 2026
Besvarelse fra Chadwicks
Hi Gerard,
Thank you for your 5-star review. We're delighted to hear that you received such excellent service and that our team made a positive impression.
Providing outstanding customer service is something we strive for every day, so it's wonderful to know that everyone involved was so helpful.
Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Wendy,
Thank you for your 5-star review. We're delighted to hear that your order was delivered quickly and that you received a call in advance to let you know it was on the way.
It's especially great to hear your kind comments about our delivery driver. Providing a friendly, professional service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi William,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived as promised.
Providing a reliable and dependable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I ordered online a Methven Hawei Flexi…
I ordered online a Methven Hawei Flexi Sink Mixer With Pull Down Hose Item code: 79530 for €190.54 and selected the Sallynoggin shop for collection. the exact same item was priced @ €180 in the store. A staff member tried to contact a manager without success but said they would get back to me when available. That's the last I heard.
7. august 2026
Besvarelse fra Chadwicks
Hi Pat,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration and disappointment caused.
We understand your concern regarding the difference between the online price and the price displayed in branch. We are also sorry to hear that, after raising the issue in store, you did not receive the follow-up you were expecting.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter.
We appreciate you bringing this to our attention and look forward to resolving your concerns.
Kind Regards,
Chadwicks Customer Support
The fence was delivered on time in…
The fence was delivered on time in perfrct condition and the delivery man was helpful, polite and cheerful.
15. august 2026
Besvarelse fra Chadwicks
Hi Fliona,
Thank you for your 5-star review. We're delighted to hear that your fence was delivered on time and arrived in perfect condition.
It's especially great to know that our delivery driver was helpful, polite, and cheerful. We'll be sure to pass your kind comments on to the team, as feedback like this is always appreciated.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
Great service - next day delivery for a few bits I needed for a DIY project.
7. august 2026
Besvarelse fra Chadwicks
Hi Martin,
Thank you for your 5-star review. We're delighted to hear that you received next-day delivery and were able to get the items you needed for your DIY project so quickly.
Providing great service alongside fast and reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Always find them very easy to deal with…
Always find them very easy to deal with in Castlebar
7. august 2026
Besvarelse fra Chadwicks
Hi Kevin,
Thank you for your 5-star review. We're delighted to hear that you consistently find our Castlebar branch easy to deal with.
Providing friendly, efficient service and making every customer experience as straightforward as possible is something we strive for every day.
We appreciate your continued support and thank you for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Grigor,
Thank you for your 5-star review. We're delighted to hear that you found our delivery service very professional.
Providing a reliable and professional experience from order to delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Ordered from the website and collected…
Ordered from the website and collected the next day
13. august 2026
Besvarelse fra Chadwicks
Hi Geraldine,
Thank you for your 5-star review. We're delighted to hear that you found our website easy to use and that your Click & Collect order was ready for collection the very next day.
Providing a convenient online ordering experience along with a smooth collection service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of the goods and that everything arrived on time.
Providing quality products alongside a reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Order delivered late
The item I ordered was supposed to be delivered the following day but wasn't. I believe this was down to a staffing issue. I accept that these things can happen. What I would find fault with is the lack of communication and explanation when I was trying to find out what had happened to my order.
12. august 2026
Besvarelse fra Chadwicks
Hi Ciaran,
Thank you for taking the time to leave a review. We sincerely apologise that your order was not delivered within the expected timeframe and for the lack of communication when you contacted us looking for an update.
We understand that delays can occasionally occur, however we appreciate your comments regarding the importance of keeping customers informed when issues arise. Clear and timely communication is something we take seriously, and we're sorry that this was not your experience on this occasion.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the quality of our products and the speed of delivery.
Providing exceptional products alongside a fast and reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
They canceled my order
I ordered something and then had that order canceled because they don't deliver to my location but they never told me that at the checkout. I had bought other products on the back of using the things I bought from Chadwicks that then got canceled. Now terrible really.
13. august 2026
Besvarelse fra Chadwicks
Hi Brian,
Thank you for taking the time to leave a review. We sincerely apologise for the disappointment and inconvenience caused by the cancellation of your order.
We understand how frustrating this must have been, particularly as you had made other purchases based on the expectation that this order would be fulfilled. We appreciate the impact this had and are sorry that your experience fell short of expectations.
We are aware that a member of our Customer Care team has already been in contact regarding this matter, and the branch involved will be contacting you directly shortly to discuss this further.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Great service
5. august 2026
Besvarelse fra Chadwicks
Hi Lyuda,
Thank you for your 5-star review. We're delighted to hear that you received great service.
Providing excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Undine,
Thank you for your 5-star review. We're delighted to hear that your order was delivered on time, with no issues, and that the items arrived safely packaged.
Providing a reliable delivery service and ensuring products reach our customers in excellent condition is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Eamon,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our service and the speed of delivery.
Providing excellent customer service alongside fast and reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Johnny from Ballinasloe shop took care…
Johnny from Ballinasloe shop took care of the order.
Made sure I received parts earlier than expected.
Always great service.
12. august 2026
Besvarelse fra Chadwicks
Hi Sean,
Thank you for your 5-star review. We're delighted to hear about the excellent service you received from Johnny in our Ballinasloe branch.
It's great to know that Johnny took care of your order and ensured you received the parts sooner than expected. We'll be sure to pass your kind comments on to him, as recognition like this means a great deal to our team.
Thank you for your continued support and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
great product and came on time
5. august 2026
Besvarelse fra Chadwicks
Hi Frederick,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the product and that it arrived on time.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
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