CG New Build Snagging  Anmeldelser 

I could not recommend Chris enough. The actual snagging itself was incredibly thorough and detailed and Chris worked diligently amongst the chaos of endless boxes and people moving in! As a person, he is warm, approachable and friendly which makes a real difference when he is inside your brand new home. The report was sent quickly and was well structured and organized meaning that I could share it directly with the site team. It organized all snags into clear categories with what was needed to recitfy as well as which NHBC code of practice the snag violated. This made me feel confident in seeking for them to be rectified and following them up. The aftercare Chris provides goes far beyond the initial snag. Chris has communicated directly with the site team to ensure things are being done and due to his indepth knowledge is able to say exactly what needs to be said. He has checked in with me to offer advice and guidance and has been a real helping hand when dealing with customer care issues. Buying a house is such a big investment and I would genuinely recommend Chris to anyone who is purchasing a home. He is worth his weight in gold!

We commissioned Chris to do a post completion snagging inspection having done research into who we wanted to undertake the work. Chris was professional from the outset and communications clear. He respected our property and put things back neatly in their respective place. He did a thorough inspection inside and out, identifying snags we would never have done so on our own. He clearly explained his findings and provided us with a comprehensive report the following day with his findings, backed with the relevant legal requirements, and a recommendation for remedial works. Chris has also been on hand to answer follow up queries as we get the remdial work completed by the builders. We know for a fact Chris has saved us a fortune in the long term and won't hesitate to recommend him to others purchasing a new build. Thank you for your ongoing support.

Moving into a new build can be incredibly overwhelming, and we were struggling with a mountain of snags before speaking to CG New Build Snagging. We desperately needed specific guidance to help us navigate the process and get results, and Chris gave us exactly that.
His inspection was incredibly thorough. He flagged issues in places and things we would have never even considered looking at. The resulting report was highly professional and left the homebuilders with no choice but to complete the repairs. Chris's support didn't stop there either; his guidance on how to handle the developers was invaluable. We couldn’t have achieved this result without him. Highly recommend!

Chris has been amazing. Very flexible and accommodating to our last-minute and unexpected survey. He produced a very detailed report with not only all the snags but also additional information for us as new owners - very much appreciated! Chris focused exactly on the areas I asked for and he gave us visibility and peace of mind. Definitely worth it!

Honestly, where do I start. Chris from CG Snagging has been an absolute God sent. He did a thorough job, found so many issues that wasn’t in accordance to NHBC that a general home owner wouldn’t know about. The builders had no choice but to fix them. His report don’t just list the issues but also list the NHBC rules - I absolutely loved that :)
Chris is very professional and he doesn’t just snag, send the report and disappears, he’s there if you have any follow up questions or concerns regarding your house snags- (Just last month I messaged for advice).
He was more than worth the money and I recommend him to all my friends and colleagues who buy new houses.
May he be blessed.
Thanks Chris

Chris service was exceptional I will give him 10/10. He was so helpful in identifying every snag that needed to be fixed and did a very meticulous report to capture all the defects that were identified. I will recommend him over and over.

Chris was extremely helpful and very knowledgeable. We have been in our new build for just over one year and were a little cautious about having an external snagging report done. I have to say that it is such a relief to have this report as Chris highlighted many issues with our property that were 'hidden' from view. Chris explained everything in detail both in the report and in person. He spent a whole day at our property and was very meticulous. He respected our property and was very friendly. I have to also note that his 'aftercare' is also very pleasing, asking to be kept in touch with responses to work needed to be undertaken. Any further questions we had, he was happy to respond. He was also very helpful in wording our response to our builder. Thank you again Chris. I would recommend him to anyone that asked.

Chris was incredibly knowledgeable, professional and supportive from beginning to end.
We were recommended Chris by neighbours on our new build developer who gave him a glowing review. From the point we made contact everything was very thorough, clear and professional.
Chris is very friendly, approachable and supportive and has a clear genuine passion for getting the best results for his clients.
He was very respectful and tidy when in the home, explained exactly what he’d do and worked around us working from home.
Report was shared in a timely manner and incredibly thorough. We had some push back from our builder and he supported with how to best approach the response and what we should accept and not.
We’d recommend to anyone thinking about having Chris snag their home.

Chris was fantastic right from the beginning helping us with where we stood as a customer when the builder was trying to tell us incorrect information.
The cost of the inspection is irrelevant as he has saved us more money than they survey cost multiple times over!
Fortunately or unfortunately Chris Identified approximately 100 issues with our property, ranging from minor cosmetic defects to missing cavity insulation.
Of the 100 issues documented the builder only disputed 1 as Chris provided all the evidence required.
We are now 5 months on and we are down to 5 issues left to resolve, Chris has offered his support after the initial visit to ensure the builder did as they should.
I could not thank him enough and recommend him to anybody.

Chris was professional and provided a great service and report. His survey identified many things we would not have found that would cost thousands to rectify.

Chris has also been working with me with great after service help as the builders are being difficult which has given me more confidence to get the issues sorted.

Chris is very professional and thorough. His report is incredibly detailed and has given us an insight into the many issues in our new build that we were unaware of. I would highly recommend using CG new build snagging if you buy a new build house.

Fantastic service... Chris spent a full shift on a hot and sweaty Saturday meticulously interrogating our New Build.

Despite us sharing some of our areas of concern he went about it himself with a fine tooth comb and more or less found all our items and more!

More importantly he has highlighted a significant foul drain issue which we wouldn't of been aware of until it got bad and worryingly would've potentially been outside of our warranty with the developer.

A kind, caring and courteous individual that strives to ensure his clients receive a comprehensive and detailed report for his customer to strike back at the issues left by the developer.

It's a service we'll only use once as we don't intend to move home again but we undoubtedly made the right choice in choosing CG New Build Snagging!

Chris spent eight hours at our new build.
He was meticulous, producing a very detailed and comprehensive report.
We are very grateful for his help and support.

We were so lucky to have our new build house snagged and surveyed by Chris at CG New Build Snagging. We as a family are so impressed with the service Chris provided us with. We can't find enough words to praise, thank and express our sincere gratitude to Chris for the amazing job he did on our home. If it wasn't for Chris' massive efforts and excellent work, we would have never picked up or noticed the issues and snags around the house. Chris is so professional, accurate and punctual. He attended our house exactly in time and spent almost 8 hours inspecting every single detail around the house inside and out. He gave us an excellent detailed report which helped us to the maximum and strengthened our position during the meeting with the developer. After the head site manager and the customer services lead saw the inspection report they felt so embarrassed and they came to us to apologise for the issues and snags found in the house, they logged them all as per Chris' report and worked on them all.
Never think a snagging survey is not important for new builds, absolutely not, it is super important because you can't just trust that the house is perfect and ideal because it is new. In our new build Chris found 90+ snags that the developer admitted all have to be repaired to comply with new build regulations and NHBC warranty.
If you are looking for new build snagging, there is only one name to look for, Chris from CG New Build Snagging. Highly recommended.

Fantastic support and service from the initial inquiery through to post snag completion care and advice.
Reassuring, caring and kind natured makes the newbuild purchase journey less daunting!
A well structured report, easy to follow and read with all legislation/manufacture guidlines added to provide evidential justification to points raised.

After looking into many snagging companies we went with CG New Build Snagging based on the reviews and initial chat with Chris. He explained the process and what he looks for in simple terms - this gave us lots of confidence. Chris was also very accommodating with our need to change days (as our completion was delayed) - we were also able to get him booked in within 7 days of completion which meant all minor cosmetic snags were covered. Chris arrived promptly on the day and informed us through the day of any major issues so we could get the builders in there and then. Chris then sent over our report within 48 hours - this was very detailed and explained it in a way we could understand. This was forwarded to our developer who said it was a very professional and detailed report. Chris also offers ongoing support so you can check the developer has fixed issues correctly.

Chris himself is very polite, friendly and we were able to leave him in our home while we were out. We would highly recommend him and getting a snagger for your new build!

Absolutely fantastic service from Chris at CG New Build Snagging. Truly best in class—his attention to detail, and his knowledge and experience is unmatched! The report was incredibly thorough and came through fast so we could give it to our developer. Chris is a true professional in this industry, and we genuinely couldn't recommend him more. 5* Service

Throughout the process Chris was clear and concise with his communication. Attended punctually and was meticulous in his work.
He then provided an incredibly detailed snag report the following day and after speaking with my building site manager the feedback I received about Chris work and report was very positive indeed.
The site manager commented that the way in which Chris constructs and details his reports are as good as he has seen!
Chris listed snags, the issues these could cause and provided supporting evidence to back up his thoughts.
This report will now assist me to get these issues rectified.

Chris has been excellent and I'd absolutely recommend him.

Everything he picked up was right to be raised, as confirmed by our Site Manager. The defects picked up were true defects, not just minor cosmetic items for the sake of filling a report. He undertook thermal imaging on the house and identified several cold spots, something we just wouldn't have known ourselves.

The report was extremely comprehensive and made clear what was an urgent must fix versus a 'to-do'. For example, our Carbon Monoxide detector was missing despite the Site confirming it was definitely a combined CO/Heat detector. He went out of his way to follow up on why it couldn't possibly be one (the company didn't make them!!!!) and he checked this directly with a Rep for the company. The Site also told me the report was useful and they appreciated the way he'd structured it (especially since ours was lengthy!)

He went above and beyond to help us with some bits and explained everything so we could understand the expected standard.

Chris was here for most of the day; he barely stopped and was clean, tidy and respectful.

In terms of aftercare he's been great too. We have a defect (that was very clear to everyone) but needs further independent inspections. Chris has continued to help us with this issue, helping us to challenge what we're being told when we feel we're being fobbed off by the Contractors. We're extremely grateful as first-time new build buyers.

He's been invaluable.

My experience with Chris on the 15th of January 2025 was very professional and courteous. Chris came all the way to us in Derby Chris bridged the gap for me, for the experience I lacked as a first time buyer and buying a new build. His work was very professional and thorough. He explained his report to me very clearly , highlighting things that would need immediate attention from the builder. I will definitely recommend Chris.