CEWE Anmeldelser 1.084

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time using Cewe and delighted with the results. Creating the photo book was easy to navigate and allowed for personalisation. Being able to save your project and go in multiple times is very han... Se mere

Bedømt til 5 ud af 5 stjerner

I recently created a boxed Wedding Album gift for my niece. CEWE album was top class, the quality, service & price was beyond my expectations. I loved all the choices of design, colour, print etc whic... Se mere

Bedømt til 1 ud af 5 stjerner

The print was done well, but unfortunetly the frame was damaged during transit as the picture wasnt wrapped in bubble wrap, just in cadboard and zipties. I emailed CEWE and sent pictures but no one... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m very happy with my photobook. It turned out exactly the way I wanted. The book looks beautiful and the quality is very good. The whole process was also not too difficult. Of course, if you are cr... Se mere

Virksomhedsoplysninger

  1. Fotoprinttjeneste

Om CEWE

Skrevet af virksomheden

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

PICTURE PERFECT

The quality of the website was easy to use. The cost of the product was very fair. Picture quality was high spec even though I went with cheaper selection.
I will be a returning customer.

31. december 2024
Bedømt til 5 ud af 5 stjerner

Great quality products

Great quality products. I had an issue with delivery and Cewe support were very helpful and prompt with their assistance. Highly recommend.

21. december 2024
Bedømt til 5 ud af 5 stjerner

Photo Book

I just purchased a photo book. Simple to create and delivered on time. The item was delivered in good condition. High-quality material.

22. december 2024
Bedømt til 5 ud af 5 stjerner

Excellent quality prints.

Excellent quality prints.
Took a little bit of time to arrive but i had only ordered before Christmas so to be expected.
Would love if there could be a " Do not bend" sticker on the package as my postman bent it to get through the letter box

18. december 2024
Bedømt til 1 ud af 5 stjerner

Paid for priority delivery to get…

Paid for priority delivery to get delivered in time for Christmas and it still hasn’t been delivered

17. december 2024
CEWE-logo

Besvarelse fra CEWE

Dear N/A

We are sorry to hear that you were not satisfied with our service.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

I have reviewed the correspondence with my colleague and can see that your order is now out for delivery, and she has provided you with the tracking information. You have also been offered a 30% refund on your order, or if it is no longer needed, you are welcome to return it for a full refund. We have yet to receive a response from you regarding your preference.

We sincerely apologise for any inconvenience this may have caused and look forward to hearing back from you. Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Bedømt til 5 ud af 5 stjerner

The calendar was absolutely beautiful

The calendar was absolutely beautiful. Perfect Christmas gift. Photos were beautiful quality. Very happy with this purchase!

I will say, seeing my phone number and email on the package made me a bit uncomfortable and seems like it’s not best practice.

Thank you. Regardless of that I would order again.

17. december 2024
Bedømt til 1 ud af 5 stjerner

Very disappointing

I placed my order on 10 December 2024. It should have been delivered between 18 and 20 December 2024. It was supposed to be a Christmas gift. Unfortunely to date, I have not received my order. No contact from CEWE to explain the situation or simply say sorry.

10. december 2024
CEWE-logo

Besvarelse fra CEWE

Dear Kate

We are sorry to hear that you have still not received your order.

I have checked your correspondence with my colleague and can see that on 20.12.2024 we let you know that due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

However, recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Bedømt til 1 ud af 5 stjerner

I haven't recieved my parcel which was…

I haven't recieved my parcel which was ordered dec 7th and was hoping to give as a Christmas present

5. december 2024
CEWE-logo

Besvarelse fra CEWE

Dear Louise Duggan

We are sorry to hear that you have still not received your order.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

We recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Bedømt til 5 ud af 5 stjerner

Great result just take your time

It is difficult to gauge how the finished product will come out when you are doing it on a laptop. However we took the chance put the information together and when the finished product did arrive we received something that was much better than we were expecting. I would recommend it it does take time but if you are patient you will easily overcome any of the issues with placements of photos etc. I did try some other apps but I found this one the best by a mile.

14. december 2024
Bedømt til 2 ud af 5 stjerner

Item did not arrive on time.

Item did not arrive on time.

13. december 2024
CEWE-logo

Besvarelse fra CEWE

Dear Tom Hogan

We are sorry to hear that you were not completely satisfied with our service.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. Although this work has now been delivered, they did have a backlog which took longer to clear.

While the storm was out of our control, we understand how receiving your order late must have been frustrating, and for that, we sincerely apologise.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Bedømt til 5 ud af 5 stjerner

Simon

The photos are of very good quality and sent safely without any damage.

7. december 2024
Bedømt til 5 ud af 5 stjerner

Was delighted with my album.

Was delighted with my album.
Photos were of high quality, speedy delivery, extremely happy with the wedding album.
The numerous choices of page format gave the wedding album a unique feel. Was so happy with the end results.

10. december 2024
Bedømt til 5 ud af 5 stjerner

Highly recommend

Website it's easy and simple to use, high quality products fast delivery, customer service responded fast. Highly recommend

11. december 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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