Order #12395 Extremely disappointing experience. The shoes arrived much too big, so I initially tried to exchange them for a smaller size, but the system kept showing an error and wouldn’t let... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Per la seconda volta ho acquistato direttamente dall'azienda attraverso il loro sito e mi sono trovata sempre bene. Mi piacciono molto i le loro scarpe che trovo originali e di buona qualità. Leggo re... Se mere
I bought boots directly from their webpage and got 2 left boots! I understand mistakes happen and immediately wrote to customer service. I have never received any feedback! I will return them now thiu... Se mere
Ich bin sehr zufrieden mit der Lieferung meiner Schuhe. Innerhalb von 2 Tagen war meine Bestellung bei mir zu Hause. Die Cesare Gaspari Schuhe ist toll. Leicht, voll Leder und unbeschreiblich bequem!... Se mere
Virksomhedsoplysninger
- Støvlebutik
- også i
- Tøjbutik
Skrevet af virksomheden
Cesare Gaspari, an elegant fusion of tradition and modernity. This brand is the epitome of timeless chic, imbued with the essence of European style and craftsmanship. Cesare Gaspari seeks to redefine luxury fashion by embracing both contemporary design and the everlasting allure of classic aesthetics. Each piece, crafted with meticulous attention to detail, resonates with the passion for artistic expression and the desire for individuality.
Kontaktoplysninger
2,3
Under middel
69 anmeldelser
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No envían el producto
No envían el producto, tienen un solo teléfono de atención al cliente que NO atienden, no hacen seguimiento del pedido, no sabes si llegará o no. No responden los emails, no te informan. Servicio nefasto. No comprar aquí.
8. maj 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Estimado Cliente,
Lamentamos mucho escuchar sobre tu experiencia y comprendemos perfectamente tu frustración. Para poder ayudarte de la mejor manera posible y dar seguimiento a tu caso, necesitamos tu número de pedido, ya que no podemos localizarlo solo con tu nombre.
Por favor, envíanos esta información a través de info@cesaregaspari.eu para que podamos revisar el estado de tu pedido y ofrecerte una solución lo antes posible.
Agradecemos tu paciencia y trabajaremos para mejorar en todos los aspectos necesarios.
Atentamente,
My Winterboots broke after 3 months
My Winterboots broke after 3 months. This is unacceptable for 130 euro shoes.
From the beginning, the shoes did not make a high quality impression, but they looked so stylish that I kept them.. now they are going to the trash. Buying bad quality shoes like cesare gaspari is not sustainable at all, and I really regret supporting that brand.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Cinthia,
Thank you for sharing your experience with us. We are truly sorry to hear that your winter boots did not meet your expectations, especially after such a short time. We understand how disappointing this must be, and this is certainly not the level of quality we strive for with our products.
Please know that we take your feedback seriously and would like the opportunity to make this right. We encourage you to contact our customer service team with your order details so we can review the issue and discuss possible solutions. Your satisfaction is important to us, and we are continuously working to improve the quality and durability of our products.
We appreciate your feedback and regret that your experience has been less than satisfactory.
Kind regards,
Mieser Kundenservice
Mieser Kundenservice, man erhält keine Antworten, nur automatisierte Mails. Retouren müssen teuer selbst bezahlt werden ins Ausland. Schlechte Qualität der Ware.
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Alexandra,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you have experienced. We understand your frustration with our customer service and return process, and we’re continuously working on improving our communication to ensure timely and personalized responses.
Regarding the return costs, many retailers, including us, charge for return shipping to help manage the operational expenses involved in international returns. These include handling, quality checks, and restocking. It also encourages more conscious purchasing decisions to reduce environmental impact. However, we understand how this may feel frustrating, and we are reviewing our policies to ensure they are as fair and customer-friendly as possible.
We also take your concerns about product quality seriously and will pass this feedback on to the relevant teams for review. If you still need assistance or have any unresolved issues, please contact our customer service team, and we will be happy to help.
Kind regards,
Optisch der Renner bei Schuhen
Optisch der Renner bei Schuhen. Es wird hier von Leder gesprochen. Zumindest bei den 3 Paar, die ich bestellt habe, kann man nicht von Leder sprechen es dürfte PU Leder sein, das sollte aber auch gekennzeichnet werden. Wenn der Schuh beim Material mit Leder beschrieben wird, geht man von Echtleder aus. Ein Schuh war gefüttert, hier stand Wolle, auch dies war irgendeine Kunstfaser. Leider enttäuschend was die Qualität angeht. Optisch sind sie allerdings top und mal etwas anderes. Allerdings mag ich Kundentäuschung so gar nicht
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Customer,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the visual appeal and unique design of our shoes, but we’re truly sorry to learn that the materials did not meet your expectations.
We take product descriptions and transparency seriously, and your concerns about the leather and lining descriptions are something we want to address immediately. If there was any confusion or discrepancy in the labeling, we sincerely apologize and will investigate this further to ensure our product descriptions are accurate.
Please feel free to reach out to our customer service team with your order details, and we will be happy to look into this .Your trust is important to us, and we value your feedback to help us improve.
Kind regards,
LEIDER habe ich eine ganz schlechte…
LEIDER habe ich eine ganz schlechte Erfahrung mit dem Shop Cesare Gaspari gemacht👎!!! Ich kann keinen Stern vergeben, damit aber die Bewerbung durch kommt, muss ich einen anklicken, das mache ich aber sehr ungern!
Ich habe defekte Stiefel bekommen, die Farbe war total blass und unebenmässig, diese Stiefel konnte man nicht tragen! Ich habe sie also zurückschicken müssen, auf eigene Kosten (21€ mit GLS!!!), nach Polen. Ich habe den Shop mehrfach kontaktiert und wollte die kaputte Schuhe ersetzten lassen, habe aber weder Antwort, noch Rücksendeschein bekommen… Bin richtig wütend und werde NIE wieder bei dem Shop einkaufen! Man muss alles selber zahlen, Cesare Gaspari übernimmt die Rücksendekosten nicht, was schon sehr sehr unfair ist, nicht mal bei defekten Artikeln, oder bei Umtasch😡! Der Kundendienst bei dem Shop antwortet nicht, man fühlt sich richtig verarscht👎👎👎!
Kaufen Sie nicht bei Cesare Gaspari!!!
26. januar 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Customer,
We are truly sorry to hear about your disappointing experience with our store, and we sincerely apologize for the inconvenience caused. It is never our intention for any customer to feel frustrated or unheard. I want to assure you that your feedback is taken very seriously.
Upon reviewing your case, I can confirm that the refund for your order has been processed. We deeply regret the miscommunication regarding the return process and the lack of timely response. We understand how frustrating it can be to deal with defective products, and we will work on improving our return policies, especially for items that don’t meet quality standards.
We genuinely appreciate your feedback as it helps us improve, and we are committed to offering a better experience moving forward. Should you have any further concerns, please don’t hesitate to contact us again, and we will do our best to assist you.
Kind regards,
Echte Hingucker aus Echtleder
Habe bisher 2 Paar Schuhe von Cesare Gaspari gekauft.
Sind was ganz besonderes. Sehr außergewöhnliche Muster und auch Formen die mir sehr sehr gut gefallen. Beide sind echte Hingucker aus Echtleder und super bequem.
Ihr Geld sind sie allemal wert.
Jederzeit wieder! Kann ich nur empfehlen👍👍
24. januar 2024
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Cesare Gaspari shoes and that they’ve become real eye-catchers for you. It’s fantastic to know that the unique designs and comfort have met your expectations, and we truly appreciate your trust in our brand.
We look forward to continuing to provide you with stylish and high-quality footwear. Your recommendation means a lot to us, and we can’t wait to welcome you back again!
Kind regards,
Farblich sah der Cardigan von Cesare…
Farblich sah der Cardigan von Cesare Gaspari schön aus. Stoff Qualität war auch ok. Aber die schlampige und seltsame Naht am Kragen hat mich sehr enttäuscht. Dir Ware ging deswegen zurück.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Customer,
Thank you for taking the time to share your feedback with us. While we’re pleased to hear that you liked the color and fabric quality of the cardigan, we sincerely apologize for the disappointment caused by the stitching. This certainly does not meet the standards we aim to deliver, and we regret that the item did not live up to your expectations.
We appreciate you returning the item and will review this issue with our production team to ensure that such concerns are addressed. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future.
Kind regards,
Pullover statisch aufgeladen und nicht tragbar
Ich habe über einen bekannten Onlineshop einen Pullover der Marke Cesare Gaspari gekauft. Vor allem für den Originalpreis ist die Qualität absolute Frechheit, noch nie ein anderes Teil besessen, das derart statisch aufgeladen ist, sodass man es nicht tragen kann. Geht wieder zurück.
2. december 2023
Uopfordret anmeldelse
Besvarelse fra Cesaregaspari
Dear Customer,
Thank you for your feedback, and we’re truly sorry to hear about your experience with the jumper. We understand how frustrating it must have been, and we regret that the quality did not meet your expectations.
Please know that we take concerns like this very seriously and will pass along your feedback to our product team for further review. Your satisfaction is important to us, and we hope to offer you a better experience in the future.
Kind regards,
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