2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app ar... Se mere
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
Sweet rep. Very responsive. When I indicated I was having difficulty understanding her, she slowed down her speech and spoke slowly and enunciated her words more clearly and did it WITHOUT attitude or... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
Skrevet af virksomheden
- Leave us a review
- Have a Cerulean Mastercard®? Leave us your feedback!
Kontaktoplysninger
4,7
Fremragende
7 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good costumer service especially…
Very good costumer service especially the last person I talk to….. service not so much
18. april 2026
Lost card, and late fees all taken care of!
2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz my payment was late. So I called and spoke to someone who was super helpful and was able to take off that late fee since I was in the middle of getting a new card. I was really appreciative I'm trying to get my balances down low in any little bit help.
18. april 2026
Great customer service agent
Great customer service agent. He was fast, efficient, and addressed my concerns. Exceeded my expectations.
18. april 2026
Helped my issue
17. april 2026
Was very helpful and explained to me…
Was very helpful and explained to me exactly what was going on and why
16. april 2026
customer service
16. april 2026
Absolutely the worst Customer Service…
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen … this is a waste of the customer’s time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
16. april 2026
Uopfordret anmeldelse
Christian was amazing
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app are absolutely terrible and as soon as I get it paid off again I’m canceling it. Didn’t realize how bad it was until lately so I’m not sure if it’s new changes or if I’m just now noticing.
15. april 2026
Was very polite
Was very polite
Helped me with everything I needed
Was easy to understand as well
Yay!
15. april 2026
Great customer service!
15. april 2026
The Representative was very helpful and…
The Representative was very helpful and helped me with exactly what I needed.
15. april 2026
TRACY is 5 STAR
TRACY, the customer support rep. was Very friendly and professional ... she answered all my questions, and was a pleasure to speak with. 5 STARS for Tracy!
15. april 2026
taking my payment with out issues but I…
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
14. april 2026
Excellent customer service help and…
Excellent customer service help and went above and beyond.
14. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
PERFECTLY UNDERSTAND THE PROBLEM I…
PERFECTLY UNDERSTAND THE PROBLEM I DIDN'T HAVE TO REPEAT MYSELF. PROBLEM WAS SOLVED
13. april 2026
Besvarelse fra Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Besvarelse fra Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Besvarelse fra Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.