Quality, and fact that you sell true sizes bought two different sizes to be on the safe since it was my first time ordering from the shop.unfortunately the other one is to big will gift someone with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Packaging is very poor, there was no receipt or product information or returns information. There was no sendes address no vontact numbers/customers services or any contact number. Cerrurra has so man... Se mere
Virksomheden har svaret
I love Cerrura fashion for being honest and diligent in dealing with customers. Their customer service is very good. For the back and forward of size exchange, they were very patient. They are qu... Se mere
I bought the dress without trying it on due to limited time & because l live in North Wales that could mean if it wasn't the right size, l would have posted it back to the boutique. However, it turned... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Elegant Clothing for Weddings and Special Occasions including Mother of the Bride, Wedding Dresses, Groomsmen suits, Evening Dresses and African Clothing
Kontaktoplysninger
89 - 93 Fonthill Road, London Fashion Centre, Unit G7 - G9, N4 3JH, Finsbury Park, Storbritannien
- 02072813930
- info@cerrurafashions.co.uk
- cerrurafashions.co.uk
4,5
Fremragende
182 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived intact & within reasonable…
Arrived intact & within reasonable time. Quality is ok
6. januar 2025
The delivery was quick
The delivery was quick. However, expected the clothing to be of a better quality considering the price paid.
24. december 2024
My parcel was on time,very quick and l…
My parcel was on time,very quick and l like my dress it's very nice.
18. december 2024
The delivery was so quick
3. december 2024
I bought a beautiful outfit for someone…
I bought a beautiful outfit for someone in Malawi .every body was asking where I bought the outfit.the outfit was worn on my grandson s wedding.
I wud like to have one as well when back in UK but in size 30 UK size.
13. november 2024
Wonderful quality
This is my second mother of the bride outfit from Cerrura. Just beautiful and great quality. Glag I found you.
20. november 2024
Uopfordret anmeldelse
Happy to buy again from Cerrura.
Outfit was delivered on next day. It is of great quality and dress got a lining. Am happy to buy more clothes for my mum from Cerrura.
11. november 2024
What an efficient service and great…
What an efficient service and great quality outfit. Loved the whole experience. Thank you !
11. november 2024
The item arrived quickly and return was…
The item arrived quickly and return was quick and easy, item was beautiful but unfortunately too big for me
11. november 2024
i love the dresses from this job
i love the dresses from this job ! i always buy for my mum 10 out of 10
25. oktober 2024
Absolutely loved the dress
5. november 2024
I have had very positive experiences…
I have had very positive experiences with this company. The catering for fashion that is culturally acceptable for me.
However, this time l received the wrong order and l was informed what l had ordered was out of stock, it would have been time saving if they informed me in the first place that the garment l wanted was out of order.
However, it was all sorted and received my refund in a timely manner, l will not stop shopping and Recommending Cerurra fashions.
8. oktober 2024
The outfits didn’t work out for me and…
The outfits didn’t work out for me and l resent it back for a refund unfortunately l have not received my money back ..l am Very disappointed with this Cerrura Fashion and I spent $100 to send back your order
28. august 2024
Besvarelse fra Cerrura Fashions
Thank you for your feedback, and we sincerely apologize for the disappointment and frustration you’ve experienced. We understand how frustrating it must be to wait for a refund, and we want to clarify the situation.
Upon reviewing your case, we realized that we received correspondence from Parcel Force about a parcel requiring duties to be paid, but it wasn’t clearly identified as coming from you. As a precaution, we didn’t take immediate action, which unfortunately contributed to the delay.
We have since contacted Parcel Force, and they’ve confirmed the parcel will be delivered to us on the 16th of October. Once we receive it, we will issue your refund immediately.
Please rest assured that this situation does not reflect how we normally handle returns. At Cerrura Fashions, we process refunds speedily once we receive returned items, and we are deeply committed to providing a smooth experience for all our customers. We value your business and will work to resolve this as quickly as possible.
We apologize for any inconvenience this has caused.
The service was excellent
The service was excellent. The team communicated very well to let me know what l had ordered was not in stock. I had options and managed to buy what l wanted. The parcel was delivered within the expected time all the way to Australia. Great service!
11. september 2024
Great quality
I was very pleased with the quality of the outfit I bought for my mum .
10. september 2024
The sizes fits well.Good quality.the…
The sizes fits well.Good quality.the postage and update are fast and ontime.
3. september 2024
I bought the dress without trying it on…
I bought the dress without trying it on due to limited time & because l live in North Wales that could mean if it wasn't the right size, l would have posted it back to the boutique. However, it turned out it was the correct size,very classy and received good comments from people when I wore the dress.
31. juli 2024
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