OK just tedious with paperwork ,kept wanting the pension predicted by doing Gov .UK but that kept saying zero as too young
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing customer service with everyone I dealt with! The whole team made a daunting experience hassle and stress free! Would definitely recommend them.
Virksomheden har svaret
Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Se mere
Virksomheden har svaret
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Kontaktoplysninger
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Storbritannien
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Fremragende
328 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your staff particularly Ines who I…
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way.
Also found you very easy to contact.calls always answered by someone(ie,a human) and very promptly.all communication clear and prompt responses
21. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent communication throughout a…
Excellent communication throughout a very efficient process.
21. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
staff where very help full and…
staff where very help full and informative new all the procedures and gave great advice
20. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
From first point of contact everything…
From first point of contact everything run very smooth until finishing
20. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent service, very professional and friendly
Very friendly, helpful, explain everything, helped us anyway they could
14. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
…Very good experience.
Very thorough and efficient process everything explained to the letter ..docu sign was simple via Nivo...funds released as wanted..all in all a great experience and recommended.
1. august 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Great Customer Service
From initial enquiry to release of funds 7 days. The team could not have made more sure I understood what I was undertaking and met my 2 specific needs in the product.
Great service using the comms portal where appropriate for speed and phone calls where more detail or understanding was required.
Would recommend if you need advise and support to make the right choice for you.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Clear concise information
Clear concise information, all staff I spoke to were easily understandable.
29. juli 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent
Cannot recommend Central Trust enough, they were very easy to deal with and took the stress out of the process. Kept me fully up to date all the way through. The staff were amazing. Brilliant service.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent advice with zero pressure!
Such a lovely bunch of people to deal with! They took so much time to ensure I understood everything and made all the financial aspects clear to me. At no point did I feel pressured or under any obligation! From initial enquiry to funds being available took only 48 hrs
23. juli 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Kept up to date with the process every…
Kept up to date with the process every step of the way and explained fully so understood what should happen next. Friendly and helpful staff.
18. juli 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Friendly and professional service all the way!
The team were very thorough when making sure we had all the necessary information, reassuring us and answering any questions we had, taking care to make sure we understood every step of the way. They were very easy to talk to, and made what could have been quite a gruelling process relatively stress free, giving friendly and professional service all the way!
11. juli 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Found very comfortable in discussions
3. juli 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
They were very thorough and…
They were very thorough and informative.
They advised us and guided us though the whole process, made sure we knew everything before we proceeded.
27. juni 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Brilliant service from start to finish
Brilliant service from start to finish. Such a wonderful team and replies were always very quick and helpful. Highly recommend.
23. juni 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent service from start to finish
Richard and Stephanie went above and beyond to help us get the product we wanted. Lots of updates and communication throughout. I would recommend to anyone
11. juni 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.