OK just tedious with paperwork ,kept wanting the pension predicted by doing Gov .UK but that kept saying zero as too young
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing customer service with everyone I dealt with! The whole team made a daunting experience hassle and stress free! Would definitely recommend them.
Virksomheden har svaret
Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Se mere
Virksomheden har svaret
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Kontaktoplysninger
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Storbritannien
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Fremragende
328 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The team at Central Trust were…
The team at Central Trust were fantastic my remortgage was agreed and completed in a week from start to finish the could not be happier.
10. december 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Professional and Efficient Service
Staff were very friendly, helpful and easy to deal with. They explained everything all the way through and kept us up to date which took the stress out of the process. Very professional.
3. december 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Amazing service from start to…
Amazing service from start to finish…helpful, friendly, professional and fully explained each step.
3. december 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
I found it very hostile and stressful.
20. november 2025
Besvarelse fra Central Trust Limited
Thank you for your feedback. I am sorry that you feel your journey with us was not as you expected, i have arranged for a manager to call you but without success. It would be really good to understand why you felt this way so we can look into this further and improve our service. - Thank you.
The team including Natasha and…
The team including Natasha and Stephanie were so helpful. They made everything so easy and they were friendly and professional. This loan has allowed us to renovate our home. I would highly recommend and use them again in thr future.
12. november 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
These guys were great
These guys were great. Very understanding of a difficult situation, spoke to me like I was a human being and were empathic.
28. oktober 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Effective and efficient
4. november 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
All the way through the loan…
All the way through the loan application everybody involved were thorough understanding and patience. There was one misunderstanding but was dealt with pretty well. Customer service agents rang myself and my wife to ensure we were clear and had a clear understanding of our commitment..
10. november 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Fab team
The central trust team were fabulous. They are prompt , keep you appraised and explain terms really clearly. All members of the team were brilliant and working in financial services I can appreciate the service they gave me.
10. november 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Nice and helpful
31. oktober 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very helpful 👌 talked us through what…
Very helpful 👌 talked us through what we needed to do.
31. oktober 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent straightforward service
Excellent straightforward service. Everything was so simple, we provided all the information they needed and they kept in contact to ensure we were informed every step of the way. Highly recommended
28. oktober 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Hello everyone was very kind & very supported …
Hello everyone was very kind & very helpful. , explained everything very carefully, & was willing to go over things if I hadn’t remembered what they had said , & plenty of time to make decisions as it can be worrying when taking on a loan big or small , yes very pleased with the service. I received thank you
16. oktober 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very easy procedure very polite staff
23. september 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Completely satisfied
Moor than satisfied with them. They completed what they said they would. Very easy to deal with them.
22. september 2025
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Besvarelse fra Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.