I’ve been using CEF for over 10 years now, and the service has consistently been outstanding. A special mention to Martin, who always goes above and beyond to help—nothing is ever too much trouble... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered some cartridge fuses which arrived bang on time. Unfortunately, I ordered the incorrect ones and requested a return and refund. I called into the Norwich store and this was dealt with very e... Se mere
Virksomheden har svaret
Fast receiving the order & posting my parcel out . But I arranged for delivery to arrive 2 days after placing order. Had a nightmare with the delivery company they use. As they never followed instruc... Se mere
Virksomheden har svaret
Ordered online and delivered to me as advised 48 hours later - goods were well packaged and correct - price was good - I couldn’t find fault even if you wanted me to- it’s easy system that just works... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Engrossalg af elartikler
- Kabelselskab
- Engrossalg af elapparater
- Lampegrossist
- Skrueleverandør
- Leverandør af udstyr til solenergi
Om CEF
Skrevet af virksomheden
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Skrevet af virksomheden
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktoplysninger
Georgina Mackie House, CV8 2SU, Kenilworth, Storbritannien
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4,6
Fremragende
28 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra CEF
Thank you very much for your review Alan.
Best Regards
Adele Feller (Customer Services Manager)
They had what i needed
They had what i needed, Easy to order service and brilliant delivery, if over certain amount.
7. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I paid for a pre 10 delivery as we were…
I paid for a pre 10 delivery as we were desperate for the cable. But it didn’t arrive on time which was a pain.
8. april 2026
Besvarelse fra CEF
Thank you for your review John.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Do what they say they will do and deliver on time
Do what theysay they will do and deliver on time.
25. marts 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
My overnight order was delivered to…
My overnight order was delivered to branch the following day. Great service staff always friendly and helpful.
8. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good price and speedy delivery
Good price and speedy delivery. Would definitely buy from CEF again.
8. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF
Thank you very much for your review Claudio.
Best Regards
Adele Feller (Customer Services Manager)
Would use CEF again
Ordered item on a Sunday, had a phone call within 10 mins to confirm what I had ordered was correct and the item was delivered to my local branch the following day. Overall a very positive experience and I would have no hesitation in ordering from CEF again.
5. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Arrived as expected.
25. marts 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
My experience wasn’t a good one the…
My experience wasn’t a good one the incorrect light switches were sent to me. These were not compatible with the ones I had previously purchased. I had paid for next day delivery as my electrician was due to replace the broken light switch, so due to the incorrect items being delivered I had to go and purchase some that although not the same more compatible with the ones I have already got.
25. marts 2026
Besvarelse fra CEF
Thank you for your review Dawn.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Did what you said
8. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service over the phone
Great service over the phone, and fantastic online ordering system.
25. marts 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF
Thank you very much for your review Nigel.
Best Regards
Adele Feller (Customer Services Manager)
Didn't have what I wanted so I had to…
Didn't have what I wanted so I had to order it myself on line.
25. marts 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF
Thank you very much for your review Martin.
Best Regards
Adele Feller (Customer Services Manager)
Cef overcharging as usual
Just been in to Cef in Penzance to buy an MK RCBO they were gonna charge me £27 as the lift price I can get it for £19 from Screwfix. This is why I never use Cef.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra CEF
Thank you for your review Ed.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF
Thank you very much for your review Pauline.
Best Regards
Adele Feller (Customer Services Manager)
Was a little skeptical as the price was…
Was a little skeptical as the price was much cheaper than elsewhere but absolutely spot on and delivered when they said they would
7. april 2026
Besvarelse fra CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.